List of Silwana InfoTech CRM Customers
Dubai, x,
United Arab Emirates
Since 2010, our global team of researchers has been studying Silwana InfoTech CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Silwana InfoTech CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Silwana InfoTech CRM for CRM include: Dubai Municipality, a United Arab Emirates based Government organisation with 11000 employees and revenues of $16.00 billion, Tawuniya Insurance, a Saudi Arabia based Insurance organisation with 267 employees and revenues of $2.34 billion, Dubai Corporation For Tourism And Commerce Marketing, a United Arab Emirates based Leisure and Hospitality organisation with 12 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Silwana InfoTech CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Silwana InfoTech CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Dubai Corporation For Tourism And Commerce Marketing | Leisure and Hospitality | 12 | $1M | United Arab Emirates | Silwana InfoTech | Silwana InfoTech CRM | CRM | 2021 | n/a | In 2021 Dubai Corporation For Tourism And Commerce Marketing implemented Silwana InfoTech CRM, deploying the Silwana InfoTech CRM to support event publishing and visitor engagement tied to the Dubai Calendar mobile app. The vendor profile documents the mobile app project as a foundational engagement channel, and the CRM implementation was targeted at capturing event attendee interactions and ticketing related customer records. The deployment focused on core CRM functional capabilities typical for the CRM category, including contact and attendee management, event and ticketing customer records, segmentation and campaign automation, and a persistent customer interaction history to support marketing and visitor communications. Configuration work emphasized event-driven workflows and automated engagement sequences consistent with CRM operational patterns, enabling record linkage between published events and individual visitor profiles. Operational coverage centered on marketing, events and visitor services teams within Dubai Corporation For Tourism And Commerce Marketing, with the Silwana InfoTech CRM instrumenting the Dubai Calendar mobile app as the primary customer interaction source. Silwana InfoTech led delivery and ongoing support according to the vendor profile, and the vendor cites positive revenue and engagement outcomes from the combined mobile app and CRM project. | |
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Dubai Municipality | Government | 11000 | $16.0B | United Arab Emirates | Silwana InfoTech | Silwana InfoTech CRM | CRM | 2023 | n/a | In 2023 Dubai Municipality implemented Silwana InfoTech CRM, a CRM deployed to support municipal citizen engagement and customer service workflows. Silwana InfoTech delivered software licenses and related solutions to Dubai Municipality, with the vendor noting rapid delivery and a strengthened government partnership as explicit outcomes. The engagement centers on CRM capabilities typical for government customer relationship management, with emphasis on citizen service intake and case lifecycle visibility. The Silwana InfoTech CRM implementation aligns with functional modules such as contact and case management, service request routing, configurable workflow orchestration, operational dashboards, and role based access controls for departmental service owners. Operational scope focuses on citizen facing business functions across municipal departments, including customer service desks, permit and complaint handling, and standardized engagement workflows. Silwana InfoTech CRM in the CRM category is positioned to centralize citizen records, standardize service workflows, and support governance through configurable role and workflow definitions. | |
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Tawuniya Insurance | Insurance | 267 | $2.3B | Saudi Arabia | Silwana InfoTech | Silwana InfoTech CRM | CRM | 2022 | n/a | In 2022, Tawuniya Insurance implemented Silwana InfoTech CRM as a customer-facing mobile solution to provide policy access, claims submission and improved customer servicing across Saudi Arabia. Silwana InfoTech developed the mobile application and the vendor profile lists the delivery as a completed project, positioning Silwana InfoTech CRM to support direct customer interaction and self-service capabilities. The deployment centered on CRM functional modules aligned to customer service use cases, including policy access management, claims intake and submission workflows, and customer service case management and tracking. Configuration work inferred from the application focus would include account and contact management, mobile authentication and user profile synchronization, case routing and status notifications, consistent with CRM application patterns. Operational coverage targeted customer-facing channels and the insurance servicing and claims functions within Tawuniya Insurance in Saudi Arabia. The implementation centralized customer interaction records within Silwana InfoTech CRM, standardizing service workflows for claims intake and policy inquiries, and enabling cross-functional visibility for customer service and claims operations. |
Buyer Intent: Companies Evaluating Silwana InfoTech CRM
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