List of Social Pinpoint Customers
Social Pinpoint
Beaumont St,
Hamilton, 2303, NSW,
Australia
Hamilton, 2303, NSW,
Australia
61 3 9023-8126
Professional Services
50
$5M
Since 2010, our global team of researchers has been studying Social Pinpoint customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Social Pinpoint for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Social Pinpoint for Customer Engagement include: Monroe County, a United States based Government organisation with 1725 employees and revenues of $207.0 million, City of New Braunfels, TX, a United States based Government organisation with 388 employees and revenues of $166.0 million, City of Gosnells, a Australia based Government organisation with 401 employees and revenues of $116.0 million, Durango School District, a United States based Education organisation with 998 employees and revenues of $113.0 million, Wannon Water, a Australia based Utilities organisation with 244 employees and revenues of $57.0 million and many others.
Contact us if you need a completed and verified list of companies using Social Pinpoint, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Social Pinpoint customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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American Fork, UT | Government | 110 | $11M | United States | Social Pinpoint | Social Pinpoint | Customer Engagement | 2024 | n/a |
In 2024, American Fork, UT implemented Social Pinpoint on its municipal website. Social Pinpoint is deployed as a public-facing engagement platform in the Customer Engagement category to centralize resident input for city planning, project outreach, and civic communications.
The deployment is implemented as an embedded web application on americanfork.gov, provisioning interactive project pages, map-based feedback layers, structured surveys, and moderated comment threads that residents access without separate authentication. City staff manage configurations through the Social Pinpoint administrative interface, creating discrete engagement projects, applying moderation rules, and scheduling publication of outreach campaigns.
Operational scope covers municipal functions including planning, community development, public works, and communications, with governance organized around project-level moderation workflows and role-based access for staff editors and moderators. The implementation emphasizes online public consultation and stakeholder engagement workflows, aligning American Fork, UT Social Pinpoint Customer Engagement with standard municipal engagement processes and content governance practices.
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Central Hawke'S Bay District Council | Government | 75 | $46M | New Zealand | Social Pinpoint | Social Pinpoint | Customer Engagement | 2023 | n/a |
In 2023, Central Hawke'S Bay District Council deployed Social Pinpoint, implementing Social Pinpoint as a Customer Engagement application on its public website. The deployment is structured as a cloud-hosted, web-embedded consultation layer that surfaces project pages and feedback opportunities directly on the council site to centralize public input for community consultation and local planning activities.
The implementation configures Social Pinpoint capabilities such as map-based consultation, project pages, surveys and feedback capture, with moderation and routing workflows to channel submissions to relevant council teams. The Social Pinpoint instance is embedded into the council website to present interactive consultation experiences and to capture community responses directly into the application, supporting governance workflows that assign input to functions such as planning and infrastructure.
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City of Gosnells | Government | 401 | $116M | Australia | Social Pinpoint | Social Pinpoint | Customer Engagement | 2019 | n/a |
In 2019 the City of Gosnells implemented Social Pinpoint as a public-facing engagement tool on its website. Social Pinpoint is deployed on the City of Gosnells website as the Customer Engagement solution for structured community consultation and resident feedback collection.
The deployment centers on a web-hosted engagement hub at https://yoursay.gosnells.wa.gov.au where Social Pinpoint delivers standard Customer Engagement capabilities such as mapping-enabled feedback, project pages, surveys, ideation boards and comment moderation workflows. Configuration work likely focused on public consultation templates, role-based publishing and moderation controls for council communications and community engagement teams, and embedding the Social Pinpoint application into the municipal site as the primary channel for public consultation and outreach. City of Gosnells Social Pinpoint Customer Engagement supports the council’s community engagement and communications functions through an online orchestration of consultation content and user submission management.
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City of New Braunfels, TX | Government | 388 | $166M | United States | Social Pinpoint | Social Pinpoint | Customer Engagement | 2023 | n/a |
In 2023, the City of New Braunfels, TX deployed Social Pinpoint on its public website to support Customer Engagement and structured resident consultation. Social Pinpoint is implemented as a web-embedded engagement layer that enables map-based feedback, surveys, idea collection, and moderated comment flows, positioning Social Pinpoint as the primary public input channel on the city site.
