List of Thomson Reuters Legal Tracker Customers
Thomson Reuters
19 Duncan Street,
Toronto, M5H 3H1, ON,
Canada
Toronto, M5H 3H1, ON,
Canada
1 647-480-7000
Professional Services
26400
$7.5B
Since 2010, our global team of researchers has been studying Thomson Reuters Legal Tracker customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Thomson Reuters Legal Tracker for Legal Time and Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Thomson Reuters Legal Tracker for Legal Time and Billing include: Albertsons, a United States based Retail organisation with 280000 employees and revenues of $80.39 billion, Omnicom Group, a United States based Communications organisation with 75900 employees and revenues of $14.69 billion, Fox, a United States based Media organisation with 10200 employees and revenues of $13.98 billion, Kirkland & Ellis, a United States based Professional Services organisation with 7000 employees and revenues of $8.80 billion, Mercedes-Benz USA, a United States based Automotive organisation with 17000 employees and revenues of $5.00 billion and many others.
Contact us if you need a completed and verified list of companies using Thomson Reuters Legal Tracker, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
The Thomson Reuters Legal Tracker customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Financial Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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10x Genomics | Manufacturing | 1306 | $611M | United States | Thomson Reuters | Thomson Reuters Legal Tracker | Legal Time and Billing | 2022 | n/a |
In 2022, 10x Genomics implemented Thomson Reuters Legal Tracker to formalize outside counsel billing and matter-level financial controls. The deployment was centered on Legal Time and Billing capabilities to support the corporate legal department's invoice review and spend governance workflows.
Thomson Reuters Legal Tracker was configured to manage e-billing and matter management functions, including invoice intake, line item review, matter coding, and spend categorization. The implementation also encompassed purchase order and billing platform oversight consistent with the legal team responsibilities for managing vendor billing and contract administration.
The solution operated alongside contract management and e-signature tooling that the legal team uses, reflecting the department's expectation of familiarity with DocuSign and contract platforms. Operational coverage focused on the in-house legal group, with processes designed to support cross-functional stakeholders in management, marketing, and business development who interact with contracts and outside counsel.
Governance changes included formalizing intake and approval workflows, assigning paralegal responsibilities for monitoring contract inboxes and tracking renewals, and centralizing billing coordination for outside counsel. Configuration prioritized role-based approvals and matter-level tracking to align legal operations procedures with the organization's contract lifecycle and billing administration practices.
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Aaronson Rappaport Feinstein | Professional Services | 130 | $15M | United States | Thomson Reuters | Thomson Reuters Legal Tracker | Legal Time and Billing | 2018 | n/a |
In 2018, Aaronson Rappaport Feinstein implemented Thomson Reuters Legal Tracker as its Legal Time and Billing application. The deployment was centered in the firm billing department where the Billing Services Manager oversaw electronic, emailed, and paper billing workflows and operational use of Legal Tracker alongside ResolveStar, LSS, Genesis, LegalExchange, LegalX, Collaborati, BillingPoint and CounselLink. This implementation supported firm timekeeping and invoicing processes across client matters and coordinated with partner and finance stakeholders for invoice delivery and dispute handling.
Thomson Reuters Legal Tracker was configured to support e-billing submission, rejection review workflows, and invoice rate maintenance on multiple e-billing hubs. The billing team implemented invoicing enhancements and automations, standardized workflow efficiencies, and executed new hire training and mentorship tied to Legal Time and Billing operations. The project included hands on configuration work to align billing rates and to support client specific invoicing rules and delivery requirements.
Operational governance emphasized workload assignment, annual written staff reviews, and escalation paths to partners for disputed invoices and client escalations. The billing organization also supported a conversion and implementation effort of Tabs to ProLaw, ensuring continuity of billing and collections processes while collaborating with the finance department on past due accounts and client communications. The implementation narrative ties Thomson Reuters Legal Tracker to core firm business functions, specifically time capture, invoicing, e-billing hub management, and collections support.
