List of Spidergap Customers
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Since 2010, our global team of researchers has been studying Spidergap customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Spidergap for Employee Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Spidergap for Employee Experience include: Shopify, a Canada based Retail organisation with 8100 employees and revenues of $8.88 billion, New Look United Kingdom, a United Kingdom based Retail organisation with 8000 employees and revenues of $929.0 million, Marin Clean Energy, a United States based Utilities organisation with 75 employees and revenues of $7.0 million and many others.
Contact us if you need a completed and verified list of companies using Spidergap, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Spidergap customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Marin Clean Energy | Utilities | 75 | $7M | United States | Spidergap | Spidergap | Employee Experience | 2021 | n/a | In 2021, Marin Clean Energy implemented Spidergap to run 360° feedback for employee and leadership development across its US operations, managed and sponsored by HR. The deployment was scoped to the Employee Experience category and focused on structured multi-rater assessment workflows to support leadership capability assessment and individual development planning. Marin Clean Energy used the Spidergap 360° Feedback HR module to collect confidential multi-source evaluations and deliver consolidated feedback reports to participants. Configuration work centered on competency-aligned questionnaires and feedback cycles typical of Employee Experience platforms, and customer references specifically cite ease of use and strong vendor support for setup and ongoing administration. Operational governance was retained within HR, which managed participant selection, cadence, and communication for leadership and employee development programs in the United States. The implementation narrative emphasizes Spidergap as the application delivering 360° feedback capability, with HR-led processes driving adoption and vendor support cited as a key operational enabler. | |
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New Look United Kingdom | Retail | 8000 | $929M | United Kingdom | Spidergap | Spidergap | Employee Experience | 2020 | n/a | In 2020, New Look United Kingdom deployed Spidergap to support HR and learning and development workflows. New Look implemented Spidergap as an Employee Experience application to run 360 degree feedback for leadership and manager development across the UK retail organisation. The engagement leveraged Spidergap's 360 degree Feedback HR and L&D module to produce structured multi-rater assessments and actionable reports that clarified development priorities. Configuration work focused on designing role-aligned questionnaires, defining rater cohorts, automating report generation, and surfacing prioritized development areas for managers and leaders. Corporate HR and L&D used the Spidergap reports to inform individual development plans and coaching conversations, establishing a repeatable feedback cadence and governance for report distribution across the UK organisation. The implementation emphasized report-driven development workflows and centralized feedback orchestration within New Look United Kingdom, with Spidergap serving as the Employee Experience platform for leadership and manager development. | |
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Shopify | Retail | 8100 | $8.9B | Canada | Spidergap | Spidergap | Employee Experience | 2019 | n/a | In 2019, Shopify implemented Spidergap as an Employee Experience application to support leadership development and people processes. A Shopify staff member, Jerie Shaw, is quoted by Spidergap describing Spidergap as a 360° feedback solution selected for usability and impact. Deployment focused on Spidergap's 360° Feedback (HR) module, configured for multi-rater assessments, anonymized feedback collection, automated report generation, and role based distribution of results to inform leadership coaching and development planning. The implementation emphasizes assessment configuration, participant management, and scheduled feedback cycles typical of Employee Experience platforms. Operational responsibility centered on HR and leadership cohorts, embedding Spidergap into existing people processes and leadership development programs. Integrations with other systems were not specified in the source documentation. Governance was implemented through HR administered assessment scheduling, configuration controls, and report distribution workflows to standardize feedback cycles. Shopify's quoted testimonial highlights usability and perceived impact as primary selection criteria for Spidergap, underscoring its role in supporting leadership development and people process workflows. |
Buyer Intent: Companies Evaluating Spidergap
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