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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

The City of Jersey City Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2021 2021
Collaboration Collaboration 2022 2022
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Progress Software Legacy Telerik Sitefinity CMS Web Content Management Content Management n/a 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tyler Technologies Legacy Tyler MyCivic Citizen Engagement CRM n/a 2020 2020
In 2020, The City of Jersey City implemented Tyler MyCivic as its Citizen Engagement platform to centralize 311 intake and citizen service requests across municipal departments. Tyler MyCivic was deployed to provide a unified reporting channel for residents, using both a public web portal and a MyCivic 311 mobile application to capture service requests and evidence. The deployment emphasized core Citizen Engagement capabilities, including citizen case intake, photo attachment support, mobile-first reporting workflows, and automated ticket creation for field crews. Tyler MyCivic, the full application name, was configured to surface common request types such as potholes, damaged signs, and streetlight outages, aligning user input fields with municipal intake requirements. Operational integration focused on connecting citizen reports to the city work order workflow, ensuring submitted 311 reports generate actionable tickets for public works and streets crews. During rollout the web portal was published first through the city website, while the MyCivic 311 mobile client was staged for app store distribution pending resolution of an image upload technical issue reported during early testing. Governance changes centered on shifting intake ownership from manual administrative transcription to digital case management, reducing duplicate handling and streamlining assignment to field teams. The implementation narrative demonstrates Tyler MyCivic providing Citizen Engagement functionality across citizen services and public works, with phased web then mobile rollout and operational integration into the municipal work order process.
Tag Management CRM 2018 2018
PLM and Engineering
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Geographic Information System PLM and Engineering 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2022 2022
IT Decision Makers and Key Stakeholders at The City of Jersey City
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by The City of Jersey City Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD The City of Jersey City Technographics

The City of Jersey City is a Government organization based in United States, with around 500 employees and annual revenues of $100.0 million.

The City of Jersey City operates a diverse technology stack with applications such as Zoom, Telerik Sitefinity CMS and Tyler MyCivic, covering areas like Audio Video and Web Conferencing, Web Content Management and Citizen Engagement .

The City of Jersey City has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zoom Video Communications, Progress Software and Tyler Technologies.

The City of Jersey City recently adopted applications including Esri Arcgis in 2023, Microsoft 365 in 2022 and Cloudflare CDN in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of The City of Jersey City’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates The City of Jersey City’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete The City of Jersey City technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.