List of TCS Customer Intelligence and Insights Customers
Mumbai, 400 001,
India
Since 2010, our global team of researchers has been studying TCS Customer Intelligence and Insights customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TCS Customer Intelligence and Insights for Customer Analytics, Customer Data Platform from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TCS Customer Intelligence and Insights for Customer Analytics, Customer Data Platform include: Five-Star Bank, a United States based Banking and Financial Services organisation with 600 employees and revenues of $62.0 million, Scotwest Credit Union UK, a United Kingdom based Banking and Financial Services organisation with 40 employees and revenues of $8.0 million and many others.
Contact us if you need a completed and verified list of companies using TCS Customer Intelligence and Insights, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The TCS Customer Intelligence and Insights customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Five-Star Bank | Banking and Financial Services | 600 | $62M | United States | Tata Consultancy Services | TCS Customer Intelligence and Insights | Customer Analytics,Customer Data Platform | 2022 | n/a | In 2022, Five-Star Bank implemented TCS Customer Intelligence and Insights, a Customer Analytics,Customer Data Platform solution. The deployment in the United States focused on banking credit risk and loan monitoring as well as CRM processes to enable relationship managers with unified 360 degree customer profiles and timely risk signals. TCS Customer Intelligence and Insights delivered AI and machine learning driven customer analytics and lending risk insights, including sentiment and churn scoring and predictive early warnings on loans likely to default. Functional capabilities implemented included unified customer profiling, risk scoring, customer segmentation, and analytics-driven alerts to support hyper personalized omnichannel engagement by relationship managers. The implementation centralized customer data and instrumented analytics within loan monitoring and CRM workflows, aligning Customer Analytics,Customer Data Platform functions with front office lending and risk teams. Integrations were executed at the process level into credit risk and CRM operations to surface profile views, scores, and early warning alerts for relationship managers and credit officers. Tata Consultancy Services was named as the vendor and implementer for the TCS Customer Intelligence and Insights rollout, with governance extending to credit risk, loan monitoring, and relationship management teams. The program emphasized process change to incorporate predictive early warnings into lending workflows and to enable hyper personalized engagement, supporting improved loan monitoring and risk mitigation as described in the announcement. | |
 |
Scotwest Credit Union UK | Banking and Financial Services | 40 | $8M | United Kingdom | Tata Consultancy Services | TCS Customer Intelligence and Insights | Customer Analytics,Customer Data Platform | 2023 | n/a | In 2023, Scotwest Credit Union UK implemented TCS Customer Intelligence and Insights as a Customer Analytics,Customer Data Platform to support credit-risk and customer retention workflows. The engagement focused on using predictive probability to default and early payoff models, delivering holistic cash flow views and contextual product recommendations to improve retention and loan portfolio management. TCS Customer Intelligence and Insights was configured to provide predictive model capabilities and customer analytics modules, including probability to default scoring, early payoff propensity modelling, cash flow profiling and a contextual recommendation layer. These capabilities were organized to enable segmentation, propensity scoring and personalized engagement workflows that support pre-emptive outreach and member retention programs. Architecturally the solution was provisioned as an analytics and customer data platform layer integrated with TCS BaNCS Cloud for Banking, enabling model outputs and recommendations to be surfaced directly into operational banking processes. Operational coverage targeted lending, credit risk and member services functions, with analytics feeding decision workflows for loan origination, account monitoring and retention communications. Governance and process work centered on embedding CI&I predictive outputs into credit decisioning and retention processes and configuring data feeds to maintain up to date cash flow and customer profiles. The implementation was explicitly aimed at pre-empting defaults and personalizing member engagement to improve retention and loan portfolio management. |
Buyer Intent: Companies Evaluating TCS Customer Intelligence and Insights
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||