List of True Reply Emma Customers
Sparta, 07871, NJ,
United States
Since 2010, our global team of researchers has been studying True Reply Emma customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased True Reply Emma for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using True Reply Emma for Customer Experience include: Procter & Gamble, a United States based Consumer Packaged Goods organisation with 108000 employees and revenues of $84.04 billion, Sickday Medical House Calls, a United States based Healthcare organisation with 10 employees and revenues of $1.0 million, SampleCon, a United States based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using True Reply Emma, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The True Reply Emma customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Procter & Gamble | Consumer Packaged Goods | 108000 | $84.0B | United States | True Reply | True Reply Emma | Customer Experience | 2021 | n/a | In 2021, Procter & Gamble deployed True Reply Emma to run in-home consumer market research targeting consumer product experience in the United States. Procter & Gamble used True Reply Emma as a Customer Experience application to capture voice and telephony feedback and support P&G research teams during a four week study. The implementation leveraged voice based surveys via Amazon Alexa and telephone IVR to collect structured responses, instrument response collection pipelines, and deliver real time exports and analytics. True Reply Emma handled session level voice capture, IVR response routing, and automated data exports to analytics workflows, yielding 1,069 participants and 14,734 responses with a 97% completion rate across the four week study. Operational coverage was focused on consumer product experience research in the United States, with outputs routed directly to P&G research teams for analysis. The deployment emphasized Customer Experience workflows, voice survey orchestration, and real time data delivery to internal analytics and research functions. | |
 |
SampleCon | Professional Services | 10 | $1M | United States | True Reply | True Reply Emma | Customer Experience | 2020 | n/a | In 2020, SampleCon ran True Reply Emma to deliver a voice experience that surveyed conference attendees about voice technology adoption. The event-focused deployment in the United States positioned True Reply Emma within the Customer Experience domain to support market research and audience analytics for the professional services firm. The implementation captured responses across two voice channels, with 58% of completions via telephone and 42% via Alexa, producing conference-level audience insights that validated voice as a research modality. Functional capabilities exercised included voice survey orchestration, multi-channel response collection, and voice interaction reporting, which supported market research workflows and conference audience segmentation. The rollout was scoped to the event, instrumenting attendee outreach and response capture for conference-level analysis, and demonstrated feasibility of voice-driven Customer Experience research for SampleCon. | |
|
|
Sickday Medical House Calls | Healthcare | 10 | $1M | United States | True Reply | True Reply Emma | Customer Experience | 2022 | n/a | In 2022, Sickday Medical House Calls deployed True Reply Emma on Amazon Alexa and Google Assistant to collect patient feedback and measure staff performance. The deployment launched two voice experiences in two days, instrumenting conversational feedback flows on both major voice platforms. True Reply Emma was implemented as a Customer Experience solution to capture patient sentiment and operational service quality signals for a New York City based home visits practice. The implementation focused on voice-native feedback collection, staff performance measurement, and real-time exports and insights for continuous improvement. Integrations included Amazon Alexa and Google Assistant as front-end channels with a backend export capability that pushes feedback data out in real time for downstream analysis. Operational scope covered patient experience and service quality monitoring across Sickday Medical House Calls in the United States, impacting patient experience operations and service quality oversight, with governance centered on rapid rollout and iterative insight-driven improvements. |
Buyer Intent: Companies Evaluating True Reply Emma
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||