reMarkable AS Technographics
reMarkable AS Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by reMarkable AS and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 140 reMarkable AS employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that reMarkable AS has purchased the following applications: Stripe Payments for Payment Processing in 2017, Salesforce Slack AI for Generative AI Platforms in 2025, Salesforce Agentforce (formerly Einstein Copilot) for Chatbots and Conversational AI in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems reMarkable AS is running and its propensity to invest more and deepen its relationship with Stripe , Klarna , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing reMarkable AS revenues, which have grown to $24.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for reMarkable AS intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
reMarkable AS Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, reMarkable AS implemented Stripe Payments on their website to manage online transactions. The deployment addressed Payment Processing for customer-facing e-commerce checkout flows on reMarkable.com, centralizing card acceptance and authorization within the site commerce experience.
Stripe Payments was configured to handle card authorization and capture through Stripe web APIs and hosted checkout components, employing tokenization and webhook event handling consistent with standard Payment Processing workflows. The setup reduced direct card data handling by reMarkable, shifting transaction processing to Stripe while engineering integrated the Stripe Payments API into the site front end and backend order flow, and payments operations owned day to day reconciliation and event handling.
|
 |
|
|
Payment Processing | ERP Financial Management |
|
2020 | 2020 |
|
AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Slack AI | Generative AI Platforms | AI Development | n/a | 2025 | 2025 |
In 2025, reMarkable AS deployed Salesforce Slack AI as a central component of a unified Generative AI Platforms strategy to scale customer service and internal IT support while supporting expansion into B2B. reMarkable AS implemented Salesforce Slack AI to unify customer data, metadata, AI agents, and core clouds, shifting away from disconnected tools toward a single platform approach.
The implementation delivered modular agent capabilities, including the customer-facing virtual agent Mark powered by Agentforce and an internal IT help desk agent Saga embedded in Slack. Mark was launched in a three week deployment and handled over 25,000 customer conversations, resolving 35 percent of inbound inquiries while contributing to rising NPS. Saga automated repetitive IT tasks such as password resets inside Slack, enabling faster employee support and reducing manual ticket handling for the IT team.
Architecturally the rollout integrated Agentforce agents with Salesforce Service Cloud, Sales Cloud, and Marketing Cloud to provide conversational automation, case creation routing, and data-driven segmentation. Slack was used as the primary collaboration and agent interface, and reMarkable linked its paper tablet workflows into Slack to streamline the flow of ideas into work systems. Salesforce Professional Services supported the rapid deployment and configuration efforts, enabling tight orchestration between agent logic, cloud routing rules, and Slack workflow actions.
Governance emphasized a human first operating model that lets customers and employees choose AI or human interactions, and an agent first enterprise vision that extends from service into commerce, sales, marketing, and product adoption. The program included co-creation work with Salesforce on future agent concepts such as commerce agents for B2B support and sales coaching agents, positioning Salesforce Slack AI as a platform for both external customer service and internal operational automation. Operational scope covered customer service and IT support across the organization, with plans to extend agent capabilities into sales and marketing workflows.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Agentforce (formerly Einstein Copilot) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2025 | 2025 |
In 2025, reMarkable AS implemented Salesforce Agentforce (formerly Einstein Copilot) as part of a unified adoption of Salesforce platform capabilities, targeting customer service and internal IT support under the Chatbots and Conversational AI category. The deployment aligned with reMarkable’s rapid growth and expansion into B2B, and it established an agent first enterprise vision to manage growing inquiry volumes without proportionate headcount increases.
reMarkable configured two primary Agentforce agents, deploying Mark as a customer service virtual agent and Saga as an internal IT help desk agent embedded in Slack. Mark was launched in three weeks and managed over 25,000 customer conversations, resolving 35 percent of inbound inquiries while contributing to rising NPS scores. Saga automated repetitive IT tasks such as password resets and streamlined employee support, reducing manual ticket handling and freeing IT staff for higher value work.
Architecturally, the implementation used Salesforce’s unified platform to integrate customer data, metadata, AI agents, and core clouds including Marketing Cloud, Sales Cloud, and Service Cloud, with Slack serving as the collaboration and access layer for internal agents. reMarkable and Salesforce Professional Services collaborated to deliver specialist configuration and development support, enabling rapid agent provisioning and workflow automation. The Slack integration also extended product workflows by enabling direct sharing of handwritten notes and sketches from reMarkable devices into team channels.
Governance emphasized a human first interaction model that lets customers choose AI or human assistance, preserving the brand’s premium service expectations. Operational coverage began with customer service and IT support, with planned expansion into commerce for B2B support, sales agents for lead nurturing and coaching, and segmentation and feedback agents for marketing and product adoption. The work established a repeatable pattern for fast agent deployment and cross functional orchestration across customer service, sales, marketing, and product teams using Salesforce Agentforce within the Chatbots and Conversational AI category.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Management | Content Management |
|
2019 | 2019 |
|
|
|
|
|
Digital Signing | Content Management |
|
2022 | 2022 |
|
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Returns Management | SCM |
|
2018 | 2018 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Support | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Support | CRM |
|
2025 | 2025 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2025 | 2025 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2025 | 2025 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2017 | 2017 |
|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2004 | 2004 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at reMarkable AS
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by reMarkable AS Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from reMarkable AS IT executives and key decision makers. This section highlights reMarkable AS's latest recorded technology evaluations, including PTC Arena PLM for Product Lifecycle Management on 2026-01-28 and Miro for Collaboration on 2026-01-05. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the reMarkable AS digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD reMarkable AS Technographics
reMarkable AS is a Retail organization based in Norway,
with around 140 employees and annual revenues of $24.0 million.
reMarkable AS operates a diverse technology stack with applications such as
Stripe Payments, Salesforce Slack AI and Salesforce Agentforce (formerly Einstein Copilot),
covering areas like Payment Processing, Generative AI Platforms and Chatbots and Conversational AI.
reMarkable AS has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe and Salesforce.
reMarkable AS recently adopted applications including
Salesforce Slack AI in 2025, Salesforce Agentforce (formerly Einstein Copilot) in 2025 and Salesforce Service Cloud in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of reMarkable AS’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates reMarkable AS’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete reMarkable AS technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.