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Albertsons | Retail | 280000 | $80.4B | United States | Thomson Reuters | Thomson Reuters Legal Tracker | Legal Time and Billing | 2016 | n/a |
In 2016, Albertsons Companies implemented Thomson Reuters Legal Tracker to centralize enterprise Legal Time and Billing for its corporate litigation and matters portfolio. The deployment supported the Litigation Department and broader legal function across Albertsons Companies, which operates more than 2,300 stores under brands including Safeway, Albertsons, Jewel-Osco, and Vons.
The Thomson Reuters Legal Tracker implementation focused on matter management and invoice processing, with e-billing workflows configured for LEDES style submissions, invoice review and approval routing, and matter-level spend tracking. The deployment included rate and budget controls, configurable approval hierarchies, and audit trail capabilities to support compliance and internal billing governance within the Legal Time and Billing category.
Operational coverage extended to collaboration with Legal, IT, Information Security, Regulatory and Compliance teams, business clients, outside counsel, and external eDiscovery vendors, aligning e-billing intake with case-level activity. The system was provisioned to operate alongside existing litigation support applications and legal hold processes used by the eDiscovery function, enabling coordination of billing events with case workflows and vendor engagements.
Governance and process changes emphasized cross-functional workflow orchestration, with Legal Tracker embedded as the eBilling system of record for matter administration and invoice lifecycle management. The implementation supported the Litigation Department s requirement to manage multiple concurrent matters, coordinate outside counsel billing, and maintain auditable billing controls across internal and external stakeholders.
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Arciero McMillan & Burgess | Professional Services | 10 | $1M | United States | Thomson Reuters | Thomson Reuters Legal Tracker | Legal Time and Billing | 2019 | n/a |
In 2019 Arciero McMillan & Burgess implemented Thomson Reuters Legal Tracker to standardize e-billing intake and invoice processing for the firm, aligning the new system with its Legal Time and Billing workflows. The deployment was driven by the office manager role based in New Windsor, NY, with active management and configuration from March 2019 through August 2021.
Thomson Reuters Legal Tracker was configured to support electronic invoice intake and adjudication workflows, bill review and vendor reimbursement tracking, and the firm level billing lifecycle from invoice receipt to client invoicing. Configuration work focused on mapping invoice data to the firm s billing processes and case records, and on establishing routine processes for monitoring client disbursements and firm escrow accounts within the Legal Time and Billing context.
Implementation activity included setup and coordination of e-billing across multiple external platforms, specifically Legal Tracker, Counsellink, Tymetrix360, Counsel Go, Datalytics and Resolvestar, and processing electronic invoices via carrier website platforms. Operational coverage tied the e-billing setup to the firm s case management and records practices, which were managed through Tabs3 and Practice Master for electronic data management and management reporting.
Governance and rollout emphasized end user training and workflow standardization, with attorneys and support staff trained in use of Thomson Reuters Legal Tracker and other office systems, consolidated filing protocols, and e-filing processes via NYSCEF. Day to day billing governance rested with the office manager who managed the entire billing process from inception to closing and maintained ongoing oversight of vendor reimbursement and inventory of billing protocols.
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Arnold & Porter Kaye Scholer | Professional Services | 22 | $3M | United States | Thomson Reuters | Thomson Reuters Legal Tracker | Legal Time and Billing | 2015 | n/a |
In 2015, Arnold & Porter Kaye Scholer implemented Thomson Reuters Legal Tracker to support Legal Time and Billing and centralize eBilling operations for its billing team. The deployment focused on practical administrative capabilities rather than platform replacement narratives, with Thomson Reuters Legal Tracker used as a primary tool for matter invoicing and electronic bill submission workflows.
Configuration and functional modules emphasized client onboarding for eBilling, setup of users accounts and matters, adding and updating timekeepers, and maintenance of matter plans. The implementation supported troubleshooting of billing errors and the creation of training materials, with the Thomson Reuters Legal Tracker environment configured to enable coordinators to track and respond to help requests through a centralized inbox.
