L.A. Care Health Plan
1200 W 7th St,
Los Angeles, 90017, CA,
United States
Los Angeles, 90017, CA,
United States
1 877-431-2273
Insurance
L.A. Care Health Plan Technographics
L.A. Care Health Plan Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by L.A. Care Health Plan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 L.A. Care Health Plan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that L.A. Care Health Plan has purchased the following applications: SAP S/4 HANA for ERP Financial in 2023, WorkForce Absence and Leave for Absence and Leave Management in 2018, Cognizant TriZetto QNXT for Core Admin Processing System in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems L.A. Care Health Plan is running and its propensity to invest more and deepen its relationship with SAP , WorkForce Software , Cognizant or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing L.A. Care Health Plan revenues, which have grown to $9.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for L.A. Care Health Plan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
L.A. Care Health Plan Tech Stack and Enterprise Applications
L.A. Care Health Plan ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Microsoft Dynamics NAV | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2023 | 2024 |
In 2023, L.A. Care Health Plan implemented SAP S/4 HANA for ERP Financial. The deployment replaced Microsoft Dynamics NAV and centralized core finance and accounting functions for the payer.
SAP S/4 HANA was configured to deliver core Financial Accounting and Controlling capabilities, including general ledger, accounts payable, accounts receivable, asset accounting, cost center and profit center accounting, and financial close orchestration. Configuration work emphasized a standardized chart of accounts and automated period close workflows to align accounting processes across the organization.
The implementation leveraged the SAP S/4 HANA core platform with HANA in-memory processing to provide real time transaction processing and reporting for enterprise financials. Architecture and system configuration were sized for a 2500 employee health plan, designed to support centralized ledger processes and enterprise financial reporting.
Governance and process changes accompanied the rollout, including centralization of financial control policies, role based access aligned to SAP security roles, and revised month end close procedures. Rollout sequencing prioritized finance and accounting teams with phased adoption to stabilize core ledger and reporting before extending configuration and controls to adjacent functions.
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Expense Management | ERP Financial Management |
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2013 | 2013 |
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L.A. Care Health Plan HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| WorkForce Software | Legacy | WorkForce Absence and Leave | Absence and Leave Management | HCM | HRchitect | 2018 | 2018 |
In 2018 L.A. Care Health Plan implemented WorkForce Absence and Leave from WorkForce Software in the Absence and Leave Management category to centralize leave case management and enable employee and manager self service. L.A. Care deployed the application as part of a broader workforce management stack that also included WorkForce Software Time and Attendance and the Absence Compliance Tracker, integrated with SAP SuccessFactors Employee Central and Payroll.
The WorkForce Absence and Leave implementation delivered configured modules for absence case tracking, compliance workflows, leave eligibility rules, time off requests, attendance banks, and manager and employee self service reporting. Configuration followed WorkForce Software activation methodology, with requirements gathering, system configuration, and User Acceptance Testing to map leave types, accrual rules, role based approvals, and exception handling.
Integrations were a core architectural element, the system used automatic interfaces so employee master data from SAP SuccessFactors Employee Central flowed into the workforce management suite and payroll updates propagated to Payroll, removing manual reconciliations. The integrated architecture established Employee Central as the HR system of record and WorkForce Absence and Leave as the operational leave management and compliance execution layer within L.A. Care’s HR ecosystem.
The program was executed by implementation partner HRchitect over an estimated 10 month timeline, kicking off in February and targeting a December 24 go live to achieve a clean tax year. HRchitect staffed a Project Manager, two Implementation Consultants, an Integration Consultant and an Application Consultant and worked alongside L.A. Care subject matter experts through UAT, parallel monitoring during the go live period, and on site training sessions for administrators and end users.
Post go live managers and employees adopted self service for reports, exceptions, time off requests and attendance banks, and L.A. Care reported a 90 percent reduction in manual HR processes related to payroll and Time and Attendance. HRchitect continues to provide system administration and support for ongoing process refinement.
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Candidate Relationship Management | HCM |
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2018 | 2018 |
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Compensation Management | HCM |
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2014 | 2014 |
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Core HR | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2014 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2018 | 2018 |
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L.A. Care Health Plan ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cognizant | Legacy | Cognizant TriZetto QNXT | Core Admin Processing System | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 L.A. Care Health Plan configured Cognizant TriZetto QNXT as a Core Admin Processing System to support claims processing, provider data management and benefits administration. The implementation emphasized maintenance of QNXT dictionaries, system files and tables, and the creation of configuration management documentation to govern future mission critical systems.
Configuration work centered on claims system configuration, provider data management, benefit administration configuration and regulated medical code set configuration, including ICD-10-CM. The project included provider contract and fee table configuration and development of division of financial responsibility logic, reflecting detailed business rules embedded in Cognizant TriZetto QNXT.
Operational coverage included coordination with Utilization Management and Case Management streams and Provider Data information systems, with work performed in the Greater Los Angeles Area. The team tracked configuration change operation issues and resolution for populations such as DUALS, CBAS and CCAP, and generated reporting used by Quality Improvement, Member Services and Finance.
Governance and process changes were driven by formal configuration management practices, system enhancement and upgrade responsibilities, and training. L.A. Care supervised a dedicated configuration function, including eight configuration analysts, who maintained QNXT configuration artifacts, trained staff on QNXT and supported business process improvement initiatives tied to the Core Admin Processing System.
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Medical Care Management | ERP Services and Operations |
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2016 | 2016 |
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Patient Management | ERP Services and Operations |
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2020 | 2021 |
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L.A. Care Health Plan Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2023 | 2024 |
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L.A. Care Health Plan Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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L.A. Care Health Plan Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2023 | 2024 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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L.A. Care Health Plan CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2021 | 2021 |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2008 | 2008 |
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L.A. Care Health Plan ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2014 | 2014 |
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L.A. Care Health Plan Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procure to Pay | Procurement |
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2023 | 2024 |
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Procurement | Procurement |
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2023 | 2024 |
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Sourcing | Procurement |
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2023 | 2024 |
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Supplier Relationship Management | Procurement |
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2023 | 2024 |
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Supplier Risk Management | Procurement |
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2023 | 2024 |
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L.A. Care Health Plan SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2024 | 2024 |
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L.A. Care Health Plan TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Payment Integrity | TRM |
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2019 | 2019 |
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L.A. Care Health Plan PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2011 | 2011 |
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Apps Development | PaaS |
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2021 | 2021 |
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L.A. Care Health Plan IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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L.A. Care Health Plan CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at L.A. Care Health Plan
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by L.A. Care Health Plan Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from L.A. Care Health Plan IT executives and key decision makers. This section highlights L.A. Care Health Plan's latest recorded technology evaluations, including Salesforce Health Cloud for Customer Engagement on 2024-12-20. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the L.A. Care Health Plan digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD L.A. Care Health Plan Technographics
L.A. Care Health Plan is a Insurance organization based in United States,
with around 2500 employees and annual revenues of $9.00 billion.
L.A. Care Health Plan operates a diverse technology stack with applications such as
SAP S/4 HANA, WorkForce Absence and Leave and Cognizant TriZetto QNXT,
covering areas like ERP Financial, Absence and Leave Management and Core Admin Processing System.
L.A. Care Health Plan has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, WorkForce Software and Cognizant.
L.A. Care Health Plan recently adopted applications including
SAP Commissions (ex Callidus Commissions) in 2024, SAP S/4 HANA in 2023 and SAP Analytics Cloud in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of L.A. Care Health Plan’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates L.A. Care Health Plan’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete L.A. Care Health Plan technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.