List of TrustAnalytica Reputation Management Customers
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Since 2010, our global team of researchers has been studying TrustAnalytica Reputation Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TrustAnalytica Reputation Management for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TrustAnalytica Reputation Management for Customer Experience include: Prakash Software, a India based Professional Services organisation with 2000 employees and revenues of $500.0 million, Approval Genie Canada, a Canada based Automotive organisation with 140 employees and revenues of $23.0 million, Villa Vista Homes, a United States based Construction and Real Estate organisation with 20 employees and revenues of $5.0 million, Collins Law, a United States based Professional Services organisation with 10 employees and revenues of $2.0 million, TrustAnalytica, a Canada based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using TrustAnalytica Reputation Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The TrustAnalytica Reputation Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Approval Genie Canada | Automotive | 140 | $23M | Canada | TrustAnalytica | TrustAnalytica Reputation Management | Customer Experience | 2024 | n/a | In 2024, Approval Genie Canada implemented TrustAnalytica Reputation Management on its website. TrustAnalytica Reputation Management is deployed as a Customer Experience solution to centralize online reviews, customer feedback capture, and public reputation controls for the automotive retailer. The implementation leverages embedded review collection and display capabilities, including website review widgets, automated solicitation workflows, and a moderation queue for published content. Configuration emphasized brand profile settings, review templates, and dashboarding for sentiment and review volume, aligning with standard reputation management modules within the Customer Experience category. Operational ownership is positioned with marketing and customer service functions, who use TrustAnalytica Reputation Management to coordinate review requests, route inbound feedback to appropriate teams, and standardize response templates across sales and service operations. The deployment surfaces user facing review controls on the public website while providing internal dashboards for monitoring and trend analysis. Governance was organized around role based access for moderation and reporting, escalation workflows for negative feedback, and a scheduled cadence for content review and response playbooks. Ongoing administration focuses on maintaining review moderation policies, updating solicitation messaging, and preserving consistent brand responses across customer touchpoints. | |
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Collins Law | Professional Services | 10 | $2M | United States | TrustAnalytica | TrustAnalytica Reputation Management | Customer Experience | 2024 | n/a | In 2024, Collins Law implemented TrustAnalytica Reputation Management on their website to centralize client feedback and public review activities. The deployment uses TrustAnalytica Reputation Management as an embedded cloud hosted reputation layer within the Collins Law website, aligning with the Customer Experience application category and enabling onsite review capture and display. This implementation directly supports client facing workflows tied to intake and post engagement outreach. Functional modules in use include onsite review solicitation via an embedded widget, automated review request workflows, multi channel review monitoring, and consolidated reporting to support response planning. Operational coverage spans client intake, marketing, and firm leadership, with configured governance for moderation and response routing to appropriate staff. Collins Law TrustAnalytica Reputation Management Customer Experience provides a unified mechanism for client feedback management and review response orchestration. | |
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Prakash Software | Professional Services | 2000 | $500M | India | TrustAnalytica | TrustAnalytica Reputation Management | Customer Experience | 2024 | n/a | In 2024, Prakash Software deployed TrustAnalytica Reputation Management on its public website as a Customer Experience layer for brand monitoring and customer engagement. The implementation embeds TrustAnalytica Reputation Management into site-level flows to capture reviews, ratings and customer feedback directly from web touchpoints while surfacing reputation data to internal dashboards. Configuration centered on standard Customer Experience capabilities, including review aggregation, sentiment analysis, automated alerting, and a centralized dashboard for visibility. TrustAnalytica Reputation Management was configured with role-based access, response workflows and moderation queues to operationalize review response and escalation processes, and with configurable sentiment thresholds and notification rules to drive operational triage. Operational coverage focuses on marketing, customer support and digital experience teams within Prakash Software, using TrustAnalytica Reputation Management to unify external feedback into a single operational view. Governance changes included definition of owner roles, approval workflows for public responses and a scheduled reporting cadence to update brand and communications stakeholders, aligning reputation workflows with existing customer experience processes. | |
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Construction and Real Estate | 20 | $1M | United States | TrustAnalytica | TrustAnalytica Reputation Management | Customer Experience | 2025 | n/a |
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Professional Services | 10 | $1M | Canada | TrustAnalytica | TrustAnalytica Reputation Management | Customer Experience | 2024 | n/a |
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Construction and Real Estate | 20 | $5M | United States | TrustAnalytica | TrustAnalytica Reputation Management | Customer Experience | 2025 | n/a |
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