List of Sitecore OrderCloud Customers
San Francisco, 94111, CA,
United States
Since 2010, our global team of researchers has been studying Sitecore OrderCloud customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Sitecore OrderCloud for eCommerce from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Sitecore OrderCloud for eCommerce include: Foodstuffs, a New Zealand based Retail organisation with 26000 employees and revenues of $7.00 billion, Pet Supplies Plus, a United States based Retail organisation with 3000 employees and revenues of $825.0 million and many others.
Contact us if you need a completed and verified list of companies using Sitecore OrderCloud, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Sitecore OrderCloud customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Foodstuffs | Retail | 26000 | $7.0B | New Zealand | Sitecore | Sitecore OrderCloud | eCommerce | 2019 | n/a |
In 2019, Foodstuffs implemented Sitecore OrderCloud as the core platform for its eCommerce initiative. The deployment targeted omni-channel grocery shopping across Foodstuffs Ltd, supporting 15,000 total products across 120 stores and accommodating hundreds of catalog and pricing updates each week.
The implementation combined Sitecore OrderCloud with Sitecore Commerce XC 9.0, Sitecore Experience Database xDB, Sitecore Experience Accelerator SXA 1.7 and Sitecore Experience Cloud to unify catalog management, personalization, search-optimized product pages and checkout orchestration. Sitecore OrderCloud was configured to support browser to app continuity so customers could begin browsing on a web browser and complete purchases in the mobile app, enabling a consistent digital shopping experience and client-side experience acceleration.
Integrations were explicit and tactical, including Algolia for product search and discovery, the FSNI Service Layer for product details, images and pricing, Mapbox for the delivery map, Google Maps for Click and Collect mapping, and Paymark as the payment provider. Operational coverage cut across eCommerce, merchandising, fulfilment and store operations, with order picking and last mile delivery workflows adjusted to reflect increased online demand.
Governance and process changes accompanied the technical rollout, with cross-functional coordination between technology, merchandising and store operations to manage frequent catalog changes and pricing updates, and with new demand prediction models introduced to plan staffing and fulfilment capacity. Outcomes reported include supporting browser-based shoppers, extended web reach and traffic, a 170 percent increase in the number of orders and a 158 percent uplift in sales, alongside increased staffing to meet order picking volumes.
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Pet Supplies Plus | Retail | 3000 | $825M | United States | Sitecore | Sitecore OrderCloud | eCommerce | 2024 | n/a |
In 2024, Pet Supplies Plus implemented Sitecore OrderCloud as the commerce engine within a composable Sitecore eCommerce platform to support omnichannel retail across more than 750 company owned and franchised stores in the United States. The deployment targeted scalable headless commerce, centralized content management, and enterprise digital asset management to enable synchronized online and in store experiences for merchandising and operations teams.
The implementation combined Sitecore OrderCloud with Sitecore XM Cloud for content authoring, Sitecore Content Hub Operations for collaborative content workflows, and Sitecore Content Hub DAM for centralized asset governance. Sitecore Discover was integrated to provide AI powered personalization for search, merchandising, and product recommendations, while front end hosting on Vercel delivered a decoupled presentation layer. Sitecore OrderCloud served as the headless commerce API layer, supporting product catalog, cart and checkout orchestration, and order management patterns typical for eCommerce platforms.
Horizon Digital delivered the implementation, orchestrating the composable architecture and integrations between commerce, content, and DAM systems. Operational coverage included digital merchandising, marketing content operations, and commerce operations, aligning content authoring, asset lifecycle, and commerce catalogs under a single platform. The headless architecture and cloud hosting were selected to improve availability and to better absorb traffic peaks while simplifying front end deployment workflows.
Governance was instituted through centralized asset control in Content Hub DAM and collaborative content processes managed in Content Hub Operations, which restructured content production and publication workflows for marketing and merchandising teams. Explicit outcomes noted by the project include increased conversions and sales, higher operational efficiency, improved site performance, and greater customer satisfaction, along with reduced maintenance effort and enhanced security from adopting up to date Sitecore technologies.
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Buyer Intent: Companies Evaluating Sitecore OrderCloud
- G.B. Enterprises, a India based Manufacturing organization with 45 Employees
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