List of Ruby ArtiBot Customers
Portland, 97205, OR,
United States
Since 2010, our global team of researchers has been studying Ruby ArtiBot customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ruby ArtiBot for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ruby ArtiBot for Chatbots and Conversational AI include: Ev Automart, a Malaysia based Automotive organisation with 5000 employees and revenues of $600.0 million, Consolidated Bank Ghana, a Ghana based Banking and Financial Services organisation with 2300 employees and revenues of $250.0 million, Ipmc Ghana, a Ghana based Professional Services organisation with 900 employees and revenues of $220.0 million, Markerstudy, a United Kingdom based Insurance organisation with 1423 employees and revenues of $150.0 million, Terrazzo Dubai Co LLC, a United Arab Emirates based Manufacturing organisation with 800 employees and revenues of $100.0 million and many others.
Contact us if you need a completed and verified list of companies using Ruby ArtiBot, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Ruby ArtiBot customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
21st Century Informatics | Healthcare | 30 | $3M | Netherlands | Ruby | Ruby ArtiBot | Chatbots and Conversational AI | 2021 | n/a |
In 2021, 21st Century Informatics deployed Ruby ArtiBot on its public website. Ruby ArtiBot is provisioned as a customer facing conversational interface, classified in the Chatbots and Conversational AI category, to support visitor queries and information delivery for healthcare services. The implementation uses an embedded web chat widget architecture that runs in browser and defers persistent data handling to server side components of the vendor platform. For a 30 person firm, the deployment favors a lightweight footprint and centralized configuration rather than distributed on premises agents.
Functionally the Ruby ArtiBot implementation includes conversational UI, intent classification, scripted dialogue flows for FAQs and appointment or contact routing, and structured data capture for leads or inquiries. Ruby ArtiBot was configured with healthcare specific knowledge content drawn from the company website and static documentation, and conversational flows were tuned to match patient engagement patterns. The chat widget is embedded in the website front end and surfaces links to existing contact pages and resources.
Operationally the scope is site level visitor engagement, primarily impacting customer support and marketing touchpoints with an emphasis on front line information delivery rather than clinical systems integration. Governance is organized around internal content updates and iterative conversational flow tuning to reflect new services and frequently asked questions. The deployment represents an application of Chatbots and Conversational AI to automate repetitive inquiries while preserving escalation paths to human contacts.
|
 |
75cl.sg | Consumer Packaged Goods | 10 | $2M | Singapore | Ruby | Ruby ArtiBot | Chatbots and Conversational AI | 2019 | n/a |
In 2019, 75cl.sg deployed Ruby ArtiBot on its website. Ruby ArtiBot is implemented as a web-embedded conversational interface in the Chatbots and Conversational AI category, used to support customer engagement and online sales assistance for the Singapore consumer packaged goods retailer.
The implementation uses a client-side widget architecture that delivers conversational routing, interactive FAQ automation, and lead capture workflows consistent with Chatbots and Conversational AI capabilities. Configuration included custom dialog flows, session transcript capture, and form-based lead handoff to backend systems, enabling integration points such as email notifications and generic CRM ingestion. Operational scope is the public website storefront with functional coverage across customer service and e-commerce sales channels, and governance is lightweight and centralized through the Ruby ArtiBot console and site code updates for script changes and escalation rules.
|
 |
A & A Boltless Rack & Shelving | Manufacturing | 60 | $6M | United States | Ruby | Ruby ArtiBot | Chatbots and Conversational AI | 2019 | n/a |
A & A Boltless Rack & Shelving implemented Ruby ArtiBot in 2019 as a Chatbots and Conversational AI solution embedded on their website to support customer engagement and basic lead capture. The deployment centers on Ruby ArtiBot as a cloud hosted conversational interface, providing automated customer inquiry handling, FAQ style responses, intent recognition and escalation paths to live support when needed. This configuration positions the application to handle front line sales and customer service interactions on the company website while reducing manual inquiry handling for internal staff.
The implementation architecture is a website widget model, with Ruby ArtiBot configured for scripted conversational flows and content authored by internal operations. Operational scope covers web based customer service and sales inquiry workflows for the company, with governance focused on maintaining conversation scripts and updating product information in the bot knowledge base. The narrative links A & A Boltless Rack & Shelving, Ruby ArtiBot, Chatbots and Conversational AI and the business functions of customer engagement and lead qualification for clarity in enterprise technographic mapping.
|
|
|
Advanced Test and Automation (ATA) | Professional Services | 10 | $1M | Canada | Ruby | Ruby ArtiBot | Chatbots and Conversational AI | 2019 | n/a |
In 2019, Advanced Test and Automation implemented Ruby ArtiBot as a customer facing conversational interface on its public website. Ruby ArtiBot is categorized as Chatbots and Conversational AI and is used by Advanced Test and Automation for customer engagement and lead capture on the company website.
The deployment consists of the vendor provided Ruby ArtiBot widget embedded in the website front end, delivering conversational flows, intent recognition, canned response and FAQ automation, and escalation to a human operator when required. Operational scope is company wide for the small Canada based professional services firm, with the tool serving sales and support functions and owned by the operations or customer success remit. Governance appears centered on managing conversation scripts and response templates to align with service workflows, while the implementation focuses on web channel orchestration rather than broader enterprise system integrations.
|
 |
AGX | Professional Services | 60 | $6M | India | Ruby | Ruby ArtiBot | Chatbots and Conversational AI | 2019 | n/a |
In 2019, AGX implemented Ruby ArtiBot as its customer-facing conversational layer. Ruby ArtiBot is a Chatbots and Conversational AI application deployed on AGX's website to handle client inquiries and prospect engagement for the professional services firm.
The deployment used an embedded website chat interface tied to Ruby ArtiBot's platform, configured with intent modeling, scripted dialog flows, FAQ automation, and form-based lead capture modules to support client intake workflows. Configuration emphasized short conversational paths and structured data capture consistent with small firm sales and service patterns.
Operational coverage focused on the corporate website as the primary touchpoint, affecting sales and client service functions across AGX's India operations. Administration and content governance were centralized to a cross-functional admin team that managed conversational scripts, intent tuning, and scheduled updates to knowledge content.
Governance established clear ownership for taxonomy, escalation rules to human agents through the website interface, and a staged update cadence to reduce live disruption. The implementation positioned Ruby ArtiBot to serve as the first-line engagement mechanism for AGX, with ongoing script refinement handled by internal subject matter experts.
|
 |
|
Manufacturing | 700 | $50M | India | Ruby | Ruby ArtiBot | Chatbots and Conversational AI | 2019 | n/a |
|
|
|
|
Distribution | 50 | $7M | United States | Ruby | Ruby ArtiBot | Chatbots and Conversational AI | 2020 | n/a |
|
|
|
|
Distribution | 10 | $1M | United States | Ruby | Ruby ArtiBot | Chatbots and Conversational AI | 2019 | n/a |
|
|
|
|
Insurance | 18 | $2M | United States | Ruby | Ruby ArtiBot | Chatbots and Conversational AI | 2019 | n/a |
|
|
|
|
Professional Services | 50 | $5M | Singapore | Ruby | Ruby ArtiBot | Chatbots and Conversational AI | 2022 | n/a |
|
Buyer Intent: Companies Evaluating Ruby ArtiBot
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||