List of Telavox Flow Customers
Since 2010, our global team of researchers has been studying Telavox Flow customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Telavox Flow for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Telavox Flow for Collaboration include: Jg Anderssons Soner, a Sweden based Manufacturing organisation with 50 employees and revenues of $58.0 million, Kylma, a Sweden based Distribution organisation with 50 employees and revenues of $50.0 million, Logitall, a Sweden based Professional Services organisation with 354 employees and revenues of $45.0 million, ACG Gruppen, a Sweden based Manufacturing organisation with 300 employees and revenues of $45.0 million, Medivida, a Finland based Healthcare organisation with 12 employees and revenues of $41.0 million and many others.
Contact us if you need a completed and verified list of companies using Telavox Flow, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Telavox Flow customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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12 & 12 Behandlingshem | Healthcare | 10 | $1M | Sweden | Telavox | Telavox Flow | Collaboration | 2022 | n/a | In 2022, 12 & 12 Behandlingshem implemented Telavox Flow on its website to provide web based client contact and staff communications. Telavox Flow is used as a Collaboration layer embedded on the public site at https://www.svano1212.se/, enabling webphone and messaging entry points for incoming client contacts. Configuration focused on standard Collaboration capabilities such as browser based voice, presence, routing of inbound contacts, and voicemail, aligned to small organization operational patterns for a 10 person healthcare provider. Operational scope centers on front desk and intake workflows and internal staff communications, with system administration handled by in house staff and rollout limited to the website touchpoint. | |
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ACG Gruppen | Manufacturing | 300 | $45M | Sweden | Telavox | Telavox Flow | Collaboration | 2023 | n/a | In 2023, ACG Gruppen implemented Telavox Flow on its website. Telavox Flow was provisioned as a Collaboration application to centralize web-based customer communications and to route inbound interactions to internal teams supporting sales and service functions. The deployment embedded Telavox Flow into the public site to provide a web-embedded communications layer, using flow orchestration to define interaction paths between automated channels and live agents. Configuration aligned with Collaboration platform capabilities, including web chat and web-based call handling, presence signaling, and call routing rules to map incoming contacts to appropriate agent queues. The implementation used Telavox Flow to codify customer facing workflows and to manage session handoffs and availability across agent endpoints. Operational ownership was organized between ACG Gruppen IT and customer service, with governance focused on flow configuration, agent routing rules, and availability controls to regulate escalation and inbound handling. The deployment scope was the website channel, instrumenting the public storefront and contact pages to serve customer engagement and support business functions. Telavox Flow, as implemented by ACG Gruppen, ties the company web channel to Collaboration capabilities used by sales and support teams. | |
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Aditso | Professional Services | 10 | $1M | Sweden | Telavox | Telavox Flow | Collaboration | 2020 | n/a | In 2020, Aditso deployed Telavox Flow on its website. Telavox Flow serves as a Collaboration layer to capture and route inbound customer contact directly from the corporate site, providing a front office communications channel for a professional services firm with about 10 employees. Configuration centers on web based calling and messaging entry points, contact routing into role based queues, presence management and lightweight IVR style routing, reflecting common Collaboration category capabilities. Telavox Flow is surfaced on the website through Flow’s web integration, unifying customer facing interactions for sales and client service into a single communications workflow. Operational coverage is focused on client facing staff and sales personnel, with governance implemented through shared routing rules and queue ownership to keep administration proportional to a small organization. | |
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Professional Services | 25 | $3M | Sweden | Telavox | Telavox Flow | Collaboration | 2020 | n/a |
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Professional Services | 10 | $1M | Sweden | Telavox | Telavox Flow | Collaboration | 2022 | n/a |
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Retail | 42 | $5M | Sweden | Telavox | Telavox Flow | Collaboration | 2022 | n/a |
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Distribution | 10 | $1M | Sweden | Telavox | Telavox Flow | Collaboration | 2022 | n/a |
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Professional Services | 10 | $1M | Sweden | Telavox | Telavox Flow | Collaboration | 2022 | n/a |
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Manufacturing | 10 | $1M | Sweden | Telavox | Telavox Flow | Collaboration | 2022 | n/a |
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Healthcare | 100 | $10M | Sweden | Telavox | Telavox Flow | Collaboration | 2022 | n/a |
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Buyer Intent: Companies Evaluating Telavox Flow
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