List of Tyler MyCivic Customers
Plano, 75024, TX,
United States
Since 2010, our global team of researchers has been studying Tyler MyCivic customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Tyler MyCivic for Citizen Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Tyler MyCivic for Citizen Engagement include: The City of Jersey City, a United States based Government organisation with 500 employees and revenues of $100.0 million, City of Clemson, SC, a United States based Government organisation with 110 employees and revenues of $15.0 million and many others.
Contact us if you need a completed and verified list of companies using Tyler MyCivic, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Tyler MyCivic customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Clemson, SC | Government | 110 | $15M | United States | Tyler Technologies | Tyler MyCivic | Citizen Engagement | 2016 | n/a |
In 2016, the City of Clemson, SC deployed Tyler MyCivic as its primary Citizen Engagement application. Tyler MyCivic was implemented on the municipal website to provide a unified citizen-facing portal for service requests, information publishing, and online forms.
Configuration focused on citizen service intake, web forms, public notices, and centralized communication workflows, aligning with typical Citizen Engagement functionality. The implementation provided role-based access and workflow routing to municipal departments including public works, planning, and administration, centralizing request capture and assignment. Governance was implemented through published intake procedures and configured user roles to support departmental routing and response tracking.
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The City of Jersey City | Government | 500 | $100M | United States | Tyler Technologies | Tyler MyCivic | Citizen Engagement | 2020 | n/a |
In 2020, The City of Jersey City implemented Tyler MyCivic as its Citizen Engagement platform to centralize 311 intake and citizen service requests across municipal departments. Tyler MyCivic was deployed to provide a unified reporting channel for residents, using both a public web portal and a MyCivic 311 mobile application to capture service requests and evidence.
The deployment emphasized core Citizen Engagement capabilities, including citizen case intake, photo attachment support, mobile-first reporting workflows, and automated ticket creation for field crews. Tyler MyCivic, the full application name, was configured to surface common request types such as potholes, damaged signs, and streetlight outages, aligning user input fields with municipal intake requirements.
Operational integration focused on connecting citizen reports to the city work order workflow, ensuring submitted 311 reports generate actionable tickets for public works and streets crews. During rollout the web portal was published first through the city website, while the MyCivic 311 mobile client was staged for app store distribution pending resolution of an image upload technical issue reported during early testing.
Governance changes centered on shifting intake ownership from manual administrative transcription to digital case management, reducing duplicate handling and streamlining assignment to field teams. The implementation narrative demonstrates Tyler MyCivic providing Citizen Engagement functionality across citizen services and public works, with phased web then mobile rollout and operational integration into the municipal work order process.
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Buyer Intent: Companies Evaluating Tyler MyCivic
- B-Lynk, a United States based Professional Services organization with 50 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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