List of Saphyr CRM Customers
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Since 2010, our global team of researchers has been studying Saphyr CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Saphyr CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Saphyr CRM for CRM include: Eiffage, a France based Construction and Real Estate organisation with 78200 employees and revenues of $23.51 billion, Societe De Negoce De Normandie Sa, a France based Distribution organisation with 1019 employees and revenues of $400.0 million, Ville De Brest France, a France based Government organisation with 1500 employees and revenues of $245.0 million and many others.
Contact us if you need a completed and verified list of companies using Saphyr CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Saphyr CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Eiffage | Construction and Real Estate | 78200 | $23.5B | France | Saphyr Solutions | Saphyr CRM | CRM | 2022 | n/a | In 2022, Eiffage implemented Saphyr CRM to manage site health and safety across its construction sites in France, using the CRM to operationalize safety workflows rather than sales automation. The Saphyr CRM deployment focused on construction operations and compliance with PPSPS requirements, aligning the CRM category tooling to field safety use cases. The implementation used Saphyr Solutions configurable packs for operational safety and configured modules for PPSPS management, employee ID card generation with QR code encoding, and real time legal document access for site supervisors. Configuration emphasized templates for site specific safety plans, automated workflows for card issuance and document retrieval, and role based access controls for supervisors and safety managers. Operational coverage extended across Eiffage construction sites in France, with primary business functions impacted including site supervision, health and safety teams, and field operations. The system provided mobile friendly access paths for supervisors to verify worker credentials via QR codes and to consult regulatory documentation at point of work. Governance changes formalized card issuance processes and embedded document availability into site safety workflows, including supervisor approval steps and audit oriented controls. The deployment delivered faster on site compliance and immediate document availability as reported by the vendor. | |
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Societe De Negoce De Normandie Sa | Distribution | 1019 | $400M | France | Saphyr Solutions | Saphyr CRM | CRM | 2020 | n/a | In 2020 Societe De Negoce De Normandie Sa implemented Saphyr CRM as its CRM platform to manage customer interactions and subscription services. The deployment centralized client data and subscription tracking for B2B customers in France and targeted internal process coordination tied to customer follow-up. The Saphyr CRM implementation leveraged CRM and subscription-management modules consistent with Saphyr Solutions client examples, including contact and account management, subscription lifecycle tracking, and workflow-driven customer follow-up. Configuration emphasized standardized subscription records, automated status fields, and role-based access controls to align data ownership with operational roles. Operational coverage included sales, customer service, and back-office teams responsible for subscription fulfillment and billing coordination within France. The system provided a centralized customer master record to consolidate client portfolios and surface subscription status and renewal schedules for frontline and support users. Governance and process changes established subscription data ownership, standardized follow-up workflows, and a centralized queue for subscription issues to improve consistency in customer engagement. The implementation aimed to improve customer follow-up and operational efficiency according to vendor materials. | |
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Ville De Brest France | Government | 1500 | $245M | France | Saphyr Solutions | Saphyr CRM | CRM | 2021 | n/a | In 2021, Ville De Brest France implemented Saphyr CRM to centralize municipal administrative processes and manage citizen-facing service requests. The deployment positioned Saphyr CRM as the municipalitys CRM platform to unify ticketing and internal workflow management across the organization. Configuration emphasized CRM and ticketing modules inferred from the vendor client listing, including case management, service request intake, and workflow orchestration to route and track tickets. The Saphyr CRM implementation included standardized ticket lifecycle tracking, role-based queueing, and status management to bring consistent processing to recurring municipal workflows. Operational scope covered municipal administrative departments and citizen service channels, consolidating service requests into a single Saphyr CRM instance for centralized case handling. Governance and rollout focused on process standardization, phased adoption across departments, and training to align operational procedures with the CRM driven workflows. The Saphyr CRM deployment streamlined ticketing and internal workflows and aimed to improve process centralization and responsiveness as noted in vendor client materials, with Saphyr CRM serving as the primary case management and service request platform for Ville De Brest France. |
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