List of Sapiens TIA Policy Customers
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Since 2010, our global team of researchers has been studying Sapiens TIA Policy customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Sapiens TIA Policy for Insurance Policy Administration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Sapiens TIA Policy for Insurance Policy Administration include: FBD Insurance, a Ireland based Insurance organisation with 900 employees and revenues of $567.0 million, ERGO Forsikring, a Denmark based Insurance organisation with 166 employees and revenues of $211.0 million, PKO Insurance, a Poland based Insurance organisation with 250 employees and revenues of $200.0 million, Alka Forsikring, a Denmark based Insurance organisation with 400 employees and revenues of $65.0 million and many others.
Contact us if you need a completed and verified list of companies using Sapiens TIA Policy, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Sapiens TIA Policy customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alka Forsikring | Insurance | 400 | $65M | Denmark | Sapiens International | Sapiens TIA Policy | Insurance Policy Administration | 2023 | n/a |
Alka Forsikring implemented Sapiens TIA Policy in 2023, putting TIA 7 into operation as its new core Insurance Policy Administration platform. The deployment replaces the insurer's two decade old TIA 6 and is positioned to support accelerated product launches and a more digital customer experience.
The Sapiens TIA Policy implementation centralizes core policy administration functions, enabling product configuration, customer onboarding workflows, and claims handling within a unified application. The initial product scope includes a new contents insurance product and the separation of travel insurance into an independent product, reflecting use of the system for product development and policy lifecycle management.
Alka chose a phased rollout, retaining TIA 6 in production while TIA 7 is progressively activated, avoiding a big bang cutover and allowing parallel operations during the transition. The project has enterprise wide operational coverage, with the new system being used across business functions involved in product, distribution, and claims operations.
Governance and organizational change included sustained development resourcing and employee upskilling to adopt the new policy administration platform. Alka reports the program completed under budget and that the company continued business growth during the multi year development and rollout, outcomes the insurer cites as foundations for improved competitiveness and future partner and product initiatives.
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ERGO Forsikring | Insurance | 166 | $211M | Denmark | Sapiens International | Sapiens TIA Policy | Insurance Policy Administration | 2021 | n/a |
In 2021, ERGO Forsikring implemented Sapiens TIA Policy as a centralized Insurance Policy Administration platform. The deployment was positioned to establish a unified multi line platform across business lines, consolidating policy processing for commercial and retail products. ERGO Forsikring Sapiens TIA Policy Insurance Policy Administration supports policy administration and underwriting business functions as the system of record for policy lifecycle activities.
Configuration workstreams focused on product model configuration, policy issuance, endorsements, renewals, and workflow driven underwriting. The Sapiens TIA Policy implementation leveraged configurable rule engines and product definitions to enable multi line policy structures and automated business rules. Core functional capabilities implemented include policy administration, document generation, audit trails, and built in reporting consistent with Insurance Policy Administration practices.
Integrations were scoped to maintain end to end data flows between policy administration and adjacent functions, with plans for connectivity to billing and rating engines, distribution channels, document repositories, and regulatory reporting feeds. Operational coverage targeted policy administration, underwriting, product management, and customer service teams, centralizing policy data and lifecycle processing within Sapiens TIA Policy.
Program governance emphasized complex stakeholder management, alignment between business, IT and external vendors, and management of multiple workstreams and dependencies. Regulatory and methodology compliance were formal program tracks, and governance activities centered on scope control, schedule adherence, and budget oversight to support delivery of the Sapiens TIA Policy implementation.
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FBD Insurance | Insurance | 900 | $567M | Ireland | Sapiens International | Sapiens TIA Policy | Insurance Policy Administration | 2018 | n/a |
In 2018, FBD Insurance implemented Sapiens TIA Policy for Insurance Policy Administration. The deployment targeted FBD Insurance's core policy and underwriting operations in Ireland and was positioned to standardize policy processing for the insurer that serves nearly 500,000 customers.
The Sapiens TIA Policy implementation configured Insurance Policy Administration capabilities including policy lifecycle management, product configuration, rating and pricing, endorsements and renewals, and policy servicing with document generation. Sapiens TIA Policy was used to centralize product configuration and enforce consistent policy rules across FBD Insurance's portfolios.
Deployment focused on a centralized policy administration architecture to create a single system of record for policy transactions. Governance responsibilities were aligned to the insurer's technology and underwriting teams, with IT and underwriting accountable for product configuration, business rule management, and operational policy workflows.
Enda Kyne, Chief Technology and Information Officer, provided a testimonial about working with Sapiens and characterized the engagement as future-proofing FBD's systems with Sapiens solutions. The implementation established Sapiens TIA Policy as the primary Insurance Policy Administration platform for FBD Insurance and instituted standardized policy governance and configuration processes.
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PKO Insurance | Insurance | 250 | $200M | Poland | Sapiens International | Sapiens TIA Policy | Insurance Policy Administration | 2016 | n/a |
In 2016, PKO Insurance implemented Sapiens TIA Policy from Sapiens International as its core insurance platform. The Sapiens TIA Policy serves as the enterprise Insurance Policy Administration platform for managing a full range of insurance products distributed through PKO Bank Polski. The implementation targeted a universal modern financial products portfolio offered to bank customers and centralized policy lifecycle management.
The deployment configured core modules for product definition, policy administration and claims management, leveraging Sapiens TIA Policy's configurable product model to accelerate product lifecycles. Functional capabilities implemented included end-to-end policy processing, rules-driven product configuration and claims workflow orchestration consistent with Insurance Policy Administration requirements. The configuration emphasized product flexibility enabling faster time-to-market for new and bancassurance-aligned insurance products.
Integration work aligned the TIA platform with PKO Bank Polski architecture to support both standalone insurance sales and tightly integrated bancassurance offerings, while addressing local regulatory requirements. Sygnity S.A. was responsible for the overall system implementation and localization to Polish market requirements, working in direct cooperation with TIA Technology engagement resources and local TIA leadership in Warsaw. Ongoing support arrangements retained TIA engagement manager and local support for post go-live stabilization and future releases.
Rollout governance reflected a coordinated program approach with vendor and local integrator accountability, and the project was reported delivered on time, on budget and within scope. The Sapiens TIA Policy implementation was positioned to support PKO Insurance business objectives, enable expansion of bank customer insurance penetration and provide a platform for faster introduction of innovative products. The collaboration between PKO Insurance, Sapiens International and Sygnity S.A. established a foundation for additional projects within the bancassurance channel.
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