List of UpHealth System Customers
Since 2010, our global team of researchers has been studying UpHealth System customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased UpHealth System for Patient Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using UpHealth System for Patient Management include: L.A. Care Health Plan, a United States based Insurance organisation with 2500 employees and revenues of $9.00 billion, Alameda County, a United States based Government organisation with 9000 employees and revenues of $2.00 billion, EmpiRx Health, a United States based Life Sciences organisation with 200 employees and revenues of $30.0 million and many others.
Contact us if you need a completed and verified list of companies using UpHealth System, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The UpHealth System customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alameda County | Government | 9000 | $2.0B | United States | UpHealth | UpHealth System | Patient Management | 2018 | n/a |
In 2018, Alameda County implemented UpHealth System on the UpHealth Thrasys SyntraNet platform. The deployment addressed Patient Management by provisioning a Community Health Record and a Social Health Information Exchange to aggregate medical, behavioral health, housing, justice and social services data for integrated care.
Configuration emphasis focused on community health record, population health and care coordination modules. UpHealth System was configured to support whole person care workflows including cohort identification, referral management and care team orchestration to manage the county s complex needs populations.
The implementation aggregated data from county providers and community based organizations, supporting roughly 600,000 residents with 22,000 enrolled in complex needs programs. Integrations used the SyntraNet platform to ingest clinical and social service records across healthcare, behavioral health, housing and justice data sources to create a unified longitudinal record.
Governance and rollout emphasized cross sector care coordination and population health management across county departments and CBOs. The program included data sharing agreements, role based access controls and consent management to enable secure, multiagency workflows and coordinated care delivery.
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EmpiRx Health | Life Sciences | 200 | $30M | United States | UpHealth | UpHealth System | Patient Management | 2023 | n/a |
In 2023, EmpiRx Health implemented the UpHealth System as a Patient Management solution, documented in UpHealth/Thrasys transition agreements that list EmpiRx Health as a SyntraNet customer. The record indicates a licensing and implementation relationship for SyntraNet capabilities to support EmpiRx Health pharmacy, PBM, and value based pharmacy program operations.
The deployment centers on SyntraNet platform capabilities within the UpHealth System, with configuration focused on integrating population health and care management data to support pharmacy utilization programs. Functional emphasis inferred from the transition language includes consolidated population health records, care management workflows, medication management feeds, and utilization review processes typical of Patient Management platforms.
Operational scope described in the agreements targets EmpiRx Health pharmacy and care management functions, aligning the UpHealth System implementation with programmatic needs for PBM coordination and value based pharmacy administration. Contractual transition language implies governance through the UpHealth/Thrasys agreement structure, with licensing and implementation oversight tied to SyntraNet feature delivery rather than naming external integrators or additional platforms.
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L.A. Care Health Plan | Insurance | 2500 | $9.0B | United States | UpHealth | UpHealth System | Patient Management | 2020 | n/a |
In 2020, L.A. Care Health Plan implemented UpHealth System, deployed as SyntraNet from UpHealth, as a Patient Management platform to support its large Medi-Cal and public-plan membership in Los Angeles County. The go-live established the UpHealth System as an integrated care management and analytics layer intended to coordinate care and population health activities across the plan's operations.
Configuration emphasized population health management and care coordination capabilities typical of Patient Management solutions, including longitudinal member records, care plan orchestration, cohort-level analytics and risk stratification to inform outreach. Care team workflow automation, referral tracking and task management were configured to streamline case management and enable team-based interventions for underserved Medicaid populations.
Operational coverage focused on care teams serving Los Angeles County members, aligning clinical workflows and governance around centralized care management processes and analytics-informed interventions. The deployment prioritized embedding analytics into routine care coordination and operationalizing care team collaboration to support population health programs and member engagement.
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