Eversource Energy
300 Cadwell Drive,
Springfield, 1104, MA,
United States
Springfield, 1104, MA,
United States
1 800-286-5000
Utilities
Eversource Energy Technographics
Eversource Energy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Eversource Energy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10680 Eversource Energy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Eversource Energy has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2001, Workday Absence Management for Absence and Leave Management in 2016, Hitachi Ventyx FocalPoint Suite for Asset Performance Management in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Eversource Energy is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Eversource Energy revenues, which have grown to $11.90 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Eversource Energy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Eversource Energy Tech Stack and Enterprise Applications
Eversource Energy ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2001 | 2001 |
Eversource Energy in 2001 selected and deployed Oracle NetSuite ERP (ERP Financial) to replace a legacy financial system. The implementation standardized core financial processing on NetSuite’s cloud-based ERP platform, consolidating typical ERP financial modules such as general ledger, accounts payable and accounts receivable to establish a single financial application footprint. Deployment focused on replacing legacy financial processes with a unified, SaaS-based ERP financial system.
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ERP Financial | ERP |
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2021 | 2022 |
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Eversource Energy HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2016 | 2016 |
Eversource Energy implemented Workday Absence Management in 2016 as part of a broader Workday HCM rollout. The Workday Absence Management implementation, classified under Absence and Leave Management, was executed alongside configuration of core HCM components within the Workday platform.
Implementation scope included HR Conversion and the integration of Benefits, Talent, Compensation, Payroll and Absence modules, consolidating employee time off and leave workflows into Workday Absence Management. Workday Absence Management was configured to align with HR and payroll processes, with functional coverage for absence recording, entitlement alignment and integration points to payroll and benefits modules.
The program established a dedicated testing discipline led by a Project Test Manager from August 2015 to March 2016, located on site in Boston, Massachusetts. The testing regimen encompassed test estimates, unit testing, integration and system testing, end to end testing, performance testing and user acceptance testing, driving strategy and delivery for the testing phase.
Governance centered on cross functional coordination between HR, payroll, benefits and talent teams, with structured test phases and conversion verification to ensure data and workflow integrity. Eversource Energy Workday Absence Management Absence and Leave Management HR and Payroll reflects the relationship between the application and impacted business functions.
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Benefits Administration | HCM |
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2016 | 2016 |
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Compensation Management | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2016 | 2017 |
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Employee Experience | HCM |
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2018 | 2018 |
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Fatigue Management | HCM |
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2023 | 2023 |
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Onboarding | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2016 | 2016 |
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Performance and Goal Management, Employee Recognition and Rewards Management | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Talent Management | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2015 | 2016 |
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Time and Attendance | HCM |
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2016 | 2016 |
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Workforce Analytics | HCM |
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2021 | 2021 |
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Workforce Management | HCM |
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2014 | 2018 |
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Workforce Management | HCM |
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2016 | 2016 |
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Eversource Energy ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hitachi Vantara | Legacy | Hitachi Ventyx FocalPoint Suite | Asset Performance Management | ERP Services and Operations | n/a | 2011 | 2012 |
In 2011, Eversource Energy implemented Hitachi Ventyx FocalPoint Suite as an Asset Performance Management platform to centralize asset investment decisioning. The deployment focused on an Asset Investment Management application used to determine expense on assets and calculate ROI for utility assets.
The Asset Investment Management application was developed using C#, WPF, MVVM and Entity Framework, with persistence on Oracle and SQL Server. Configuration covered asset cost modeling, lifecycle event capture and ROI calculation workflows, and the application consumed updated event information history via ETL into the FocalPoint data store.
Integration architecture included ETL pipelines that synchronized event histories with Hitachi Ventyx FocalPoint Suite to maintain consolidated event records for analytics. A complementary application tracked access and work activity for 451 substations using IVR and a mobile/web front end built with C#, HTML5, jQuery and HighCharts, with WCF and WebMethods used for service orchestration.
