Vancouver, V6B 5C6, BC,
Canada
TrustAnalytica Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by TrustAnalytica and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 TrustAnalytica employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TrustAnalytica has purchased the following applications: Amazon EC2 for Application Hosting and Computing Services in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2020, TrustAnalytica Reputation Management for Customer Experience in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TrustAnalytica is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , DigitalOcean , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TrustAnalytica revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TrustAnalytica intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 | ||
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2020 | 2020 | |||
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| TrustAnalytica | Legacy | TrustAnalytica Reputation Management | Customer Experience | CRM | n/a | 2024 | 2024 | In 2024, TrustAnalytica implemented TrustAnalytica Reputation Management on its website to manage Customer Experience workflows. The deployment focuses on web based reputation capture and public review presentation through embedded site components. TrustAnalytica Reputation Management serves as the primary Customer Experience application for the company and is positioned to centralize feedback collection for a small professional services team. Configuration centers on modules typical for Customer Experience platforms including review collection forms, sentiment monitoring dashboards, and response management workflows. The TrustAnalytica Reputation Management application is configured to centralize captured feedback, automate notification routing to responsible staff, and surface analytics appropriate for a 10 person organization. Given the company size, the implementation emphasizes lightweight automation, simple reporting, and role based access controls rather than enterprise orchestration. Integrations are explicitly implemented on the corporate website where feedback capture and public review display occur, with the application embedded in customer touchpoints on the site. Operational scope covers customer facing functions across marketing, client success, and sales within TrustAnalytica in Canada. Governance is implemented through role based administrative controls and defined response workflows for moderation and public replies using TrustAnalytica Reputation Management. Rollout is single site and phased by function, with the application operating as the central operational tool for reputation and customer feedback handling. | |
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Customer Support | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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IT Service Management | ITSM |
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2022 | 2022 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Web Application Firewalls (WAF), Phishing Protection | CyberSecurity |
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2024 | 2024 |
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