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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of Simplotel Guest Connect Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Casa Solana Mexico Leisure and Hospitality 10 $1M Mexico Simplotel Simplotel Guest Connect Marketing Automation 2016 n/a In 2016 Casa Solana Mexico onboarded Simplotel's Hotel ecommerce solution including a property website and booking engine and adopted Simplotel Guest Connect. Simplotel Guest Connect, categorized as Marketing Automation, was implemented to operationalize email marketing and automated guest communications tied to reservations and direct booking flows. The implementation combined the public website, the booking engine, and the Simplotel Guest Connect email marketing module to create a unified direct booking stack. Configuration work focused on reservation-triggered emails, segmented campaign templates, and content-driven booking pages, aligning guest communications with room availability and rate content. Operational coverage spanned reservations and guest services, with marketing workflows instrumented inside Simplotel Guest Connect to manage pre-stay, confirmation, and post-stay messaging. Integrations were implemented between the website booking engine and the Marketing Automation module to ensure booking events drove campaign triggers and guest profile updates. Rollout was property focused and the governance model centralized campaign templates and messaging cadence within the hotel team, enabling staff to operate the booking engine and Guest Connect content without external orchestration. Within a year the property reported a growth in direct bookings from approximately 30% to approximately 70%, reflecting the combined effect of the website, booking engine, and Simplotel Guest Connect email automation.
Jehan Numa Hotels India Leisure and Hospitality 200 $4M India Simplotel Simplotel Guest Connect Marketing Automation 2019 n/a In 2019, Jehan Numa Hotels India implemented Simplotel Guest Connect, deploying the application as part of an e-commerce revamp. Simplotel Guest Connect, classified under Marketing Automation, was used to automate guest marketing and communication and to drive direct bookings through the hotel website, consistent with the vendor description of automatic marketing to guests. The implementation integrated Simplotel Guest Connect into the hotel e-commerce stack to enable automated email campaigns, triggered guest communication workflows and booking-related messaging, and to support segmentation and campaign orchestration typical of Marketing Automation. Operational scope focused on the hotel direct booking channel and guest-facing marketing and communications functions for Jehan Numa Hotels India, and the vendor announcement cites a 4x increase in direct website bookings following the deployment.
The Serai Resorts India Leisure and Hospitality 1200 $25M India Simplotel Simplotel Guest Connect Marketing Automation 2019 n/a In 2019, The Serai Resorts India deployed Simplotel Guest Connect as part of a Simplotel ecommerce solution to strengthen digital marketing and direct booking channels. Simplotel Guest Connect, a Marketing Automation application, was configured to enable automated outreach and accelerated online campaigns that directly targeted website engagement and booking conversion, with website engagement reported to have doubled at launch. The implementation centered on integration with the resort website and the Simplotel ecommerce booking flow, enabling email automation, campaign orchestration, and onsite engagement tooling tied to booking pathways. Operational scope focused on the marketing and reservations teams and online channels, and governance shifted toward centralized campaign workflows and automated customer outreach to reduce manual campaign execution and sustain accelerated online campaigns.
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