List of Sitecore Order Management Customers
San Francisco, 94111, CA,
United States
Since 2010, our global team of researchers has been studying Sitecore Order Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Sitecore Order Management for Order Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Sitecore Order Management for Order Management include: Alberta Gaming and Liquor Commission, a Canada based Government organisation with 1200 employees and revenues of $1.75 billion, Bachman's Floral, Gift, and Garden, a United States based Retail organisation with 400 employees and revenues of $80.0 million, Adoptaclassroom, a United States based Non Profit organisation with 20 employees and revenues of $9.0 million and many others.
Contact us if you need a completed and verified list of companies using Sitecore Order Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Sitecore Order Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Adoptaclassroom | Non Profit | 20 | $9M | United States | Sitecore | Sitecore Order Management | Order Management | 2024 | n/a |
In 2024 AdoptAClassroom.org deployed Sitecore Order Management as its Order Management solution, using a customized commerce application built on Sitecore OrderCloud to centralize multi-vendor ordering for the U.S. nonprofit. The Sitecore Order Management implementation was positioned to manage donor-to-teacher ordering workflows and to consolidate catalog, payment, and order lifecycle functions under a single orchestration layer.
The deployment aggregated thousands of vendor catalogs and implemented order orchestration and catalog aggregation capabilities common to Order Management platforms. The solution explicitly supported blended payments and payment routing, simplified checkout flows, and exposed administrative controls for order exception handling and fulfillment coordination.
Order data from Sitecore Order Management was integrated into Salesforce to create a streamlined donor-to-teacher ordering experience and to feed back-office processes. Operational scope focused on teachers and administrators across the United States, with centralized admin controls and simplified checkout and back-office processes cited as the core operational outcome.
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Alberta Gaming and Liquor Commission | Government | 1200 | $1.7B | Canada | Sitecore | Sitecore Order Management | Order Management | 2025 | XCentium |
In 2025 Alberta Gaming and Liquor Commission implemented Sitecore Order Management to modernize B2B ordering and automate order management for cannabis retailers across Alberta. The initiative was delivered with partner XCentium using a composable Sitecore XM Cloud and OrderCloud architecture, and targeted the province-wide retailer network for centralized ordering and distribution orchestration.
The Sitecore Order Management deployment emphasized order capture and fulfillment orchestration, automated order workflows, and inventory visibility to reduce manual processes. Configuration work included order processing rules, fulfillment routing logic, and workflow automation consistent with Order Management functional patterns to support retailer purchase orders and downstream distribution actions.
Integrations were implemented within the composable XM Cloud plus OrderCloud architecture to connect storefront ordering flows to centralized order processing and inventory distribution processes across AGLC operations. Operational coverage extended to retail operations, supply chain and distribution teams supporting cannabis retailers across Alberta, enabling standardized order handling and province-wide coordination.
Governance and rollout were executed in partnership with XCentium, with process redesign to shift manual order handling to automated orchestration and new operational workflows for retailer onboarding and order exceptions. The program produced reported cost savings, faster order processing, and reduced unplanned downtime for the retailer network.
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Bachman's Floral, Gift, and Garden | Retail | 400 | $80M | United States | Sitecore | Sitecore Order Management | Order Management | 2022 | Horizontal Digital |
In 2022, Bachman's Floral, Gift, and Garden implemented Sitecore Order Management. The Sitecore Order Management deployment addressed Order Management for a multi-channel retail operation in the United States and was delivered with Horizontal Digital.
The replatforming adopted a composable architecture built on Sitecore OrderCloud to improve product search, ordering flexibility, and core commerce order management capabilities. Functional capabilities emphasized product catalog and search enhancements, flexible ordering workflows, and centralized order handling to support both online and in-store purchase paths.
Integrations were implemented with ERP, loyalty, and payment systems to unify order processing and customer experience across channels, providing a connected flow from checkout to fulfillment. The operational scope covered commerce and fulfillment teams across Bachman's U.S. retail footprint, aligning order operations with merchandising and customer engagement workflows.
The engagement with Horizontal Digital focused on commerce and order management workflows and was rolled out across U.S. channels. The implementation delivered measurable uplifts in site performance and sales metrics, including increased ecommerce conversions and higher average order value.
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Buyer Intent: Companies Evaluating Sitecore Order Management
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