List of Softrip Customers
Fort Washington, 19034, PA,
United States
Since 2010, our global team of researchers has been studying Softrip customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Softrip for Agency Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Softrip for Agency Management include: Gate 1, a United States based Professional Services organisation with 200 employees and revenues of $20.0 million, Ayelet Tours, Ltd, a United States based Leisure and Hospitality organisation with 30 employees and revenues of $3.0 million, Yankee Leisure Holdings, a United States based Professional Services organisation with 14 employees and revenues of $2.0 million, Murphy Tours, a United States based Communications organisation with 10 employees and revenues of $1.0 million, Vacation Express, a United States based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Softrip, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Softrip customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ayelet Tours, Ltd | Leisure and Hospitality | 30 | $3M | United States | Softrip | Softrip | Agency Management | 2008 | n/a |
In 2008, Ayelet Tours, Ltd implemented Softrip as its Agency Management application. The deployment targeted core travel agency operations across the 30-person firm, centralizing reservations, itinerary assembly, supplier booking workflows, and customer record management within Softrip.
Operational rollout included formalized training, incoming employees received instruction on company policy and new hires were trained in Softrip programming and data entry to enforce consistent booking and data governance. Configuration focused on reservation workflow templates, itinerary and voucher generation, customer profile fields, and reporting views aligned to Agency Management functional workflows, while governance emphasized training-driven process controls and standardized data entry across sales, reservations, and operations teams.
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Gate 1 | Professional Services | 200 | $20M | United States | Softrip | Softrip | Agency Management | 2021 | n/a |
In 2021 Gate 1 implemented Softrip as its Agency Management application on its public website to support online booking and retail travel operations. Softrip is used to power website booking flows and customer-facing reservation entry, delivering core Agency Management functionality for itinerary construction, passenger data capture, and document generation. Gate 1 Softrip Agency Management is positioned to handle both consumer-facing e-commerce and internal reservation processing within the companys travel operations.
Configuration work emphasized catalog and product merchandising, booking engine rules, and reservation lifecycle management consistent with Agency Management capabilities. Operational coverage focuses on web-based sales and travel operations staff, with governance controls implemented for fare and booking rule configuration and for managing website booking workflows and agent-facing interfaces.
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Murphy Tours | Communications | 10 | $1M | United States | Softrip | Softrip | Agency Management | 2021 | n/a |
In 2021, Murphy Tours implemented Softrip on its website, adopting the Softrip Agency Management application to centralize online booking and front office reservation workflows. The deployment supports Murphy Tours as a small United States communications firm with approximately 10 employees, and targets customer facing booking, sales and itinerary publishing functions.
Softrip was configured to provide core Agency Management capabilities including reservation and booking management, itinerary generation, and customer record handling consistent with agency workflows. Configuration prioritized web booking widgets and content syndication to present tour products on the corporate site, and included role based access controls for reservation agents and administrators to manage catalog and pricing.
The deployment used Softrip as a cloud delivered application to surface real time availability on the Murphy Tours website and to orchestrate booking flows into the site checkout experience. Operational scope covers reservations, sales and customer service, with governance centered on centralized booking workflows, standard operating procedures for confirmations and administrative controls for content and pricing updates.
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Softrip | Retail | 10 | $1M | United States | Softrip | Softrip | Agency Management | 2021 | n/a |
In 2021, Softrip deployed Softrip as an embedded Agency Management application on its public website. The deployment positions the Softrip application as the primary customer facing booking and agency operations surface for the small United States retail company.
Configuration emphasizes core Agency Management capabilities, including customer booking and reservation workflows, client profile management, itinerary and product catalog configuration, and online storefront presentation consistent with the category. Automation is focused on web driven booking flows and confirmation communications managed through the application.
Integration is limited to site embedding, with Softrip serving live booking and customer interaction endpoints on the company website. Operational coverage prioritizes customer service and sales workflows, where the system captures bookings, maintains client records, and publishes offers directly to the site.
Governance and operational ownership are concentrated within Softrip's internal team, reflecting a compact rollout model appropriate for a 10 employee retailer, with ongoing configuration and administrative control performed via the application interface.
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Vacation Express | Professional Services | 10 | $1M | United States | Softrip | Softrip | Agency Management | 2021 | n/a |
In 2021 Vacation Express implemented Softrip Agency Management on its public website, deploying Softrip as the primary application to handle online booking and agency reservation workflows. The implementation positions Softrip Agency Management as the company core booking and reservation system, supporting customer profiles, itinerary capture, and reservation lifecycle management for the small professional services travel operation.
Softrip is integrated directly into the Vacation Express website to enable web booking flows and to funnel online reservations into a single agency management application. Configuration work emphasized standard Agency Management capabilities including inventory and supplier rate handling, commission tracking, reservation processing, and reporting to support sales, reservations, and customer service functions. Operational governance was organized around internal operations leadership responsible for user access, rate configuration, and standardizing booking and ticketing procedures within Softrip to align web transactions with back-office reservation workflows.
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Professional Services | 14 | $2M | United States | Softrip | Softrip | Agency Management | 2021 | n/a |
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Buyer Intent: Companies Evaluating Softrip
- Gradient Systematics, a United States based Professional Services organization with 10 Employees
- Tour Amigo, a Australia based Professional Services company with 3 Employees
- Collette, a United States based Professional Services organization with 600 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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