List of Shipcloud 12Return Platform Customers
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Since 2010, our global team of researchers has been studying Shipcloud 12Return Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Shipcloud 12Return Platform for Returns Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Shipcloud 12Return Platform for Returns Management include: Philips, a Netherlands based Manufacturing organisation with 67247 employees and revenues of $18.02 billion, SOMFY Group, a France based Manufacturing organisation with 6500 employees and revenues of $1.66 billion, reMarkable AS, a Norway based Retail organisation with 140 employees and revenues of $24.0 million and many others.
Contact us if you need a completed and verified list of companies using Shipcloud 12Return Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the SCM software purchases.
The Shipcloud 12Return Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of SCM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Philips | Manufacturing | 67247 | $18.0B | Netherlands | Shipcloud | Shipcloud 12Return Platform | Returns Management | 2020 | n/a | In 2020, Philips implemented Shipcloud 12Return Platform to manage Returns Management for its subscription programs across Europe and the United States. The deployment created a dedicated reverse supply chain layer to handle returns, exchanges, and reverse logistics flows tied to its device and consumable subscription offerings. Philips configured Shipcloud 12Return Platform with standard Returns Management capabilities including returns orchestration, RMA handling, customer self-service return portals, label generation and carrier selection, tracking and status updates, and reporting for returns volumes and disposition. The Shipcloud 12Return Platform implementation emphasized automated routing rules and workflow configuration to standardize return reason capture and disposition decisions. The implementation integrated the returns layer with subscription management workflows, fulfillment and warehouse operations, and carrier networks to enable end-to-end processing from customer initiation to final disposition. Operational coverage included customer service teams, logistics and fulfillment sites in Europe and the United States, and reverse logistics coordinators responsible for disposition and refurbishment streams. Governance centered on centralized returns policy configuration within Shipcloud 12Return Platform, cross-functional ownership between customer service and logistics, and process-level orchestration to enforce service level expectations for subscription returns. Philips used the platform to unify returns processing for its subscription business, aligning operational workflows and policy controls across regions. | |
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reMarkable AS | Retail | 140 | $24M | Norway | Shipcloud | Shipcloud 12Return Platform | Returns Management | 2018 | n/a | In 2018 reMarkable AS implemented Shipcloud 12Return Platform as an embedded returns portal on its public website to centralize Returns Management workflows. The Shipcloud 12Return Platform was configured to provide customer self service returns initiation, online RMA creation, automated shipping label generation, and return status tracking within the website experience. Implementation emphasized portal based intake and configurable return reasons to align e commerce return flows with operational procedures. Deployment architecture relied on an embedded web portal model, enabling the e commerce storefront to hand off returns workflows to Shipcloud 12Return Platform while maintaining a single customer facing touchpoint. Operational scope included customer support, e commerce operations, and logistics teams responsible for reverse logistics and returns processing, with governance focused on standardized intake, authorization rules, and consistent label issuance workflows. The implementation concentrates on Returns Management functional modules such as RMA management, label provisioning, and return tracking without disclosed backend system integrations. | |
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SOMFY Group | Manufacturing | 6500 | $1.7B | France | Shipcloud | Shipcloud 12Return Platform | Returns Management | 2014 | n/a | In 2014 SOMFY Group implemented the Shipcloud 12Return Platform for Returns Management. The deployment centralized inbound return handling across multi channel operations, and introduced multi language and multi location support so internal teams could manage returns from a single tool. The Shipcloud 12Return Platform delivered a customer facing returns portal and standardized return workflows, combined with centralized administration for routing, tracking and processing of returns. Functional capabilities implemented include return authorization and workflow automation, multi channel intake and a configurable administration console to orchestrate processing across departments. Governance and process change focused on reorganising and optimising return flows, aligning customer service, logistics and e commerce teams under unified returns processes. The implementation enabled SOMFY Group to offer a user friendly returns experience to customers while consolidating multi channel, multi language and multi location operational control within the Shipcloud 12Return Platform for Returns Management. |
Buyer Intent: Companies Evaluating Shipcloud 12Return Platform
- Galaxy Apparel Australia, a Australia based Retail organization with 25 Employees
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