List of Tecalis RPA Customers
A Coruna, 15895,
Spain
Since 2010, our global team of researchers has been studying Tecalis RPA customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Tecalis RPA for Robotic Process Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Tecalis RPA for Robotic Process Automation include: Telefonica, a Spain based Communications organisation with 100870 employees and revenues of $42.96 billion, Vodafone Spain, a Spain based Communications organisation with 3770 employees and revenues of $4.41 billion, Ibercaja, a Spain based Banking and Financial Services organisation with 6000 employees and revenues of $1.50 billion and many others.
Contact us if you need a completed and verified list of companies using Tecalis RPA, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Tecalis RPA customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ibercaja | Banking and Financial Services | 6000 | $1.5B | Spain | Tecalis | Tecalis RPA | Robotic Process Automation | 2023 | n/a |
In 2023, Ibercaja deployed Tecalis RPA to automate instant onboarding, KYC and e-signing as part of the Ibercaja–Pensumo initiative. Tecalis RPA served as the Robotic Process Automation layer to orchestrate end-to-end automation across onboarding and fintech workflows, and the implementation targeted production processes in Spain within Ibercaja’s retail onboarding function.
The implementation combined RPA bots with API integrations to execute identity verification, automated data capture, e-signature invocation and backend record creation, creating an orchestration layer that routes work between automated services and human exception handling. Functional capabilities implemented include instant onboarding, KYC orchestration, e-signing coordination and automated exception routing consistent with Robotic Process Automation patterns for front-office to back-office handoffs.
Governance centered on centralized bot orchestration and process redesign to support the instant onboarding flow, with operational ownership aligned to onboarding and fraud prevention teams. Tecalis RPA enabled sub-120s full registrations and the case study explicitly reports conversion improvement and fraud-reduction KPIs tied to the automated onboarding and e-signing workflows.
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Telefonica | Communications | 100870 | $43.0B | Spain | Tecalis | Tecalis RPA | Robotic Process Automation | 2021 | n/a |
In 2021, Telefonica implemented Tecalis RPA as part of a Tecalis Customer Hub deployment in Spain, using Tecalis RPA to provide Robotic Process Automation across its CRM and omnichannel sales operations. The deployment centralized omnichannel sales capabilities and integrated RPA-driven automation into customer facing and back-office workflows to support faster time-to-market for new offerings.
The implementation included Tecalis Customer Hub modules for omnichannel sales orchestration and explicit Tecalis RPA modules for integration automation, with RPA bots automating repetitive non-sales handling tasks. Tecalis RPA was used to automate integrations and handoffs across point-of-sale sites, call-centers, and self-activation flows, aligning bot workflows with CRM and sales process logic.
Architecturally the solution positioned the Tecalis Customer Hub as a central orchestration layer, with Tecalis RPA executing automated integrations where direct channel-to-backend connectivity was required. The integration scope covered POS systems, call-center transaction flows, and self-activation processes, enabling consistent data synchronization and automated transaction handling across channels.
Operational governance focused on standardizing omnichannel sales workflows and embedding RPA-driven process automation into CRM and sales operations across Spain. The case study reports measurable time-to-market improvements and a reduction in non-sales handling time of approximately 80 percent, demonstrating the role of Tecalis RPA in streamlining operational handling for Telefonica.
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Vodafone Spain | Communications | 3770 | $4.4B | Spain | Tecalis | Tecalis RPA | Robotic Process Automation | 2021 | n/a |
In 2021 Vodafone Spain implemented Tecalis RPA within a Customer Hub branded Vodafone WAS to manage alternative and wholesale channels. The deployment incorporated Robotic Process Automation capabilities as an embedded automation layer inside the Vodafone WAS customer hub.
Tecalis delivered automation and AI RPA functionality to enable automated sales flows, product self-activation and channel management, explicitly linking the Tecalis RPA application to commercial operations workflows. Functional configuration emphasized orchestration of customer-facing processes, automated activation sequences and channel management logic realized through RPA bots and AI-driven decision points.
Operational scope covered alternative and wholesale channels across Vodafone Spain, shifting channel opening and order activation responsibilities toward automated workflows. Governance focused on embedding Tecalis RPA within the Vodafone WAS hub to operationalize automated sales and channel management processes and to standardize commercial operations across the affected channels.
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