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Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Village of Glen Carbon, IL Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tyler Technologies Legacy Tyler Incode ERP Government ERP ERP Services and Operations n/a 2010 2010
Permitting and Licensing ERP Services and Operations 2010 2010
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tyler Technologies Legacy Tyler Content Manager Document Management Content Management n/a 2010 2010
Web Content Management Content Management 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tyler Technologies Legacy Tyler Notify Citizen Engagement CRM n/a 2010 2010
In 2010, the Village of Glen Carbon, IL implemented Tyler Notify as part of its Citizen Engagement stack. The village, a Tyler client since 2008, operates a highly centralized municipal organization supporting finance, utility billing, court, building and zoning services for a population of about 13,000, and integrated Tyler Notify into that centralized service model. The Tyler Notify application was configured to deliver automated citizen communications, with use cases focused on past due payment reminders, shutoff notifications, and broader resident alerts. Implementation emphasized notification workflows and templates to support both automated, event-driven messages and administrative outreach, aligning communications with existing utility billing and customer service processes. Integration was executed against the village’s existing Tyler suite, including Incode ERP, Incode Utility Billing, Incode Court, EnerGov, and Tyler Content Manager, enabling event triggers from utility billing actions and permitting workflows to launch targeted notifications. Operational coverage included village hall service desks, finance and utility billing staff, and the broader resident population, with the integration supporting 24/7/365 online payment notifications through Incode Utility Billing Online. Governance and process changes concentrated on centralizing citizen communication tasks, reducing manual outreach, and freeing staff time to focus on in-person service and other operational priorities. The village reported that one of the primary benefits of the implementation was freeing staff time and allowing reallocation of labor to other areas, supporting sustained citizen service across multiple generations.
Citizen Engagement CRM 2022 2022
Citizen Engagement CRM 2021 2021
Tag Management CRM 2022 2022
Utilities Customer Care and Billing CRM 2010 2010
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2021 2021
IT Decision Makers and Key Stakeholders at Village of Glen Carbon, IL
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Village of Glen Carbon, IL Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Village of Glen Carbon, IL Technographics

Village of Glen Carbon, IL is a Government organization based in United States, with around 66 employees and annual revenues of $7.0 million.

Village of Glen Carbon, IL operates a diverse technology stack with applications such as Tyler Incode ERP, Tyler Content Manager and Tyler Notify, covering areas like Government ERP, Document Management and Citizen Engagement .

Village of Glen Carbon, IL has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tyler Technologies.

Village of Glen Carbon, IL recently adopted applications including Granicus govDelivery in 2022, Google Tag Manager in 2022 and Microsoft Azure Cloud Services in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Village of Glen Carbon, IL’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Village of Glen Carbon, IL’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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