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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of Startquestion Survey Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Medicover Poland Healthcare 4000 $1.6B Poland Startquestion Startquestion Survey Survey and Questionnaire 2022 n/a In 2022, Medicover Poland implemented Startquestion Survey to centralize customer and patient feedback across its Polish operations. Startquestion Survey in the Survey and Questionnaire category was used to consolidate patient feedback and market research workflows, aligning survey programs with clinical and service improvement priorities. The implementation included transferring existing studies to Startquestion and configuring survey management capabilities for patient feedback collection, market research questionnaires, distribution channels, and reporting dashboards. Functional setup emphasized standardized survey templates, response routing, and analytics to support prioritization of service improvements and structured patient research. Operational coverage focused on Medicover Poland’s patient experience and customer feedback programs across its Polish sites, centralizing data for CX teams and patient research staff. Governance established central ownership of survey programs and standardized processes for study deployment and response review, and the vendor testimonial indicates Medicover now uses Startquestion Survey for ongoing patient feedback and market research.
OBI Poland Retail 4800 $980M Poland Startquestion Startquestion Survey Survey and Questionnaire 2023 n/a In 2023, OBI Poland implemented Startquestion Survey to support HR recruitment and candidate-experience feedback collection. Startquestion Survey, classified as Survey and Questionnaire, was configured to collect structured feedback on interviews, onboarding, and internal hiring processes, using recruitment survey templates and response aggregation to formalize candidate experience workflows. Operational scope centered on recruitment teams and hiring managers within OBI Poland, with HR ownership for survey design and response handling to standardize recruiter-manager collaboration. Vendor materials quote an OBI recruitment specialist saying Startquestion improved the organisation's ability to gather employee and candidate feedback and streamlined recruiter-manager collaboration, indicating adoption focused on recruiter issued post-interview surveys, onboarding feedback collection, and consolidated reporting for hiring review workflows.
Santander Bank Polska Banking and Financial Services 11309 $2.3B Poland Startquestion Startquestion Survey Survey and Questionnaire 2021 n/a In 2021, Santander Bank Polska deployed Startquestion Survey to centralize customer experience and UX research across its Poland operations. Startquestion Survey is provisioned within the Survey and Questionnaire category to run NPS, CSAT, and Customer Effort Score programs that measure customer satisfaction and process ease. The implementation configures survey templates, conditional logic, and distribution workflows for NPS, CSAT, and Customer Effort Score, supporting structured feedback collection and open text capture for qualitative insights. Reporting and CX analytics capabilities were set up to aggregate responses, segment by product and channel, and produce standardized dashboards for operational teams. Startquestion Survey integrates with Santander transaction systems to correlate survey responses with transaction events and customer journeys, enabling event triggered surveys and contextual feedback capture. The platform is used by multiple departments including customer service, product management, and UX research across Poland operations to inform process analysis and customer experience measurement. Governance was organized to centralize questionnaire management and data governance, with controlled publishing and standardized question sets to ensure consistent measurement across units. Workflows route collected feedback into CX analytics and reporting streams to support ongoing measurement programs and operational decision making.
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