List of TrueContext (formely Prontoforms) Customers
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Canada
Since 2010, our global team of researchers has been studying TrueContext (formely Prontoforms) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TrueContext (formely Prontoforms) for Field Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TrueContext (formely Prontoforms) for Field Service Management include: Jets Pizza, a United States based Leisure and Hospitality organisation with 16000 employees and revenues of $510.0 million, Gateway Mechanical Services, a Canada based Construction and Real Estate organisation with 350 employees and revenues of $97.0 million, Toshiba Transmission And Distribution Systems Gulf S.P.C., a Bahrain based Distribution organisation with 20 employees and revenues of $4.1 million and many others.
Contact us if you need a completed and verified list of companies using TrueContext (formely Prontoforms), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The TrueContext (formely Prontoforms) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Gateway Mechanical Services | Construction and Real Estate | 350 | $97M | Canada | TrueContext | TrueContext (formely Prontoforms) | Field Service Management | 2017 | n/a | In 2017, Gateway Mechanical Services adopted TrueContext (formely Prontoforms) for Field Service Management to digitize job forms and invoicing paperwork across its Western Canada field operations. The implementation targeted field service and operations teams along with billing and accounts receivable, moving paper-based capture into mobile-first workflows to shorten the field-to-billing handoff. Gateway Mechanical Services configured TrueContext (formely Prontoforms) to support mobile service and inspection forms and invoicing forms, leveraging mobile data capture, form-driven workflows, and structured form templates. The configuration emphasis was on standardizing job documentation and automated form submission from technicians, aligning captured field data with billing workflows. Integrations are not specified in source materials, therefore the narrative confines itself to application-level configuration and operational coverage, which included frontline technicians and the billing function across Western Canada. TrueContext was used as the Field Service Management layer to unify field operations and billing processes, reducing manual data re-entry between site visits and invoicing. Process governance was adjusted to embed digital forms into daily dispatch and billing procedures, establishing new handoff steps from field technicians to accounts receivable and requiring form validation at submission. Outcomes reported include accelerated data capture, reduced data-entry time, improved billing accuracy, and improved cash flow and billing outcomes as a result of the TrueContext Field Service Management deployment. | |
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Jets Pizza | Leisure and Hospitality | 16000 | $510M | United States | TrueContext | TrueContext (formely Prontoforms) | Field Service Management | 2011 | n/a | In 2011, Jets Pizza deployed TrueContext (formerly ProntoForms) to mobilize store inspection and quality workflows. TrueContext (formerly ProntoForms) served as a Field Service Management application supporting mobile inspections and store audits across the United States franchise network. Deployment focused on mobile inspection and store-audit form modules, enabling store-level staff to capture structured inspection data, photos, and timestamps from mobile devices. Configuration emphasized reusable form templates, conditional logic for exception capture, and automated submission workflows to centralize inspection records. Operational scope covered franchise operations and quality control processes within store operations, with inspection results routed into centralized reporting to support faster reporting cycles and more frequent inspections. Governance changes aligned audit workflows and reporting cadence so mobile inspection data fed franchise operations management and quality oversight. | |
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Toshiba Transmission And Distribution Systems Gulf S.P.C. | Distribution | 20 | $4M | Bahrain | TrueContext | TrueContext (formely Prontoforms) | Field Service Management | 2012 | n/a | In 2012, Toshiba Transmission And Distribution Systems Gulf S.P.C. deployed TrueContext, a Field Service Management application, across Toshiba's North American electronic imaging division to digitize paper-based inspection and service forms. The TrueContext implementation targeted field service and inspections, converting manual work-order and inspection workflows into mobile digital forms and enabling real-time submission of field data to back-office processes. The deployment configured field service work-order digital forms and inspection templates to standardize capture of service details, signatures, and timestamps. Capabilities implemented included mobile form capture and real-time data submission, with inferred use of workflow routing and back-office handoffs typical of Field Service Management deployments to support technician dispatch and service operations. Rollout was scoped to the North America electronic imaging division and restructured operating procedures by shifting inspection and service paperwork into structured digital workflows, improving productivity as reported. |
Buyer Intent: Companies Evaluating TrueContext (formely Prontoforms)
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