List of SoftExpert CPM Customers
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Since 2010, our global team of researchers has been studying SoftExpert CPM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SoftExpert CPM for EPM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SoftExpert CPM for EPM include: Arca Continental, a Mexico based Consumer Packaged Goods organisation with 62567 employees and revenues of $9.34 billion, Weknow Brazil, a Brazil based Healthcare organisation with 45 employees and revenues of $3.0 million, Cbtm Brazil, a Brazil based Non Profit organisation with 20 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using SoftExpert CPM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SoftExpert CPM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Arca Continental | Consumer Packaged Goods | 62567 | $9.3B | Mexico | SoftExpert Software | SoftExpert CPM | EPM | 2023 | n/a |
In 2023 Arca Continental implemented SoftExpert CPM as part of a broader SoftExpert Suite deployment. The initiative targeted enterprise performance management, using the SoftExpert CPM module within the EPM category to centralize document and process control across production sites.
The deployment configured the Performance component to capture and publish performance indicators and to manage document control and process workflows. Functional capabilities implemented included document management, process control, and performance indicator dashboards, with configuration focused on plant-level reporting and standardized control processes.
Operational scope covered Arca Continental plants across Mexico and other Latin America operations, increasing real-time visibility for quality and operational metrics across those sites. The project connected plant-level process control data to consolidated performance views to support operational decision making.
Governance changes centralized document and process control procedures, standardizing workflows and role based access for document management and KPI ownership. The vendor success case reports a 28% reduction in time spent on Document Management following the deployment, and the use of SoftExpert CPM is explicitly listed on the vendor success page.
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Cbtm Brazil | Non Profit | 20 | $2M | Brazil | SoftExpert Software | SoftExpert CPM | EPM | 2023 | n/a |
In 2023, Cbtm Brazil deployed SoftExpert CPM as its EPM platform to centralize performance management and reporting across the organization. The implementation used the SoftExpert Performance module, identified in the case study as SoftExpert Performance, to establish a single repository for indicators and to automate operational workflows. The deployment emphasized structured indicator governance and real-time visibility for leadership and operational teams.
The SoftExpert CPM implementation centralized more than 300 indicators and automated approximately 100 workflows, configuring KPI scorecards, real-time dashboards, and workflow automation capabilities typical of enterprise performance management. Functional capabilities implemented included indicator management, dashboarding for athlete, financial and HR-related metrics, workflow orchestration for approval and control processes, and audit trail capture for traceability. The narrative describes the SoftExpert Performance module delivering consolidated reporting and automated control points across those functional areas.
Operational coverage extended across sporting and administrative processes in Brazil, impacting athlete management, finance and human resources functions. Governance was centered on a unified indicator catalog and automated workflow controls to strengthen reporting consistency and audit traceability. The implementation narrative focuses on structural consolidation of KPIs, orchestration of routine processes, and improved audit visibility enabled by SoftExpert CPM.
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Weknow Brazil | Healthcare | 45 | $3M | Brazil | SoftExpert Software | SoftExpert CPM | EPM | 2020 | n/a |
In 2020, Weknow Brazil implemented SoftExpert CPM as part of the SoftExpert Suite to introduce KPIs and formal performance measurement across the organization. The deployment of SoftExpert CPM addressed EPM requirements by establishing a single application for planning and continuous performance monitoring.
SoftExpert CPM was configured to deliver KPI definitions, dashboards, scorecards, target management, and periodic performance reporting, instilling routine performance measurement and governance workflows. The implementation emphasized centralization of performance data and automated reporting, aligning operational metrics with executive oversight and management cadence.
The CPM deployment was integrated with prior process automation work in the SoftExpert BPM environment to close the loop between operational processes and performance indicators. Operational coverage included governance and management teams across Weknow Brazil, supporting performance management and compliance activities tied to Brazil LGPD requirements.
Governance and workflow changes standardized how KPIs were tracked and reviewed, reducing ad hoc management activity. The vendor case study reports that use of SoftExpert CPM led to a 75% reduction in governance and management costs, and the CPM usage contributed to strong revenue growth and higher customer satisfaction for Weknow Brazil.
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Buyer Intent: Companies Evaluating SoftExpert CPM
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