FBD Insurance
Fbd House, Naas Rd, Bluebell,
Dublin 12, D12 Y0HE,
Ireland
Dublin 12, D12 Y0HE,
Ireland
353 1 761 7617
Insurance
FBD Insurance Technographics
FBD Insurance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by FBD Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 FBD Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that FBD Insurance has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2012, SAP SuccessFactors Employee Central for Core HR in 2020, Sapiens TIA Claims for Insurance Claims Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems FBD Insurance is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Moodle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing FBD Insurance revenues, which have grown to $567.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FBD Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
FBD Insurance Tech Stack and Enterprise Applications
FBD Insurance ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, FBD Insurance implemented Oracle JD Edwards EnterpriseOne as its ERP Financial platform to centralize corporate finance and accounting operations across the organization in Ireland. The deployment positioned Oracle JD Edwards EnterpriseOne as the primary system of record for financial transactions, general ledger controls, and statutory reporting for FBD Insurance plc.
The implementation emphasized core financial modules typical for ERP Financial systems, including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash Management, and financial reporting, with configurations aligned to insurance accounting workflows such as premium accounting and claims-related entries. The application was configured to support multi-period close processes, chart of accounts controls, and period-end reconciliation workflows that drive enterprise financial close and audit readiness.
Operational coverage focused on the finance organization and related accounting functions, delivering role-based access control, centralized journal processing, and standardized invoice and payment processing across business units. Governance elements included process standardization for month-end close, controlled configuration management for financial modules, and documented accounting procedures tied to the Oracle JD Edwards EnterpriseOne environment.
Subsequent lifecycle work included an upgrade from JD Edwards 9.1 to 9.2, where a finance manager on the project team reported the upgrade was executed successfully and highlighted strong communication and responsiveness from team members involved. That upgrade activity reinforced ongoing application stewardship and version management practices for Oracle JD Edwards EnterpriseOne at FBD Insurance.
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Expense Management | ERP |
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2018 | 2018 |
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FBD Insurance HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, FBD Insurance implemented SAP SuccessFactors Employee Central as its Core HR platform. The initial rollout focused on centralizing employee master data and establishing a single Core HR system to support recruitment and workforce administration for the company’s Ireland operations and its roughly 900 employees.
The configuration emphasized SAP SuccessFactors Employee Central core capabilities, with explicit deployment of the recruitment module to manage the full recruitment lifecycle. The recruitment module was provisioned to handle job specification maintenance, candidate sourcing workflows, offer and contract coordination, and to act as the primary recruitment administrator interface, while a recruitment dashboard supported by SuccessFactors was designed to deliver hiring metrics and standard reports.
Operational ownership was placed within HR Operations and the HR Business Partner network, with a designated Recruitment Specialist responsible for maintaining the recruitment module and producing regular recruitment metrics for Department Managers and business functions. The implementation supported high volume in-house recruitment workflows, candidate relationship management during selection, coordination with third party agencies when required, and event based sourcing such as career fairs.
Governance and process changes accompanied the technical deployment, including updates to the Recruitment Policy, the establishment of tracked recruitment procedures, and routine analytics support to the Head of HR Operations. The configuration was positioned to enable consistent recruiting practices, centralized reporting, and administrative control of SuccessFactors recruitment capabilities across the HR organization.
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Learning and Development | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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FBD Insurance ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sapiens International | Legacy | Sapiens TIA Claims | Insurance Claims Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, FBD Insurance implemented Sapiens TIA Claims as its Insurance Claims Management application. The deployment targeted FBD Insurance, the largest Irish owned insurer operating from Ireland with approximately 900 employees and a large retail customer base, to centralize claims processing within the companys claims organization.
Sapiens TIA Claims was configured to provide core Insurance Claims Management capabilities including structured claims intake and triage, automated assignment and workflow orchestration, adjudication and settlement processing, reserves management, document management, and operational reporting. The implementation emphasized configurable workflow automation and role based access controls to support claims handlers, customer service and account teams, and to standardize end to end claims handling and exception routing. The full application name Sapiens TIA Claims is used here to underscore its role as the central claims engine.
Governance for the rollout aligned system configuration with existing claims operating procedures, introduced audit trails and change control for configuration updates, and centralized operational workflows to reduce handoffs across teams. Enda Kyne, Chief Technology and Information Officer, provided a vendor testimonial describing his experience of working with Sapiens, and the engagement is positioned in vendor materials as future proofing FBD Insurances claims capabilities.
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Insurance ERP | ERP Services and Operations |
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2018 | 2018 |
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Insurance Policy Administration | ERP Services and Operations |
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2018 | 2018 |
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Insurance Pricing and Rating Engine | ERP Services and Operations |
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2018 | 2018 |
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FBD Insurance Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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FBD Insurance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2025 | 2025 |
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Customer Experience | CRM |
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2017 | 2017 |
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FBD Insurance ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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FBD Insurance TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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FBD Insurance PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2025 | 2025 |
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Apps Development | PaaS |
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2020 | 2020 |
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Apps Development | PaaS |
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2024 | 2024 |
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Apps Development | PaaS |
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2023 | 2023 |
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Apps Development | PaaS |
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2023 | 2023 |
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Apps Development | PaaS |
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2022 | 2022 |
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iPaaS (Integration Platform as a Service) | PaaS |
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2015 | 2015 |
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FBD Insurance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2020 | 2020 |
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Database Management, Open-Source Database | IaaS |
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2023 | 2023 |
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FBD Insurance CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at FBD Insurance
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Underwriting Officer | CXO | Risk | |
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Financial Accountant | Manager | Finance | |
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Head Of Financial Control | Director | Finance | |
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Head of Financial Control | Director | Finance | |
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Chief Technology and Operations Officer | CXO | IT | |
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Head of IT Governance | Director | IT | |
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Head of Technology and Innovation | Director | IT | |
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IT Integration Manager | Manager | IT | |
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Information Technology Infrastructure Team Lead | Manager | IT | |
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Head of Pricing and Analytics | Director | IT | |
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Pricing Manager | Manager | Risk | |
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Head of Actuarial Function | Director | Risk | |
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Head of Underwriting | Director | Risk | |
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Pricing Actuary | Non Manager | Risk | |
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Chief Claims Officer | CXO | Risk | |
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Claims Manager | Manager | Risk | |
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Apps Being Evaluated by FBD Insurance Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from FBD Insurance IT executives and key decision makers. This section highlights FBD Insurance's latest recorded technology evaluations, including Glassbox for Customer Analytics, Customer Experience on 2025-10-23. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the FBD Insurance digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-23 | FBD Insurance | Evaluated | Glassbox | Glassbox | Customer Analytics, Customer Experience | CRM |
FAQ - APPS RUN THE WORLD FBD Insurance Technographics
FBD Insurance is a Insurance organization based in Ireland,
with around 900 employees and annual revenues of $567.0 million.
FBD Insurance operates a diverse technology stack with applications such as
Oracle JD Edwards EnterpriseOne, SAP SuccessFactors Employee Central and Sapiens TIA Claims,
covering areas like ERP Financial, Core HR and Insurance Claims Management.
FBD Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, SAP and Sapiens International.
FBD Insurance recently adopted applications including
Microsoft Dynamics CRM in 2025, Apache PySpark in 2025 and Microsoft Azure DevOps Server in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of FBD Insurance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates FBD Insurance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete FBD Insurance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.