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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of TrustBuilder MFA Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
BNP Paribas Securities Corp. Banking and Financial Services 612 $438M United States TrustBuilder TrustBuilder MFA Identity and Access Management (IAM) 2020 n/a In 2020, BNP Paribas Securities Corp. deployed TrustBuilder MFA to secure its My Corporate Bank corporate e-banking service. The implementation of TrustBuilder MFA addressed PSD2 strong customer authentication requirements and GDPR obligations, while enabling passwordless and smartphoneless authentication for tens of thousands of corporate users. The deployment used TrustBuilder’s TB Authentication Manager SaaS MFA to provision multi-factor and passwordless authentication workflows at scale, configured to support SCA challenge orchestration and customer authentication flows consistent with Identity and Access Management (IAM) practices. Integration focused on the My Corporate Bank front end, embedding authentication orchestration and user onboarding flows to simplify credential management and reduce reliance on traditional passwords. The SaaS MFA rollout targeted finance and corporate banking operations in France and other regions, with operational ownership aligned to corporate banking teams and compliance governance to meet PSD2 and GDPR requirements. The project delivered rapid large-scale deployment, improved compliance, and a simpler user experience.
Citeo Professional Services 250 $40M France TrustBuilder TrustBuilder MFA Identity and Access Management (IAM) 2023 n/a In 2023 Citeo implemented TrustBuilder MFA within an Identity and Access Management (IAM) program to simplify employee logins during its cloud transition in France. The deployment used TrustBuilder Authenticator passwordless features to establish passwordless authentication across internal tools and cloud services, aligning authentication policy with the company cloud migration timeline. The implementation focused on configuring TrustBuilder MFA for passwordless workflows, including device-bound credentials and passwordless verification, with centralized authentication policy and enrollment processes managed by the IT team. TrustBuilder MFA was configured to enforce consistent MFA policies and streamline end user authentication flows to reduce reliance on passwords. Operational scope covered France and targeted IT, security, and support teams, integrating TrustBuilder Authenticator into internal application authentication flows and the organization cloud authentication routing. Rollout activities emphasized phased user enrollment, helpdesk process updates, and coordination with cloud teams to ensure authentication continuity for internal applications. Governance changes included new user onboarding and support workflows for passwordless access, and updated incident handling for authentication issues. The deployment improved security for internal tools, increased user satisfaction, and reduced password-related support costs as part of the cloud transition effort.
Printemps Retail 3300 $1.7B France TrustBuilder TrustBuilder MFA Identity and Access Management (IAM) 2024 n/a In 2024, Printemps deployed TrustBuilder MFA in a SaaS configuration to secure VPN and cloud applications, classified as Identity and Access Management (IAM). The deployment covered approximately 4,500 users including office staff, store employees, and external service providers across Printemps Group in France. TrustBuilder MFA was used to centralize strong authentication for retail operations and remote access. The implementation configured multi factor authentication workflows for both VPN access and cloud application single sign on, leveraging TrustBuilder MFA capabilities for factor orchestration, policy enforcement, and session controls. Integration was performed with Printemps' ADFS to leverage existing identity federation and authentication sources, enabling seamless user authentication across on premises and cloud services. The SaaS architecture positioned TrustBuilder MFA as the authentication plane, reducing on premises authentication footprint. Rollout followed a phased approach, sequencing office users, store employees, then external service providers to manage change and refine user experience. Governance centralized authentication policies and consolidated MFA administration and monitoring workflows, which reduced IT management overhead. The program delivered improved overall access security and an improved user experience as reported by Printemps.
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