List of Sociality.io Platform Customers
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Since 2010, our global team of researchers has been studying Sociality.io Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Sociality.io Platform for Social Media Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Sociality.io Platform for Social Media Management include: Eczacibasi, a Turkey based Consumer Packaged Goods organisation with 12000 employees and revenues of $1.50 billion, VMLY&R, a United States based Communications organisation with 7000 employees and revenues of $720.0 million, Mixtiles US, a United States based Consumer Packaged Goods organisation with 25 employees and revenues of $40.0 million and many others.
Contact us if you need a completed and verified list of companies using Sociality.io Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Sociality.io Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Eczacibasi | Consumer Packaged Goods | 12000 | $1.5B | Turkey | Sociality.io | Sociality.io Platform | Social Media Management | 2022 | n/a | In 2022, Eczacıbaşı Group adopted Sociality.io Platform for enterprise social media management and reporting across its brands. The implementation aligned to the Social Media Management category and centralized brand-level social account orchestration, content scheduling, and metric aggregation into a single operational platform. The deployment emphasized the Reporting and Analytics modules within Sociality.io Platform, configured to deliver daily and weekly metric rollups and dashboards. Reporting and Analytics functionality was used to accelerate access to engagement and conversation metrics and to support ongoing social listening workflows for brand and communications teams. Operational coverage targeted Eczacıbaşı Group brand teams and digital communications functions, with governance adjustments to incorporate faster reporting cadences and continuous conversation monitoring as part of wider digital transformation efforts. The reporting changes helped the group access weekly and daily metrics more quickly and improved its ability to monitor customer conversations, enabling more timely oversight of social channel performance and brand sentiment. | |
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Mixtiles US | Consumer Packaged Goods | 25 | $40M | United States | Sociality.io | Sociality.io Platform | Social Media Management | 2024 | n/a | In 2024, Mixtiles US implemented the Sociality.io Platform to centralize Social Media Management for its international customer service team based in the United States. The Sociality.io Platform is the primary Social Media Management application used to manage social media engagement, respond to messages and comments, and run analytics across channels. Configuration emphasized message intake and response workflows and analytics, with functional modules implemented for inbox management, comment moderation, response assignment and escalation, and reporting dashboards to surface conversation volumes and trends. Mixtiles US uses Sociality.io Platform for Social Media Management across customer support and community engagement functions, enabling agent-level and team-level visibility into social interactions. Operational coverage includes the companys customer service and community teams supporting international customers while operating from the United States, handling very high volumes, more than 18,000 unique threads per month. The platform is credited with reducing manual work and shortening onboarding to about one day, which supported scaling volume handling within the small 25 person organization. Governance and process work focused on formalizing triage, escalation and reporting processes, and establishing clear responsibilities for social inbox management to improve consistency. Improved reporting was an explicit outcome noted in the implementation, reinforcing operational scaling and ongoing workflow standardization. | |
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VMLY&R | Communications | 7000 | $720M | United States | Sociality.io | Sociality.io Platform | Social Media Management | 2023 | n/a | In 2023 VMLY&R deployed the Sociality.io Platform to support Social Media Management across its Turkey operations. VMLY&R Turkey uses the Sociality.io Platform to support digital activities for more than 20 brands in Turkey, aligning platform capabilities with centralized campaign and community workflows. The implementation incorporated Sociality.io Platform modules for Analytics, Publish, Engage and Competitor Analysis. The Analytics module was used to consolidate brand performance metrics and reporting, Publish supported scheduled content workflows across multiple brand accounts, Engage provided community management and response orchestration, and Competitor Analysis delivered benchmarking insights against peer activity. Operational coverage focused on VMLY&R Turkey’s digital teams, including social strategists, community managers and reporting leads for over 20 brands. Reporting workflows were standardized and significantly streamlined, creating a single source for campaign performance and competitive insights within the Social Media Management toolset. Within six months after adopting the platform customer engagement rose 2.5x and reporting workflows were significantly streamlined according to the case study. The deployment positioned Sociality.io Platform as the primary Social Media Management solution for VMLY&R Turkey, embedding analytics and publishing capabilities into routine digital operations. |
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