List of TechDispatch Customers
Newark, 94560, CA,
United States
Since 2010, our global team of researchers has been studying TechDispatch customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TechDispatch for Computer Aided Dispatch from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TechDispatch for Computer Aided Dispatch include: Thompson Electric, a United States based Construction and Real Estate organisation with 15 employees and revenues of $3.0 million, Thompson Electric Company, a United States based Construction and Real Estate organisation with 30 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using TechDispatch, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The TechDispatch customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Thompson Electric | Construction and Real Estate | 15 | $3M | United States | Kutirmobility | TechDispatch | Computer Aided Dispatch | 2013 | n/a |
In 2013 Thompson Electric implemented Kutirmobility's TechDispatch, a Computer Aided Dispatch application to digitize field-service operations for large-scale AC installation and service projects in the U.S. Midwest. The implementation focused on operationalizing dispatch, mobile work-order management, route planning, and asset tracking to support field crews and central operations.
TechDispatch was configured to deliver real-time field-service dispatch and work-order management, route optimization, and barcode-based asset tracking capabilities. Mobile workflows enabled barcode scanning for asset verification, digital work-order updates from technicians, and automated route sequencing to align crews with scheduled jobs. These modules reflect core Computer Aided Dispatch functionality such as dispatch queueing, status telemetry, and asset reconciliation.
The rollout went live in March 2014 and covered field crews and administrative back-office functions across the U.S. Midwest. Implementation centralized field reporting and work-order reconciliation, and produced explicit operational outcomes reported by the customer, including roughly a 30% reduction in project time, a drop in missing field-call records from about 600 to about 35 per year, and a 50% reduction in administrative overhead.
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Thompson Electric Company | Construction and Real Estate | 30 | $3M | United States | Kutirmobility | TechDispatch | Computer Aided Dispatch | 2015 | n/a |
In 2015 Thompson Electric Company deployed TechDispatch, a Computer Aided Dispatch application, to modernize field-service and dispatch operations across its Nebraska, Iowa and South Dakota operations. The initiative targeted core field workflows, concentrating on work order management, route optimization and barcode-based asset tracking to align scheduling, execution and asset reconciliation.
The Kutirmobility-built TechDispatch implementation emphasized mobile-enabled dispatch workflows and barcode scanning for on-site technicians, tying field captures directly to work orders and planned routes. Functional modules implemented included work order management, route optimization and barcode-based asset tracking, reflecting Computer Aided Dispatch capabilities for scheduling, routing and field asset tracking. The solution went live in 2015 and was rolled out across the companys tri-state operational footprint.
The implementation produced explicit operational outcomes, with project cycle time shortened from approximately 12 months to approximately 8 months, lost-call incidents falling from about 600 to about 35 per year, and administrative overhead reduced by roughly 50 percent. These results impacted field service delivery, dispatch coordination and back office administrative processing, supporting faster project turnaround and reduced call handling burdens.
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