List of Tyler Utilities Pro Customers
Plano, 75024, TX,
United States
Since 2010, our global team of researchers has been studying Tyler Utilities Pro customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Tyler Utilities Pro for Utilities Customer Care and Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Tyler Utilities Pro for Utilities Customer Care and Billing include: City of Port Richey, FL, a United States based Government organisation with 200 employees and revenues of $16.0 million, City of Cedartown, GA, a United States based Government organisation with 107 employees and revenues of $9.0 million, Pointe Coupee Parish, LA, a United States based Government organisation with 70 employees and revenues of $6.0 million, City of Lee County, GA, a United States based Government organisation with 30 employees and revenues of $4.0 million, City of Hallettsville, TX, a United States based Government organisation with 23 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Tyler Utilities Pro, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Tyler Utilities Pro customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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City of Cedartown, GA | Government | 107 | $9M | United States | Tyler Technologies | Tyler Utilities Pro | Utilities Customer Care and Billing | 2020 | n/a | In 2020, the City of Cedartown, GA deployed Tyler Utilities Pro to enable online water bill payments, implementing a web-based customer payment portal within the Utilities Customer Care and Billing category. The rollout went live via the city website and was positioned to provide residents direct access to bill presentment and electronic payment capabilities. Tyler Utilities Pro was configured to present an online bill pay interface that requires customers to register a valid email address and to activate accounts using two data points, the City of Cedartown Water Billing account number and the amount of the last payment. Functional capabilities implemented align with Utilities Customer Care and Billing workflows, including customer self-service account registration, secure payment processing, and web portal account management for water billing customers. The payment portal is operated and maintained by Tyler Technologies, providing the city a hosted payment channel accessible from the municipal website and supporting the utility billing department and resident account holders. Operational governance focused on customer authentication at signup and secure transaction handling, with the vendor described as ensuring a safe and secure payment site for residents. | |
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City of Hallettsville, TX | Government | 23 | $3M | United States | Tyler Technologies | Tyler Utilities Pro | Utilities Customer Care and Billing | 2017 | n/a | In 2017, City of Hallettsville, TX implemented Tyler Utilities Pro to centralize Utilities Customer Care and Billing. Tyler Utilities Pro was deployed as the municipality's primary customer information and billing system, configured to handle customer accounts, rate schedules, meter-based usage calculation, bill presentment, and account-level payments while introducing online bill payment capabilities for residents. The implementation treated Tyler Utilities Pro as the authoritative billing engine and integrated the application with the city online payments interface to enable card and ACH transactions for utility bills. Operational coverage focused on utility billing, customer service, and treasury workflows, with configuration of billing cycles, service order workflows, account management, and local rate structures. Governance placed configuration and exception handling under municipal finance and utilities staff, and the rollout included staff training and workflow standardization to align customer service and billing operations with the new system. | |
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City of Lee County, GA | Government | 30 | $4M | United States | Tyler Technologies | Tyler Utilities Pro | Utilities Customer Care and Billing | 2020 | n/a | In 2020, City of Lee County, GA implemented Tyler Utilities Pro to enable Utility Bill Online Payments and centralize municipal billing operations. The deployment targeted the city’s utility billing function within the Utilities Customer Care and Billing category, establishing a public-facing account portal for residents alongside back-office billing controls. Configuration work focused on customer account management, online bill presentment and payment processing, billing cycle and rate configuration, automated bill generation, and automated payment posting and reconciliation workflows. Tyler Utilities Pro was configured to support self-service invoice inquiry, secure online payments, account-level payment history, and customer notification workflows consistent with Utilities Customer Care and Billing functional expectations. Operational responsibility was scoped to the Utility Billing department and adjacent finance workflows, with governance activities including billing rule definition, payment acceptance policies, and staff configuration and training. Rollout emphasized operational readiness for online payments and standardized account management procedures using Tyler Utilities Pro. | |
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Government | 200 | $16M | United States | Tyler Technologies | Tyler Utilities Pro | Utilities Customer Care and Billing | 2020 | n/a |
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Government | 70 | $6M | United States | Tyler Technologies | Tyler Utilities Pro | Utilities Customer Care and Billing | 2019 | n/a |
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Government | 30 | $3M | United States | Tyler Technologies | Tyler Utilities Pro | Utilities Customer Care and Billing | 2018 | n/a |
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Buyer Intent: Companies Evaluating Tyler Utilities Pro
- City Of Irondale, a United States based Government organization with 154 Employees
- Native Solutions, a United States based Professional Services company with 10 Employees
- Tilli Software, a United States based Professional Services organization with 90 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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