Operational coverage spanned asset investment decisioning and field operations, impacting asset management, operations and workforce tracking functions. Governance was led by a technical lead who managed application architecture, ETL data governance and orchestration between desktop WPF clients, web and mobile interfaces and backend services.
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Asset Performance Management | ERP Services and Operations |
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2017 | 2017 |
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Enterprise Asset Management | ERP Services and Operations |
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2012 | 2012 |
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Enterprise Asset Management | ERP Services and Operations |
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2017 | 2018 |
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Field Service Management | ERP Services and Operations |
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2017 | 2017 |
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Field Service Management | ERP Services and Operations |
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2012 | 2012 |
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Utilities ERP | ERP Services and Operations |
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2022 | 2023 |
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Eversource Energy Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Eversource Energy Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2023 | 2024 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Eversource Energy Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2018 | 2018 |
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Eversource Energy eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Shipping Management | eCommerce |
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2022 | 2022 |
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Eversource Energy CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Eversource Energy EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Environmental, Social, and Governance (ESG) | EPM |
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2021 | 2021 |
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EPM | EPM |
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2017 | 2017 |
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EPM | EPM |
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2016 | 2016 |
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Eversource Energy ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Eversource Energy PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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Eversource Energy Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2014 | 2015 |
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Supplier Relationship Management | Procurement |
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2014 | 2014 |
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Eversource Energy TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2017 | 2017 |
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Eversource Energy PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2015 | 2015 |
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Robotic Process Automation | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Eversource Energy IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2003 | 2003 |
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Backup as a Service (BaaS) | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Eversource Energy CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Eversource Energy Hardware
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Routers and Network Switches | Hardware |
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2023 | 2024 |
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Eversource Energy Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Eversource Energy
| First Name | Last Name | Title | Function | Department | Phone | |
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Executive Vice President, Human Resources and Information Technology | VP | HR | |
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Vice President of Talent, Culture, and Organizational Development | VP | HR | |
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Lead HR Business Partner | Manager | HR | |
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Director, HR Operations and Employee Services | Director | HR | |
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Business Services Manager - (Business Analytics, Predictive Modeling, Data Integration) | Manager | IT | |
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Vice President Financial Planning & Analysis | VP | Finance | |
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IT Director PMO, Testing, QA and Architecture | Director | IT | |
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EVP and COO | VP | Finance | |
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Finance Manager | Manager | Finance | |
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Energy Efficiency Account Executive | Manager | Finance | |
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Chief Accounting Officer, VP & Controller | CXO | Finance | |
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President, COO | CXO | Finance | |
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Customer Group Director - Customer Center Operations | Director | Customer Service | |
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Director Of Operations | Director | Finance | |
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Director, System Operations | Director | IT | |
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Director - Accounting & Financial Reporting | Director | Finance | |
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Procurement Managerr | Manager | Procurement | |
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Director of System Operations | Director | IT | |
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Director, Human Resources Consulting | Director | HR | |
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Vice President Supply Chain and Property Management | VP | Supply Chain | |
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Manager, Materials Procurement | Manager | Procurement | |
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IT Director - IT Business Solutions (Corporate Shared Services) | Director | IT | |
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Procurement Manager - Strategy & Performance | Manager | Procurement | |
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Chief Customer Officer and Senior Vice President of Customer Group | CXO | Customer Service | |
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Director, Customer Experience Strategy | Director | Customer Service | |
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Contact Center Manager | Manager | Customer Service | |
