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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of Talygen CRM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
USIC Professional Services 12000 $3.0B United States Talygen Talygen CRM CRM 2023 n/a In 2023 USIC implemented Talygen CRM to unify billing and customer record processing across multiple state operations in the United States. The deployment centralized billing and CRM workflows and consolidated fragmented customer databases to create a single operational instance of Talygen CRM for the company, addressing inconsistent data sources across state operations. The implementation leveraged Talygen CRM capabilities across billing, CRM, and ticketing modules within the integrated platform, with workstreams focused on data migration, system configuration, and process orchestration to support end to end billing and customer service workflows. Configuration efforts emphasized standardizing billing logic, customer account structures, and ticket routing to align finance and field operations with a common operational model. Rollout included phased data migration, staff training, and governance changes to stabilize operations and enforce new process ownership across billing, finance, and customer service teams. Operational coverage remained within US state operations, and reported outcomes included a reduction in billing and customer record processing time from 10–12 hours to 2–3 hours following stabilization of the Talygen CRM environment.
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