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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of Snackpass Kiosk Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Pokemoto Leisure and Hospitality 25 $5M United States Snackpass Snackpass Kiosk Restaurant Management 2021 n/a In 2021 Pokemoto implemented Snackpass Kiosk within the Restaurant Management category. The partnership with Snackpass was announced in July 2021 and delivered self service kiosks and mobile ordering to support front of house ordering and CRM across Pokemoto U.S. locations. Snackpass Kiosk was configured to provide kiosk ordering, mobile ordering with app based contactless pickup, and integrated loyalty and marketing capabilities. Configuration work focused on menu management, order routing to kitchen workflows, loyalty enrollment and targeted offer delivery, and pickup queue processes consistent with Restaurant Management functional patterns. The deployment used cloud connected kiosk endpoints with a centralized backend for order orchestration and customer data syncing to maintain consistent menu and offer controls. Integrations centered on syncing order and loyalty data into Pokemoto CRM processes to support marketing and guest engagement, affecting front of house operations and marketing teams. Rollout was staged across U.S. sites following the July 2021 announcement, accompanied by provisioning of kiosk hardware and activation of app based pickup workflows. Governance emphasized centralized offer and menu management, operational training for staff, and standardized pickup and queue procedures across locations. The initiative aimed to accelerate digital orders and targeted marketing by shifting transactions to self service kiosks and app based pickup channels, while centralizing customer data for CRM driven engagement.
Presotea US Leisure and Hospitality 15 $1M United States Snackpass Snackpass Kiosk Restaurant Management 2024 n/a In 2024 Presotea US implemented Snackpass Kiosk for Restaurant Management to consolidate front-of-house POS and kiosk, online ordering, and marketing and loyalty systems across corporate and franchise locations. The engagement targeted fragmentation of ordering and marketing systems, centralizing customer touchpoints under Snackpass Kiosk to provide a consistent ordering and loyalty experience across channels. The implementation emphasized kiosk configuration and online ordering orchestration together with a loyalty and marketing module, aligning menu synchronization, order routing, and loyalty enrollment and redemption workflows. Snackpass Kiosk was configured to manage promotional offers and customer engagement functions alongside point of sale interactions, creating a unified operational layer for front-of-house and digital channels. Rollout covered both corporate and franchise sites with centralized governance for menu and promotion control and franchise-level activation processes, shifting operational ownership toward a single platform for ordering and marketing. The 2024 case study describes streamlining ordering channels and marketing, indicating the consolidation addressed prior fragmentation and centralized loyalty management across Presotea US locations.
Xing Fu Tang US Retail 75 $5M United States Snackpass Snackpass Kiosk Restaurant Management 2023 n/a In 2023, Xing Fu Tang US implemented Snackpass Kiosk at its Hudson Yards location, deploying Snackpass Snack Duo POS configured into kiosk mode to support front-of-house ordering. The implementation targeted Restaurant Management functions for in-store ordering, pickup orchestration, and customer relationship management, aligning the application with operations and guest experience workflows. The deployment combined Snack Duo POS converted to kiosk mode with self-service kiosks, pickup screens, and embedded CRM capabilities, the latter used to surface loyalty interactions at point of sale. Snackpass Kiosk was configured to present menu and ordering flows on kiosks, route pickup information to dedicated screens, and capture customer data for the CRM module, delivering an integrated set of Restaurant Management capabilities. Operationally the rollout focused on the single Hudson Yards site, with configuration adjustments to staff workflows for kiosk oversight and pickup screen monitoring, and analytics instrumentation to track queue and throughput signals. The vendor case study documents using pickup screens and analytics alongside the Snack Duo POS and kiosks to improve store operations and loyalty management. The reported business outcomes include reduced wait times and boosted throughput at the Hudson Yards location, with improved operational visibility and strengthened loyalty engagement as noted in the 2023 vendor case study. The implementation thus links Xing Fu Tang US, Snackpass Kiosk, and Restaurant Management to a combined front-of-house ordering, pickup, and CRM operational pattern.
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