List of SkyTouch Hotel PMS Customers
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Since 2010, our global team of researchers has been studying SkyTouch Hotel PMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SkyTouch Hotel PMS for Hotel Property Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SkyTouch Hotel PMS for Hotel Property Management include: GrandStay, a United States based Leisure and Hospitality organisation with 90 employees and revenues of $25.0 million, Cobblestone Hotels, a United States based Leisure and Hospitality organisation with 250 employees and revenues of $18.0 million, Empress Hotel La Jolla, a United States based Leisure and Hospitality organisation with 50 employees and revenues of $5.0 million, Broughton Hospitality Villa, a United States based Leisure and Hospitality organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using SkyTouch Hotel PMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SkyTouch Hotel PMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Broughton Hospitality Villa | Leisure and Hospitality | 10 | $1M | United States | SkyTouch Technology | SkyTouch Hotel PMS | Hotel Property Management | 2016 | n/a | In 2016, Broughton Hospitality Villa began a phased rollout of SkyTouch Hotel PMS. The rollout agreement announced in September 2016 followed a pilot deployment of SkyTouch Hotel OS at the Henry Howard Hotel and then extended the cloud PMS across Broughton's boutique management portfolio. The SkyTouch Hotel PMS implementation emphasized core Hotel Property Management capabilities, with configurations focused on front desk operations, reservations processing and revenue related workflows. Implementation workstreams included reservation configuration, guest profile and check in checkout processes, and revenue related rate and booking controls to align with boutique hotel operations. Deployment used a cloud hosted architecture to standardize reservation and guest service workflows across U.S. properties, supporting mobile access for on property staff and remote management. Operational scope covered front desk teams, reservations staff and revenue functions at the Henry Howard Hotel and subsequent U.S. properties in the portfolio. Governance and rollout followed a pilot then phased portfolio approach, with change control to standardize processes and preserve service consistency across sites. The rollout was intended to improve mobility, system reliability and guest service capabilities across Broughton's U.S. properties. | |
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Cobblestone Hotels | Leisure and Hospitality | 250 | $18M | United States | SkyTouch Technology | SkyTouch Hotel PMS | Hotel Property Management | 2014 | n/a | In 2014, Cobblestone Hotels deployed SkyTouch Hotel PMS to provide cloud-based property, rate and distribution management across its U.S. franchise portfolio. The SkyTouch Hotel PMS implementation was intended to modernize reservations, front-desk operations and reporting, aligning the Hotel Property Management application with Cobblestone Hotels rapid franchise expansion strategy. The deployment used a cloud-hosted architecture to centralize core Hotel Property Management functions, including reservations management, front-desk transaction workflows, rate management and distribution controls, and centralized reporting. Configuration work emphasized property-level operational settings combined with centralized rate and distribution rule sets to support franchise consistency while preserving hotel-level transactional flexibility. Rollout sequencing began with implementations in new hotels starting October 2014, with a staged rollout to existing franchise properties commencing in Q1 2015, covering reservations, front desk and reporting workflows across U.S. locations. Program governance focused on process standardization for reservations and check-in/check-out operations, centralized rate governance and phased training to improve operational efficiency and scalability as stated in the vendor announcement. | |
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Empress Hotel La Jolla | Leisure and Hospitality | 50 | $5M | United States | SkyTouch Technology | SkyTouch Hotel PMS | Hotel Property Management | 2017 | n/a | In 2017, Empress Hotel La Jolla implemented SkyTouch Hotel PMS to centralize property-level operations at its single La Jolla, CA location. The SkyTouch Hotel PMS deployment is categorized as Hotel Property Management and was sized to support a 50-employee boutique hotel environment, aligning system responsibilities with front desk, reservations, and accounting workflows. The implementation configured core Hotel Property Management capabilities including front desk check-in and check-out, guest folio posting, nightly audit and end-of-day balancing, daily management and accounting report generation, and cash and credit reconciliation. Configuration emphasized accurate charge posting and transaction auditing to mirror the hotel staff responsibilities for reconciling payments, processing invoices, and preparing daily financial reports. Operational integrations and data flows were aligned to rate management and accounting workflows, with explicit use of Skytouch Rate Management alongside SkyTouch Hotel PMS to manage pricing and rate updates. Staff requirements called out working knowledge of M3 and Microsoft Office tools, reflecting accounting and reporting touchpoints between the PMS and hotel accounting processes, and the PMS supported interfaces needed for credit card transaction recording and daily transaction reconciliation. Rollout governance focused on front desk operational training, end-of-day procedures, and role-based access for daily reporting and audit tasks, with front desk agents accountable for posting and balancing charges, resolving computer end-of-day issues, and transmitting daily management and accounting reports. Process design preserved manual reconciliation controls and audit steps used by front desk and accounting staff to maintain transactional accuracy and support property-level financial operations. | |
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Leisure and Hospitality | 90 | $25M | United States | SkyTouch Technology | SkyTouch Hotel PMS | Hotel Property Management | 2018 | n/a |
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Buyer Intent: Companies Evaluating SkyTouch Hotel PMS
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