Operationally the Legal Tracker deployment was administered alongside a broader eBilling estate that included EBilling Hub, Ascent, BillingPoint, Collaboration, Collaborati, CounselGo, CounselLink, Tymetrix 360 and approximately thirty other systems, reflecting a multi-platform eBilling posture. Integration points explicitly included internal matter and timekeeper lookups in Aderant and routine interchange with office productivity and content systems such as Excel Outlook iManage Word Zoom and SharePoint to support data entry reporting and document access.
Governance and process changes centered on a dedicated eBilling coordinator team model, standardized onboarding and training playbooks, inbox driven incident handling and ongoing administration of user account matter and timekeeper data. Controls were established around matter configuration and billing validation workflows to support attorneys client account specialists and billing staff without asserting quantitative outcomes.
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Professional Services | 1300 | $624M | United States | Thomson Reuters | Thomson Reuters Legal Tracker | Legal Time and Billing | 2018 | n/a |
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Professional Services | 1500 | $580M | United States | Thomson Reuters | Thomson Reuters Legal Tracker | Legal Time and Billing | 2017 | n/a |
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Professional Services | 40 | $7M | United States | Thomson Reuters | Thomson Reuters Legal Tracker | Legal Time and Billing | 2015 | n/a |
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Professional Services | 130 | $15M | United States | Thomson Reuters | Thomson Reuters Legal Tracker | Legal Time and Billing | 2019 | n/a |
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Professional Services | 247 | $10M | Brazil | Thomson Reuters | Thomson Reuters Legal Tracker | Legal Time and Billing | 2016 | n/a |
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Buyer Intent: Companies Evaluating Thomson Reuters Legal Tracker
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Thomson Reuters Legal Tracker. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Thomson Reuters Legal Tracker for Legal Time and Billing include:
- Ford Motor Company, a United States based Automotive organization with 175000 Employees
- India.Gov.In, a India based Government company with 500 Employees
- Keystone Law Group, a Canada based Professional Services organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Ford Motor Company | Automotive | 175000 | $18.7B | United States | 2026-01-28 |
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India.Gov.In | Government | 500 | $50M | India | 2025-12-11 |
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Keystone Law Group | Professional Services | 10 | $1M | Canada | 2025-08-28 |
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Education | 3000 | $230M | India | 2025-03-11 |
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Professional Services | 120 | $10M | India | 2025-02-19 |
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Construction and Real Estate | 300 | $50M | United States | 2025-01-07 |
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Professional Services | 1600 | $655M | United Kingdom | 2024-12-09 |
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Professional Services | 1500 | $442M | Netherlands | 2024-10-31 |
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Professional Services | 10 | $1M | United States | 2024-09-06 |
FAQ - APPS RUN THE WORLD Thomson Reuters Legal Tracker Coverage
Thomson Reuters Legal Tracker is a Legal Time and Billing solution from Thomson Reuters.
Companies worldwide use Thomson Reuters Legal Tracker, from small firms to large enterprises across 21+ industries.
Organizations such as Albertsons, Omnicom Group, Fox, Kirkland & Ellis and Mercedes-Benz USA are recorded users of
Thomson Reuters Legal Tracker for Legal Time and Billing.
Companies using Thomson Reuters Legal Tracker are most concentrated in Retail, Communications and Media, with adoption spanning over 21 industries.
Companies using Thomson Reuters Legal Tracker are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Thomson Reuters Legal Tracker across Americas, EMEA, and APAC.
Companies using Thomson Reuters Legal Tracker range from small businesses with 0-100 employees - 34.69%, to mid-sized firms with 101-1,000 employees - 40.82%, large organizations with 1,001-10,000 employees - 20.41%, and global enterprises with 10,000+ employees - 4.08%.
Customers of Thomson Reuters Legal Tracker include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Thomson Reuters Legal Tracker customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Legal Time and Billing.