List of The General Store Customers
Lakeland, 33811, FL,
United States
Since 2010, our global team of researchers has been studying The General Store customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased The General Store for Retail Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using The General Store for Retail Management include: Baker Petroleum, a United States based Oil, Gas and Chemicals organisation with 100 employees and revenues of $10.0 million, Forbidden Planet United States, a United States based Retail organisation with 15 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using The General Store, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The The General Store customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Baker Petroleum | Oil, Gas and Chemicals | 100 | $10M | United States | The General Store | The General Store | Retail Management | 2010 | n/a |
In 2010, Baker Petroleum implemented The General Store as its Retail Management application to standardize retail and store-level operations. The General Store software was deployed to support point of sale and inventory workflows across frontline retail terminals and back office desktops, establishing a single application platform for sales, inventory control, and transactional record keeping.
Configuration work centered on point of sale capabilities and inventory management, including barcode scanning support, cashier workflows for cash registers, and credit card processing machine compatibility. The implementation leveraged The General Store reporting and transactional modules to manage sales receipts, stock adjustments, and basic reporting, with configuration aligned to store hours and cashier shift patterns.
Deployment architecture comprised in-store POS terminals and desktop workstations for back-office administration, with the application provisioned on the company network and interfaced with existing hardware such as barcode scanners, cash registers, credit card processing machines, desktop computers, security cameras, and security monitors. Operational coverage focused on retail store operations, inventory control, and cashiering functions, with device-level validation to ensure reliable barcode and payment processing at point of sale.
Governance emphasized standardized cash handling and till reconciliation procedures, role based access for cashier and managerial functions, and documented operational procedures for inventory counts and returns. Rollout included workstation provisioning and end user configuration to align The General Store Retail Management application with Baker Petroleum store operational processes.
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Forbidden Planet United States | Retail | 15 | $2M | United States | The General Store | The General Store | Retail Management | 2020 | n/a |
In 2020, Forbidden Planet United States implemented The General Store in the Retail Management category to unify online and in-store inventory and centralize order processing across its United States retail operations. The deployment linked the merchant e-commerce storefront with physical point of sale workflows to provide a single inventory truth for online and brick-and-mortar sales channels, and to increase online orders and site visits as reported in the source material.
The General Store deployment focused on core Retail Management capabilities, including catalog consolidation, inventory synchronization, and automated order capture and routing between the online store and in-store fulfillment. Configuration work emphasized inventory visibility and sales order orchestration, aligned with standard retail management workflows for merchandising, pricing, and fulfillment processing.
Integrations with the brick-and-mortar POS environment were central to the implementation, enabling real time stock visibility and unified order handling across channels, though the specific POS vendor used is not explicitly named in the cited case material. Use of The General Store POS is inferred from WebSell’s The General Store integration page which features Forbidden Planet’s WebSell case quote, this inference is stated because the case study does not explicitly name the POS vendor used. Operational coverage included the company website and physical store operations in the United States, and impacted business functions included retail sales, inventory management, merchandising, and order fulfillment.
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Buyer Intent: Companies Evaluating The General Store
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