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List of Thomson Reuters SurePrep Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
BDO USA Professional Services 12000 $2.9B United States Thomson Reuters Thomson Reuters SurePrep Tax Management 2019 n/a In 2019, BDO USA implemented Thomson Reuters SurePrep for Tax Management. The deployment targeted the firm’s US tax practice and was publicly endorsed as a response to rising tax preparation demand and to increase efficiency across US tax teams. The implementation combined Thomson Reuters SurePrep capabilities with BDO USA’s standardized tax preparation processes, aligning automated data extraction, return assembly, and client collaboration workflows consistent with Tax Management platforms. Functional capabilities present in the vendor suite, such as 1040SCAN for automated extraction, SPbinder for binder and workpaper management, and TaxCaddy for client document intake and communication, are consistent with the testimonial and were likely leveraged to streamline preparer workflows and binder assembly. Operational coverage was concentrated across BDO USA’s US tax teams, embedding Thomson Reuters SurePrep into tax preparation and review workflows and standard operating procedures. Governance emphasized process standardization across the tax practice, combining SurePrep tooling with firm controls to support consistent data capture and binder management, and the public endorsement explicitly cites increased efficiency as an outcome.
Forvis Distribution 5500 $1.5B United States Thomson Reuters Thomson Reuters SurePrep Tax Management 2022 n/a In 2022, FORVIS deployed Thomson Reuters SurePrep as part of its Tax Management tooling to standardize 1040 client collaboration and document collection across its US practice. The implementation of Thomson Reuters SurePrep alongside TaxCaddy is evidenced by vendor testimonials and recruiting and job postings that reference TaxCaddy and SurePrep, and the 2022 adoption timeframe is an observed estimate based on those sources. Deployment concentrated on 1040 workflows, configuring Thomson Reuters SurePrep for automated document intake, preparer review queues, and client collaboration workflows, with TaxCaddy used for client portal and secure document exchange. Functional capabilities aligned with the Tax Management category included document collection orchestration, client messaging and portal intake, and data capture to support preparer review. Operational coverage was across FORVIS US tax practice teams and client-facing staff, embedding the system into tax preparation and client response processes. Governance and rollout signals are visible in recruiting materials and vendor case references, indicating practice level adoption and procedural alignment, and reported outcomes included improved client adoption and faster tax client responses.
McGowen Hurst Clark & Smith Professional Services 83 $20M United States Thomson Reuters Thomson Reuters SurePrep Tax Management 2020 n/a In 2020, McGowen Hurst Clark & Smith implemented Thomson Reuters SurePrep in their tax practice to manage digital workpapers and preparer to reviewer workflows. The deployment concentrated on Tax Management capabilities to centralize workpaper assembly and reviewer notes across the firm’s tax team. The firm used the SPbinder module within Thomson Reuters SurePrep to create and maintain digital binders, automate standardized documentation, and facilitate structured preparer to reviewer handoffs. SPbinder configuration included template driven workpaper organization, version control, and annotation features to standardize documentation and reduce reviewer time. Implementation aligned with Tax Management functional workflows such as workpaper indexing, review routing, and documentation signoff. Operational scope focused on the tax department and client engagement teams, with rollout targeted to preparers and reviewers across the practice. Governance changes emphasized standardized documentation protocols and reviewer checkpoints to embed SPbinder into existing tax production processes. The vendor cited adoption supports reduced reviewer time and more consistent workpaper standards as part of the Thomson Reuters SurePrep deployment.
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