Configuration emphasizes public-facing campaign pages, interactive mapping, and moderation workflows, with municipal staff administering content, user submissions, and analytics through the Social Pinpoint application interface. The deployment consolidates citizen feedback capture into a single online touchpoint and restructures public outreach processes around web-based intake and visualization within the Customer Engagement platform.
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Durango School District | Education | 998 | $113M | United States | Social Pinpoint | Social Pinpoint | Customer Engagement | 2024 | n/a |
In 2024, Durango School District implemented Social Pinpoint as a Customer Engagement application on its public website to centralize community feedback and public consultation workflows. The deployment is a web-embedded configuration, with Social Pinpoint provisioned as the district facing engagement layer to capture surveys, mapping-based input, and comment-driven consultations, supporting communications and community relations functions across the district.
The Social Pinpoint implementation focuses on standard Customer Engagement capabilities, including hosted consultation pages, survey instruments, mapping and geolocation feedback, threaded public comments, and an administrative dashboard for response management. Configuration work emphasized form and map templates tailored to school planning and program outreach, plus moderation and publication controls to manage public contributions and maintain compliance with district communication policies.
Integration scope centers on the district website where Social Pinpoint is embedded as the primary engagement touchpoint, providing a single-source feedback stream for district administrators and communications staff. Operational coverage is districtwide and supports business functions such as community engagement, communications, facilities planning, and school board outreach, with data export and reporting workflows intended for internal review and stakeholder updates.
Governance for the deployment established moderation roles, content approval workflows, and administrator access tiers within Social Pinpoint, aligning online engagement procedures with existing district communication protocols. The implementation positions Social Pinpoint as the core Customer Engagement tool for Durango School District, enabling structured public consultation and streamlined capture of community input via the district website.
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Government | 330 | $45M | United States | Social Pinpoint | Social Pinpoint | Customer Engagement | 2023 | n/a |
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Government | 1725 | $207M | United States | Social Pinpoint | Social Pinpoint | Customer Engagement | 2024 | n/a |
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Professional Services | 50 | $5M | Australia | Social Pinpoint | Social Pinpoint | Customer Engagement | 2023 | n/a |
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Utilities | 244 | $57M | Australia | Social Pinpoint | Social Pinpoint | Customer Engagement | 2020 | n/a |
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Buyer Intent: Companies Evaluating Social Pinpoint
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Social Pinpoint. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Social Pinpoint for Customer Engagement include:
- Metro Transit, division of the Metropolitan Council, a United States based Transportation organization with 2716 Employees
- Eversource Energy, a United States based Utilities company with 10680 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Metro Transit, division of the Metropolitan Council | Transportation | 2716 | $600M | United States | 2025-11-04 |
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Eversource Energy | Utilities | 10680 | $11.9B | United States | 2025-05-08 |
FAQ - APPS RUN THE WORLD Social Pinpoint Coverage
Social Pinpoint is a Customer Engagement solution from Social Pinpoint.
Companies worldwide use Social Pinpoint, from small firms to large enterprises across 21+ industries.
Organizations such as Monroe County, City of New Braunfels, TX, City of Gosnells, Durango School District and Wannon Water are recorded users of
Social Pinpoint for Customer Engagement.
Companies using Social Pinpoint are most concentrated in Government, Education and Utilities, with adoption spanning over 21 industries.
Companies using Social Pinpoint are most concentrated in United States and Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Social Pinpoint across Americas, EMEA, and APAC.
Companies using Social Pinpoint range from small businesses with 0-100 employees - 22.22%, to mid-sized firms with 101-1,000 employees - 66.67%, large organizations with 1,001-10,000 employees - 11.11%, and global enterprises with 10,000+ employees - 0%.
Customers of Social Pinpoint include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Social Pinpoint customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Engagement.