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Director, Electric Field Operations | Director | Finance | |
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Field Operations Manager | Manager | Finance | |
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Vice President Electric Field Operations Massachusetts | VP | Operations | |
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Director Electric Field Operations | Director | Finance | |
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Director, Operations Technology | Director | IT | |
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Director of IT and Enterprise Architecture | Director | IT | |
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Manager, Business Intelligence | Manager | IT | |
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Manager - Operations Analytics | Manager | Finance | |
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IT Manager | Manager | IT | |
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Payroll Manager | Manager | HR | |
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Director, Benefits Strategy and HR Shared Services | Director | HR | |
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IT Senior Disaster Recovery & Resiliency Enterprise Architect | Manager | IT | |
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Manager Enterprise Architecture | Manager | IT | |
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Senior Information Technology Program Manager | Manager | IT | |
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Vice President, Asset Management & Process Improvement | VP | Operations | |
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Vice President, Energy Strategy & Policy | VP | Legal | |
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Senior Vice President Of Engineering | VP | R&D | |
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Executive Vice President, Corporate Relations & Sustainability | VP | Finance | |
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Director of Fleet Operations | Director | Supply Chain | |
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IT Director, Modernization | Director | IT | |
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VP, Talent, Culture and DE&I | VP | HR | |
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Talent Acquisition Leader | Manager | HR | |
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EVP and COO | VP | Finance | |
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Director Of Operations | Director | Finance | |
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Chief Information Officer | CXO | IT | |
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Director, Electric Field Operations | Director | Finance | |
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Manager, Customer Billing and Accounting | Manager | Customer Service | |
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Field Service Representative | Manager | Operations | |
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Deputy General Counsel & Chief Compliance Officer | CXO | Finance | |
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Vice President Transmission Policy and Compliance | VP | Legal | |
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Manager, IT Governance, Risk & Compliance (GRC) and Identity Access Management (IAM) | Manager | IT | |
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Deputy General Counsel | CXO | Finance | |
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Utility Director - Advanced Metering Strategy & Implementation | Director | Operations | |
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Manager, Project Management and Construction | Manager | Operations | |
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Manager, Gas Construction | Manager | Operations | |
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Manager Workforce Management | Manager | HR | |
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EVP Human Resources and Information Technology | VP | HR | |
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VP, Human Resources Employee and Labor Relations | VP | HR | |
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Senior Accountant, Payroll | Manager | HR | |
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Team Leader HRIS Operations | Non Manager | HR | |
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IT Manager, Business Process | Manager | IT | |
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Product Owner RPA applications | Manager | IT | |
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Director Operations Technology and Process Improvement | Director | IT | |
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Lead Project Manager | Manager | Operations | |
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Director, Project Management & Construction, Transmission CT | Director | Operations | |
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Portfolio Manager: IT PMO Services | Manager | Operations | |
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Manager - Project Management and Construction | Manager | Operations | |
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Vice President, Major Project Management and Construction, Transmission | VP | Operations | |
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Apps Being Evaluated by Eversource Energy Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Eversource Energy IT executives and key decision makers. This section highlights Eversource Energy's latest recorded technology evaluations, including Social Pinpoint for Customer Engagement on 2025-05-08, Alorica Customer Experience Management for Customer Experience on 2024-07-19, and IBM Maximo for Enterprise Asset Management on 2024-06-11. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Eversource Energy digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-05-08 | Eversource Energy | Evaluated | Social Pinpoint | Social Pinpoint | Customer Engagement | CRM |
| 2024-07-19 | Eversource Energy | Evaluated | Alorica | Alorica Customer Experience Management | Customer Experience | CRM |
| 2024-06-11 | Eversource Energy | Evaluated | IBM | IBM Maximo | Enterprise Asset Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Eversource Energy Technographics
Eversource Energy is a Utilities organization based in United States,
with around 10680 employees and annual revenues of $11.90 billion.
Eversource Energy operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Workday Absence Management and Hitachi Ventyx FocalPoint Suite,
covering areas like ERP Financial, Absence and Leave Management and Asset Performance Management.
Eversource Energy has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and Hitachi Vantara.
Eversource Energy recently adopted applications including
Circadian in 2023, Microsoft Teams in 2023 and Okta Identity Cloud in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Eversource Energy’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Eversource Energy’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Eversource Energy technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.