List of ShiftMed Customers
McLean, 22102, VA,
United States
Since 2010, our global team of researchers has been studying ShiftMed customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ShiftMed for Workforce Scheduling from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ShiftMed for Workforce Scheduling include: Southcoast Health, a United States based Healthcare organisation with 8500 employees and revenues of $1.20 billion and many others.
Contact us if you need a completed and verified list of companies using ShiftMed, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ShiftMed customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Southcoast Health | Healthcare | 8500 | $1.2B | United States | ShiftMed | ShiftMed | Workforce Scheduling | 2016 | n/a |
In 2016, Southcoast Health implemented ShiftMed as its Workforce Scheduling solution. The ShiftMed deployment was introduced in the context of prior scheduling managed with UKG Workforce Central Scheduler, ex Kronos Workforce Scheduler, and was positioned to manage contingent CNA shift claiming and staffing at Southcoast facilities.
ShiftMed was configured to enforce onboarding gating and shift qualification controls, requiring completion of two day orientation and completion of computer based AMTs before CNAs could claim shifts. The implementation emphasizes mobile shift claiming, the Sent Home Early workflow that captures nurse supervisor sign off, and integrated payroll handling where ShiftMed manages pay and payroll taxes including Instant Pay and Next Day Pay services.
Operational coordination occurred between ShiftMed and Southcoast technical platforms, with explicit operational linkages to Kronos timekeeping, Active Directory account management, and the hospital technology stack which includes PeopleSoft, Outlook Active Directory, Epic, LEARNMore LMS, Omnicell, and glucometer systems. ShiftMed operation requires CNAs to punch in and out in both the hospital Kronos system and the ShiftMed app, and reactivation of accounts follows an Active Directory and badge access workflow that involves Southcoast access control processes.
Governance and workflow changes included a standardized two day orientation sequence, mask fit testing, scheduled computer based learning modules, and a buddy preceptor shift to validate clinical readiness. Badge issuance on Day 1 is required for Kronos time clock use and must be worn while on site, and the ShiftMed app is used for shift cancellations and special cases such as being sent home early, which requires supervisor signature in the app. Access and support touch points are formalized through Southcoast Help Desk escalation and a defined ticketing route for badge restoration and Active Directory reactivation.
The deployment places ShiftMed as the Workforce Scheduling application that also administers payroll and benefits enrollment options for contingent CNAs after a single shift, with a Saturday through Friday pay period and weekly Friday paydays. Administrative processes and support contacts are documented to manage access, reactivation, and onboarding timing, including an explicit allowance that badge and Active Directory restoration processes can take up to 48 hours and require coordinated notifications to ShiftMed account management.
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