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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of simPRO Scheduling and Dispatch Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
BOP Plumbing and Gas New Zealand Construction and Real Estate 20 $3M New Zealand simPRO Group simPRO Scheduling and Dispatch Workforce Scheduling 2022 n/a In 2022, BOP Plumbing and Gas New Zealand implemented simPRO Scheduling and Dispatch to centralise multi-branch operations across the Bay of Plenty region. The deployment targeted Workforce Scheduling functions, consolidating staff scheduling, job tracking, and customer management into a single system for a 20-person field services business. The simPRO Scheduling and Dispatch implementation configured scheduling and dispatch boards, mobile job progress reporting, and customer record management, with invoicing workflows enabled as part of operational handoffs. Configuration emphasized field technician task assignment, real-time job status updates, and consolidated customer job histories to improve scheduling accuracy and operational visibility. The rollout was led internally and completed in late 2022, with operational coverage across all Bay of Plenty sites and both field and office teams. Integration specifics are not reported, the implementation focused on internal process alignment, technician mobile adoption, and administrative invoicing procedures. Outcomes reported by the business include invoices being issued within 24 hours and measurable operational benefits realized within weeks of going live. The narrative centers on simPRO Scheduling and Dispatch as the Workforce Scheduling application enabling tighter scheduling control, job visibility, and accelerated billing for BOP Plumbing and Gas New Zealand.
Prairie Hvac Construction and Real Estate 5 $1M Canada simPRO Group simPRO Scheduling and Dispatch Workforce Scheduling 2025 n/a In 2025, Prairie Hvac implemented simPRO Scheduling and Dispatch, a Workforce Scheduling application, to centralize project and field operations across Manitoba, Canada. The deployment targeted project management, field dispatch, and maintenance scheduling to support job visibility and cost tracking for the companys field operations. Configuration emphasized modules for real time job costing, project tracking, preventative maintenance scheduling, and dispatch scheduling, consolidating scheduling, field mobility, and invoicing workflows into a single platform. simPRO Scheduling and Dispatch was configured to manage service appointments, route assignments, and job status updates to create an end to end field operations record. Operational coverage included technicians and project workflows across Manitoba, improving cost management and field visibility according to the customer. A simPRO case study published on April 30, 2025 reports consolidation of Excel and paper processes into a single platform and faster scheduling and invoicing.
Tequa Australia Construction and Real Estate 150 $25M Australia simPRO Group simPRO Scheduling and Dispatch Workforce Scheduling 2014 n/a In 2014, Tequa Australia adopted simPRO Scheduling and Dispatch to manage its field service operations. The deployment targeted Workforce Scheduling to coordinate technicians across Gippsland, Victoria, Australia and to standardize job intake, assignment and dispatch workflows. simPRO Scheduling and Dispatch was configured for job management, preventative maintenance scheduling and invoicing, delivering centralized scheduling, resource allocation and a dispatch board consistent with Workforce Scheduling functionality. Configuration emphasized technician rostering, job assignment rules and mobile job data capture to support field technicians and office dispatchers during service execution. The implementation delivered real time job costing and improved visibility across teams, enabling consolidated job records for estimating, time capture and billing. Operational coverage included field service teams, technicians and the invoicing function across Tequa sites in Gippsland, Victoria, Australia, linking service delivery to back office billing processes. Governance formalized dispatch and preventative maintenance workflows, aligning operational handoffs so invoices could be issued within 48 hours. Tequa reports outcomes explicitly including a 25% increase in service jobs per technician and invoices issued within 48 hours.
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