List of SurveyLab Customers
Warszawa, 02-797,
Poland
Since 2010, our global team of researchers has been studying SurveyLab customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SurveyLab for Survey and Questionnaire from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SurveyLab for Survey and Questionnaire include: British American Tobacco, a United Kingdom based Manufacturing organisation with 48989 employees and revenues of $34.80 billion, PAYBACK Poland, a Poland based Retail organisation with 130 employees and revenues of $36.0 million, District of Lezajsk Poland, a Poland based Government organisation with 120 employees and revenues of $25.0 million and many others.
Contact us if you need a completed and verified list of companies using SurveyLab, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SurveyLab customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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British American Tobacco | Manufacturing | 48989 | $34.8B | United Kingdom | SurveyLab | SurveyLab | Survey and Questionnaire | 2015 | n/a | In 2015 British American Tobacco Poland deployed SurveyLab to run mobile annual employee reviews and HR assessments across Poland. British American Tobacco implemented SurveyLab as a Survey and Questionnaire application to support Human Resources assessment workflows, targeting mobile delivery of employee self-assessments and manager reviews across regional HR teams. Implementation leveraged SurveyLab's questionnaire authoring and mobile delivery capabilities, enabling configuration of assessment templates, scoring rules, and automated survey scheduling. The customer example documents a rapid trial and activation of full functionality within days, showing the deployment moved from trial to operational use quickly, and reporting and export capabilities were used to aggregate assessment results for HR review. Rollout was overseen by HR and operated across Poland, executed through fast pilot to production cycles rather than prolonged integration projects. The implementation follows common Survey and Questionnaire patterns, with cloud enabled, mobile first delivery and centralized template governance, and HR ownership of templates, scoring rules and reporting cadence. | |
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District of Lezajsk Poland | Government | 120 | $25M | Poland | SurveyLab | SurveyLab | Survey and Questionnaire | 2015 | n/a | In 2015, the District of Lezajsk Poland deployed SurveyLab to run resident satisfaction surveys and project related questionnaires supporting an EU funding project. SurveyLab, a Survey and Questionnaire application, was used to design questionnaires and collect structured responses needed to validate project indicators required by the funding authority. The deployment focused on municipal public administration and community research workflows, with SurveyLab handling survey creation, branching logic, distribution management, response collection and standardized reporting for indicator demonstration. Operational ownership sat with the municipality teams responsible for community engagement and project reporting, who used SurveyLab outputs to compile documentation for the EU funding application. The District of Lezajsk Poland reached the intended indicators and secured EU funding after using SurveyLab, according to the 2015 case report. | |
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PAYBACK Poland | Retail | 130 | $36M | Poland | SurveyLab | SurveyLab | Survey and Questionnaire | 2012 | n/a | In 2012, PAYBACK Poland implemented SurveyLab to run customer and loyalty-program surveys for customer insights and satisfaction. SurveyLab, a Survey and Questionnaire application, was used by PAYBACK Poland to capture structured feedback for CRM and Customer Experience use cases across the Polish loyalty program. The deployment emphasized survey creation, questionnaire logic, response collection, and reporting workflows to support loyalty analytics. Functional use cases included customer satisfaction measurement and loyalty-program feedback gathering, with SurveyLab delivering the core survey design and data capture capabilities used by the Customer Insights team. Governance and operational oversight were led by the Customer Insights Manager, who in SurveyLab's 2012 write-up reported the solution "completely met our requirements," indicating successful data collection to inform loyalty analytics. The implementation scope was centered on PAYBACK Poland's loyalty program and CRM-related customer experience functions. |
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