Mercedes-Benz USA
1 Mercedes-Benz Dr,
Sandy Springs, 30328, GA,
United States
Sandy Springs, 30328, GA,
United States
1 800-367-6372
Automotive
Mercedes-Benz USA Technographics
Mercedes-Benz USA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mercedes-Benz USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 17000 Mercedes-Benz USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mercedes-Benz USA has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2013, Oracle PeopleSoft HCM for Core HR in 2011, WorkByte KanBo Platform for Business Process Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mercedes-Benz USA is running and its propensity to invest more and deepen its relationship with SAP , Oracle , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mercedes-Benz USA revenues, which have grown to $5.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mercedes-Benz USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mercedes-Benz USA Tech Stack and Enterprise Applications
Mercedes-Benz USA ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2013 | 2013 |
In 2013, Mercedes-Benz USA executed a program to move Non Productive Materials business open transactional data into a global SAP template. The effort centered on SAP ERP ECC 6.0 and was organized under the ERP Financial category to align procurement and financial document flows across the business. The implementation targeted an ECC 6.0 with SRM globus template for global rollout.
Scope covered direct procurement open documents including Shopping Carts, Purchase Requisitions, Purchase Orders, Contracts and Confirmations and goods receipts, reflecting procurement and materials management processes. Configuration work focused on aligning the SAP ERP ECC 6.0 template with SRM procurement workflows and document structure to support creation of operational purchase documents upon upload. Migration tooling was developed to transform and stage transactional records into ECC 6.0 import formats.
Infosys Limited developed migration utilities using SAP BAPI and function module interfaces to automate upload, and the upload tool generated detailed error logs for failed records. All open procurement documents were extracted from the existing source system and loaded into SAP ERP ECC 6.0 using the BAPI based migration tool, with iterative correction and reprocessing driven by error details. The process created the target documents in the new ECC 6.0 template through automated upload rather than leaving source transactions in offline repositories.
Operational coverage emphasized procurement teams responsible for Non Productive Materials and associated finance reconciliations, with governance defined around the upload error log review cycle and reloading validations. Rollout sequencing required cleansing and staged migration of open transactional data before full business activation in the globus template, and the program embedded upload controls to prevent incomplete document creation. The narrative links Mercedes-Benz USA, SAP ERP ECC 6.0, ERP Financial and procurement functions through a structured extraction, transform and load approach.
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Mercedes-Benz USA HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2011 | 2017 |
In 2011 Mercedes-Benz USA implemented Oracle PeopleSoft HCM as its Core HR platform to centralize HRIS records and Global Mobility administration. Oracle PeopleSoft HCM was positioned to support a Global Mobility shared service center and ongoing maintenance of assignment data for global assignees.
Configuration work focused on employee and assignment record structures, role-based workflows for mobility approvals, and case handling for employee relations issues. Oracle PeopleSoft HCM was used to capture policy administration data and to provide HRIS-driven guidance and training content on company policies, immigration requirements, and local laws. Automation emphasized workflow orchestration for approvals and first-line escalation routing.
Operational coverage included support to HR Business Partners across North America and management of global assignee records, while coordination extended to stakeholders in Asia and Europe for cross-border policy alignment. The program coordinated external vendors to administer destination services, language training, immigration, relocation and cultural training as part of the Global Mobility Policy. Collaboration with regional stakeholders enabled implementation of a new global transportation concept.
Governance centered on an onsite vendor team of six consultants dedicated to Global Mobility shared service center operations and policy administration, with the Mercedes-Benz USA team acting as first-line escalation on employee relations topics. The governance model included vendor supervision, partner-facing training and guidance, and project leadership for Global Mobility Policy redesign. Quality and customer service standards were maintained as part of ongoing HRIS operations.
Day-to-day responsibilities included maintaining Oracle PeopleSoft HCM for all global assignees and supporting alignment between organizational strategy and global talent through Business Partner enablement. The implementation emphasized HRIS stewardship, policy administration, and cross-regional coordination.
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Payroll | HCM |
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2011 | 2011 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Workforce Scheduling | HCM |
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2015 | 2015 |
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Mercedes-Benz USA ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| WorkByte | Legacy | WorkByte KanBo Platform | Business Process Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Mercedes-Benz USA adopted the WorkByte KanBo Platform to support Business Process Management for North American administrative and project teams. The presence of KanBo as a required or desired skill in Mercedes-Benz USA job postings indicates operational use of the WorkByte KanBo Platform rather than a vendor case study, with adoption signaled through hiring requirements for project coordination and collaboration roles.
Module usage is inferred from the job requirements, showing emphasis on project, administration, and collaboration capabilities within the WorkByte KanBo Platform. These category-aligned capabilities are consistent with Business Process Management workflows, including task and board-based coordination, workflow orchestration, and structured collaboration for administrative and project management functions.
Publicly available hiring information does not specify named integrations or a systems architecture, and no implementation partner is listed. Governance signals are observable in role-level requirements that embed WorkByte KanBo Platform skills into job descriptions, indicating operational governance that ties platform use to project coordination processes and administrative workflows across North American teams.
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Field Service Management | ERP Services and Operations |
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2017 | 2017 |
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Legal Practice Management | ERP Services and Operations |
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2017 | 2017 |
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Legal Time and Billing | ERP Services and Operations |
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2017 | 2018 |
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Mercedes-Benz USA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Online Meeting Scheduling | Collaboration |
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2019 | 2019 |
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Mercedes-Benz USA Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2017 | 2018 |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Mercedes-Benz USA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2007 | 2007 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Mercedes-Benz USA Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supplier Risk Management | Procurement |
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2018 | 2019 |
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Mercedes-Benz USA PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Mercedes-Benz USA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Container Service | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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SD-WAN | IaaS |
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2015 | 2016 |
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Servers, Storage and Networking | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Mercedes-Benz USA
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Mercedes-Benz USA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mercedes-Benz USA IT executives and key decision makers. This section highlights Mercedes-Benz USA's latest recorded technology evaluations, including PTC Windchill for Product Lifecycle Management on 2026-03-23, Ceridian Dayforce Payroll for Payroll on 2025-07-22, and Palantir Foundry for Analytics and BI on 2025-06-04. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mercedes-Benz USA digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Mercedes-Benz USA Technographics
Mercedes-Benz USA is a Automotive organization based in United States,
with around 17000 employees and annual revenues of $5.00 billion.
Mercedes-Benz USA operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Oracle PeopleSoft HCM and WorkByte KanBo Platform,
covering areas like ERP Financial, Core HR and Business Process Management.
Mercedes-Benz USA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Oracle and WorkByte.
Mercedes-Benz USA recently adopted applications including
WorkByte KanBo Platform in 2023, Adobe Experience Cloud in 2021 and HPE NonStop (formerly Tandem) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mercedes-Benz USA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Mercedes-Benz USA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mercedes-Benz USA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.