List of Tally CORE Billing Customers
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Since 2010, our global team of researchers has been studying Tally CORE Billing customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Tally CORE Billing for Utilities Customer Care and Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Tally CORE Billing for Utilities Customer Care and Billing include: Nama Group Oman, a Oman based Utilities organisation with 5355 employees and revenues of $610.0 million, Alinta Asset Management Australia, a Australia based Utilities organisation with 30 employees and revenues of $20.0 million, State Electricity Commission Victoria, a Australia based Utilities organisation with 125 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Tally CORE Billing, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Tally CORE Billing customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alinta Asset Management Australia | Utilities | 30 | $20M | Australia | Tally Solutions | Tally CORE Billing | Utilities Customer Care and Billing | 2024 | n/a |
In 2024, Alinta Asset Management Australia continued as a customer of Tally CORE Billing for Utilities Customer Care and Billing after selling its mass market CORE retail billing platform to Tally Group. The engagement positions Tally CORE Billing as the core platform for mass market retail energy billing and customer-facing billing services across Alinta’s Australian retail operations.
Tally CORE Billing is implemented to support mass market billing workflows, automated invoice generation, customer account billing services, bill presentment and notifications, and standard billing cycle automation consistent with Utilities Customer Care and Billing functional expectations. Configuration emphasis aligns with automated billing runs, customer-facing billing communications, and reconciliation workflows typical of retail energy billing platforms.
Operational coverage centers on Alinta’s Australian retail energy business and impacts customer service, billing and finance functions that handle customer accounts, invoicing and payments. The deployment supports customer care and billing use cases across these departments, with Tally CORE Billing serving as the authoritative billing and account management system for mass market customers.
The transaction transferred platform ownership to Tally Group while Alinta remains a contracted customer of the CORE/Tally billing technology, establishing a vendor-managed billing arrangement for ongoing platform stewardship and support. No specific rollout timeline, integration partners, or quantified outcomes were provided in the source material.
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Nama Group Oman | Utilities | 5355 | $610M | Oman | Tally Solutions | Tally CORE Billing | Utilities Customer Care and Billing | 2012 | n/a |
In 2012, Nama Group Oman appointed Tally Solutions to implement Tally CORE Billing in the Utilities Customer Care and Billing category. The multi-year engagement worked alongside local system integrator SSL to migrate five subsidiary utilities onto a consolidated billing, CRM, metering and financial platform, with full migration completed in 2015 to improve billing accuracy and collections.
The implementation of Tally CORE Billing was phased and centered on core modules for customer relationship management, billing and invoicing, meter data management, and financial posting. Configuration work included CRM and data migration of customer records and meter reads, deployment of mobile self service for field and customer interactions, and CRT and TOU tariff support to handle time of use billing rules.
Integrations were executed as part of the consolidation, connecting meter data flows and financial posting processes into the Tally CORE Billing environment to enable end to end billing and collections workflows. Operational scope covered five subsidiary utilities across the region, bringing together customer service, field operations, and finance teams under a unified platform.
Governance and rollout followed a staged migration approach with the local SI SSL coordinating cutover activities, data cleansing and staged user onboarding. The program explicitly targeted improved billing accuracy, stronger collections processes and enhanced customer engagement through CRM and mobile self service, with the final migration milestone recorded in 2015.
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State Electricity Commission Victoria | Utilities | 125 | $1M | Australia | Tally Solutions | Tally CORE Billing | Utilities Customer Care and Billing | 2024 | n/a |
In 2024 State Electricity Commission Victoria selected Tally Solutions to deliver Tally CORE Billing as a cloud native digital retail platform for Commercial & Industrial customer billing, customer self service and tariff management across more than 4,000 government sites. Tally CORE Billing is positioned in the Utilities Customer Care and Billing category to centralize billing, CRM and tariff optimisation capabilities for the organisation.
The implementation deployed modular billing, CRM and tariff optimisation modules, including a configurable tariff engine and automated billing cycle orchestration to support commercial billing workflows. It embeds behavioural demand response functionality and customer self service portals to support program enrollment and customer interactions.
The deployment was delivered as a cloud native retail platform and went live in 2025, operating across more than 4,000 government sites in Victoria for Commercial & Industrial customers. Operational coverage includes retail billing, customer service, and tariff management functions, with responsibility assigned to retail billing and customer service teams and tariff governance stakeholders.
Governance and process changes focused on centralized tariff management and customer self service workflows to enable tariff optimisation and behavioural demand response across sites. The program delivers tariff optimisation, behavioural demand response and reduced cost to serve outcomes as described in the vendor announcement.
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