FBD Insurance
Fbd House, Naas Rd, Bluebell,
Dublin, D12 Y0HE,
Ireland
Dublin, D12 Y0HE,
Ireland
353 1 761 7617
Insurance
FBD Insurance Technographics
FBD Insurance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by FBD Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 FBD Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that FBD Insurance has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2012, SAP SuccessFactors Employee Central for Core HR in 2020, Atlassian Confluence for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems FBD Insurance is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Moodle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing FBD Insurance revenues, which have grown to $272.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FBD Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
FBD Insurance Tech Stack and Enterprise Applications
FBD Insurance ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, FBD Insurance implemented Oracle JD Edwards EnterpriseOne as its ERP Financial platform to centralize corporate finance and accounting operations across the organization in Ireland. The deployment positioned Oracle JD Edwards EnterpriseOne as the primary system of record for financial transactions, general ledger controls, and statutory reporting for FBD Insurance plc.
The implementation emphasized core financial modules typical for ERP Financial systems, including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash Management, and financial reporting, with configurations aligned to insurance accounting workflows such as premium accounting and claims-related entries. The application was configured to support multi-period close processes, chart of accounts controls, and period-end reconciliation workflows that drive enterprise financial close and audit readiness.
Operational coverage focused on the finance organization and related accounting functions, delivering role-based access control, centralized journal processing, and standardized invoice and payment processing across business units. Governance elements included process standardization for month-end close, controlled configuration management for financial modules, and documented accounting procedures tied to the Oracle JD Edwards EnterpriseOne environment.
Subsequent lifecycle work included an upgrade from JD Edwards 9.1 to 9.2, where a finance manager on the project team reported the upgrade was executed successfully and highlighted strong communication and responsiveness from team members involved. That upgrade activity reinforced ongoing application stewardship and version management practices for Oracle JD Edwards EnterpriseOne at FBD Insurance.
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Expense Management | ERP |
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2018 | 2018 |
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FBD Insurance HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, FBD Insurance implemented SAP SuccessFactors Employee Central as its Core HR platform. The initial rollout focused on centralizing employee master data and establishing a single Core HR system to support recruitment and workforce administration for the company’s Ireland operations and its roughly 900 employees.
The configuration emphasized SAP SuccessFactors Employee Central core capabilities, with explicit deployment of the recruitment module to manage the full recruitment lifecycle. The recruitment module was provisioned to handle job specification maintenance, candidate sourcing workflows, offer and contract coordination, and to act as the primary recruitment administrator interface, while a recruitment dashboard supported by SuccessFactors was designed to deliver hiring metrics and standard reports.
Operational ownership was placed within HR Operations and the HR Business Partner network, with a designated Recruitment Specialist responsible for maintaining the recruitment module and producing regular recruitment metrics for Department Managers and business functions. The implementation supported high volume in-house recruitment workflows, candidate relationship management during selection, coordination with third party agencies when required, and event based sourcing such as career fairs.
Governance and process changes accompanied the technical deployment, including updates to the Recruitment Policy, the establishment of tracked recruitment procedures, and routine analytics support to the Head of HR Operations. The configuration was positioned to enable consistent recruiting practices, centralized reporting, and administrative control of SuccessFactors recruitment capabilities across the HR organization.
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Learning and Development | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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FBD Insurance Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Confluence | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, FBD Insurance implemented Atlassian Confluence. The deployment established Atlassian Confluence as the company Collaboration application to centralize documentation and standardize knowledge management across business and IT teams.
Implementation work was executed by an Application Operations Engineer who rolled out Confluence alongside Jira, Microsoft Teams and Zoom. Confluence was configured with structured spaces and templates for policy, procedures and project documentation, and linked operationally to Jira for issue tracking. Operational tooling included scripted automation using PowerShell and Bash with JAMS for scheduled tasks to support content publishing and maintenance.
The Confluence environment operated within an infrastructure landscape that included an Azure cloud migration project and Nutanix upgrades. Monitoring and operational health used internal Python scripts and external tools such as Zabbix and Splunk, and Oracle and Microsoft SQL queries were used for administrative reporting. This positioned Atlassian Confluence to function in concert with existing monitoring, database and cloud services rather than as an isolated wiki.
Governance and runbook responsibilities reported to the head of operations, with the Application Operations Engineer acting as Azure administrator and primary Confluence operator. Maintenance processes included scheduled upgrades, scripted monitoring and incident linkage to Jira for ticketed resolution. The account represents a structured, internally governed Collaboration deployment at FBD Insurance centered on Atlassian Confluence.
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FBD Insurance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2025 | 2025 |
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Customer Experience | CRM |
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2017 | 2017 |
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FBD Insurance ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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FBD Insurance TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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FBD Insurance PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2025 | 2025 |
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Apps Development | PaaS |
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2020 | 2020 |
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Apps Development | PaaS |
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2024 | 2024 |
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Apps Development | PaaS |
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2023 | 2023 |
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Apps Development | PaaS |
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2023 | 2023 |
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Apps Development | PaaS |
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2022 | 2022 |
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iPaaS (Integration Platform as a Service) | PaaS |
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2015 | 2015 |
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FBD Insurance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2020 | 2020 |
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Database Management, Open-Source Database | IaaS |
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2023 | 2023 |
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FBD Insurance CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at FBD Insurance
| First Name | Last Name | Title | Function | Department | Phone | |
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CFO | CXO | Finance | |
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Financial Accountant | Manager | Finance | |
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Head Of Financial Control | Director | Finance | |
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Head of Financial Control | Director | Finance | |
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Chief Technology and Operations Officer | CXO | IT | |
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Head of IT Governance | Director | IT | |
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Head of Technology and Innovation | Director | IT | |
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IT Integration Manager | Manager | IT | |
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Information Technology Infrastructure Team Lead | Manager | IT | |
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Apps Being Evaluated by FBD Insurance Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from FBD Insurance IT executives and key decision makers. This section highlights FBD Insurance's latest recorded technology evaluations, including Glassbox for Customer Experience, Customer Analytics on 2025-10-23. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the FBD Insurance digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-23 | FBD Insurance | Evaluated | Glassbox | Glassbox | Customer Experience, Customer Analytics | CRM |
FAQ - APPS RUN THE WORLD FBD Insurance Technographics
FBD Insurance is a Insurance organization based in Ireland,
with around 900 employees and annual revenues of $272.0 million.
FBD Insurance operates a diverse technology stack with applications such as
Oracle JD Edwards EnterpriseOne, SAP SuccessFactors Employee Central and Atlassian Confluence,
covering areas like ERP Financial, Core HR and Collaboration.
FBD Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, SAP and Atlassian.
FBD Insurance recently adopted applications including
Microsoft Dynamics CRM in 2025, Apache PySpark in 2025 and Microsoft Azure DevOps Server in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of FBD Insurance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates FBD Insurance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete FBD Insurance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.