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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of TexCom First Responder Communication Tools Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Axis Bank Banking and Financial Services 104453 $9.9B India TexCom TexCom First Responder Communication Tools Collaboration 2016 n/a In 2016, Axis Bank deployed TexCom First Responder Communication Tools within its security operations to integrate video event telemetry with first-responder workflows, using the Collaboration application to centralize incident communications. The deployment connected Standalone NVR M95 devices to TexCom to ensure the bank's Quick Respond Team could react to emergencies in real time, with the year 2016 associated directly with the implementation timeline. The implementation leverages the M95 support for Modbus Slaves to collect real-time status data from video channels, capturing conditions such as video loss, motion detection, and active DI points. TexCom First Responder Communication Tools ingest those event streams and provide an event-driven communication layer, while the Standalone NVR M95 units expose SDK and API surfaces to enable custom integrations and extensions by the bank's security engineering teams. Integrations are centered on the bank's NVR fleet and TexCom, creating a pathway from device-level alarms to centralized incident notification, and supporting the Quick Respond Team and security operations in their operational scope. Configuration focused on mapping NVR event types to TexCom alerting rules and notification templates, enabling automated escalation and structured incident handoffs. Governance was addressed through formalizing video-triggered notification workflows and embedding the TexCom application into existing incident response procedures, with SDK and API capabilities retained for ongoing tuning and bespoke application development by internal teams.
Comstock Township United States Government 40 $5M United States TexCom TexCom First Responder Communication Tools Collaboration 2010 n/a In 2010, Comstock Township implemented TexCom First Responder Communication Tools as a Collaboration application to streamline internal communications for its Fire Department in Michigan. The deployment centralized alerting and group notices to department members and regional teams, reducing reliance on phone trees and paper notices while accelerating coordination during incidents. Implementation scope targeted internal communications, incident notification workflows, and document distribution across the township fire department and adjacent mutual aid partners. Configuration emphasized alerting and document acknowledgement capabilities that are cited in the vendor testimonial, enabling broadcast notices, push notifications, and recorded acknowledgements to confirm receipt and compliance. TexCom First Responder Communication Tools was configured to support role based targeting of messages and routine operational notices, and to standardize workflows for issuing drills and procedure updates. Governance changes formalized notice issuance protocols and required documented acknowledgements to replace informal phone call cascades, improving coordination across departments and regional teams.
Oshtemo Township Government 52 $7M United States TexCom TexCom First Responder Communication Tools Collaboration 2010 n/a In 2010, Oshtemo Township implemented TexCom First Responder Communication Tools. The TexCom First Responder Communication Tools, categorized as Collaboration, centralized operations communications for the Oshtemo Township Fire Department to reach on-call and volunteer crews. Configuration emphasized alerts and paging workflows, calendar and event scheduling, and read-verification and policy acknowledgement processes as reflected in vendor testimonials. The implementation consolidated incident notifications, duty rosters and administrative acknowledgements into a single collaboration surface, enabling systematic send and acknowledgement workflows with timestamped verifications. Module usage aligned with Collaboration functional terminology such as alerts, events and read-verification. Operational scope was the Oshtemo Township Fire Department, covering on-call responders and volunteer personnel, with rollout organized around crew notification and schedule coordination. Governance instituted standardized acknowledgement procedures and policy acknowledgement tracking to improve message accountability. Outcomes reported by the vendor include improved message reach and strengthened read verification for on-call and volunteer crews.
Healthcare 10 $1M United States TexCom TexCom First Responder Communication Tools Collaboration 2010 n/a
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