List of SellerCloud Memaila Customers
Lakewood, 08701, NJ,
United States
Since 2010, our global team of researchers has been studying SellerCloud Memaila customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SellerCloud Memaila for Customer Support from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SellerCloud Memaila for Customer Support include: GrowGeneration Corp., a United States based Distribution organisation with 455 employees and revenues of $278.0 million, Walking Comfort, a United States based Retail organisation with 35 employees and revenues of $6.0 million, Trekline Motorsports, a United States based Distribution organisation with 25 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using SellerCloud Memaila, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SellerCloud Memaila customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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GrowGeneration Corp. | Distribution | 455 | $278M | United States | SellerCloud | SellerCloud Memaila | Customer Support | 2020 | n/a | In 2020, GrowGeneration Corp. implemented SellerCloud Memaila as its Customer Support solution. SellerCloud Memaila was provisioned to centralize email and case handling for the distributor’s e-commerce and marketplace support functions, aligning customer service with marketplace account management responsibilities. Configuration focused on multi-channel ticketing, automated routing and prioritization rules, canned responses and knowledge base article linking, SLA monitoring and escalation workflows, and role based access for support agents and supervisors. The SellerCloud Memaila deployment leveraged Customer Support capabilities such as case tagging, macro driven responses, attachment handling, and dashboard reporting to support routine e-commerce inquiries and Amazon account related casework. Operational ownership was established across customer support, e-commerce operations, and marketplace account management, with defined triage and escalation processes to coordinate cross functional handoffs. Training and process documentation emphasized consistent response templates, case lifecycle governance, and periodic review of queue rules to align support operations with ongoing marketplace listing and fulfillment activities. | |
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Trekline Motorsports | Distribution | 25 | $5M | United States | SellerCloud | SellerCloud Memaila | Customer Support | 2022 | n/a | In 2022, Trekline Motorsports implemented SellerCloud Memaila for Customer Support. The deployment consolidated customer service email and marketplace messages into a single operational channel, aligning CRM and support workflows under one application. SellerCloud Memaila was configured to provide a unified inbox and message aggregation, persistent customer conversation history, templated responses for common inquiries, and basic ticket routing and assignment to support agents. These functional capabilities support Customer Support workflows including case creation, response orchestration, and contact record linkage. The deployment integrated marketplace messaging channels and corporate email into SellerCloud Memaila so agents could handle cross-channel inquiries without switching systems, and it centralized customer context for faster resolution. Operational coverage focused on Trekline Motorsports customer service activities for online sales channels, sized to a compact support team consistent with the company's 25 employee profile. Governance and process changes centralized inbox ownership and standardized response workflows, embedding SellerCloud Memaila into daily support routines. The company testimonial explicitly cites increased response speed and improved customer service efficiency as outcomes of the Memaila implementation. | |
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Walking Comfort | Retail | 35 | $6M | United States | SellerCloud | SellerCloud Memaila | Customer Support | 2020 | n/a | In 2020, Walking Comfort implemented SellerCloud Memaila to centralize customer emails and marketplace messages. The deployment focused on customer support and CRM workflows and extended into warehouse and fulfillment modules across the United States for the 35 employee retail business. SellerCloud Memaila was configured as a centralized support inbox within the Sellercloud platform, consolidating inbound emails and marketplace messages into unified cases and enabling message routing and case tracking across channels. Configuration tied customer communication to CRM records and warehouse fulfillment data to provide order context for support interactions, aligning support workflows with fulfillment processes. Operational rollout targeted customer support and fulfillment teams in the United States and introduced governance changes that centralized inbox management and standardized handling of marketplace messages. The case study documents that the SellerCloud Memaila deployment reduced manual tasks and saved staff hours while supporting scaled online sales, demonstrating the application of SellerCloud Memaila in Customer Support for Walking Comfort. |
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