AI Buyer Insights:

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

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● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

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● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

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● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

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● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

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● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

List of UserGuiding Customers

UserGuiding
Location
Bilisim Vadisi,
Istanbul, 34396,
Turkey
Website
https://www.userguiding.com/
Phone
n/a
Artw industry
Professional Services
Employee
10
Revenue
$1M

Since 2010, our global team of researchers has been studying UserGuiding customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased UserGuiding for Digital Adoption from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using UserGuiding for Digital Adoption include: VSP Global, a United States based Insurance organisation with 4149 employees and revenues of $1.30 billion, RBTX by igus, a Germany based Manufacturing organisation with 4500 employees and revenues of $1.06 billion, Milestone AV Technologies, a United States based Manufacturing organisation with 842 employees and revenues of $329.0 million, Eventbrite, a United States based Media organisation with 748 employees and revenues of $325.0 million, Ram Transport South Africa, a South Africa based Transportation organisation with 2800 employees and revenues of $300.0 million and many others.

Contact us if you need a completed and verified list of companies using UserGuiding, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The UserGuiding customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Alinea Retail 100 $10M France UserGuiding UserGuiding Digital Adoption 2023 n/a
In 2023, Alinea deployed UserGuiding on its website. Alinea implemented UserGuiding as a Digital Adoption application to instrument the customer-facing ecommerce site, delivering guided product tours, contextual tooltips, and onboarding flows to support customer self-service and conversion. The implementation uses client-side embedding of UserGuiding code with content and behavior managed through the UserGuiding console, leveraging built-in authoring, segmentation, and analytics capabilities. Operational ownership is with digital commerce and marketing functions, which centrally manage guidance content, rollout cadence, and page level targeting across product detail pages and checkout flows, supported by iterative content releases and segmented user targeting for governance.
Arquivar Professional Services 40 $5M Brazil UserGuiding UserGuiding Digital Adoption 2022 n/a
In 2022, Arquivar deployed UserGuiding on its website. Arquivar implemented UserGuiding as a Digital Adoption solution to deliver on-site user onboarding, contextual guidance, and self-service flows for visitors and customers on its public web properties. The deployment followed a web-first architecture, embedding the UserGuiding JavaScript snippet into site pages to surface guidance without backend reengineering, consistent with common Digital Adoption rollout patterns for customer-facing websites. Configuration centered on interactive product tours, contextual tooltips, checklist sequences, and in-app messages, leveraging UserGuiding capabilities for flow orchestration and behavioral segmentation. Operational ownership was aligned to customer-facing teams such as marketing and support for authoring and iterating guides, with lightweight governance for content versioning and publishing cadence. The implementation was scoped to the website environment and executed without specified external system integrations.
ATOM Group Distribution 300 $35M Australia UserGuiding UserGuiding Digital Adoption 2024 n/a
In 2024, ATOM Group deployed UserGuiding on its public website. ATOM Group implemented UserGuiding, a Digital Adoption application, to instrument website-based customer onboarding, guided product exploration, and self-service support at the point of digital engagement. The implementation centers on web-facing Digital Adoption modules such as interactive walkthroughs, contextual tooltips, guided tours, and checklist onboarding workflows, with event-level analytics configured to monitor guide engagement and completion. Configuration emphasized page-level targeting and user segmentation for staged rollouts, with content ownership and governance aligned to product and customer success teams to manage guide authoring, versioning, and lifecycle across the site.
Communications 10 $11M Poland UserGuiding UserGuiding Digital Adoption 2022 n/a
Automotive 22 $3M Spain UserGuiding UserGuiding Digital Adoption 2022 n/a
Professional Services 10 $2M Indonesia UserGuiding UserGuiding Digital Adoption 2022 n/a
Professional Services 70 $7M New Zealand UserGuiding UserGuiding Digital Adoption 2023 n/a
Education 10 $2M Singapore UserGuiding UserGuiding Digital Adoption 2022 n/a
Professional Services 40 $5M United States UserGuiding UserGuiding Digital Adoption 2022 n/a
Professional Services 40 $4M South Korea UserGuiding UserGuiding Digital Adoption 2023 n/a
Showing 1 to 10 of 71 entries

Buyer Intent: Companies Evaluating UserGuiding

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FAQ - APPS RUN THE WORLD UserGuiding Coverage

UserGuiding is a Digital Adoption solution from UserGuiding.

Companies worldwide use UserGuiding, from small firms to large enterprises across 21+ industries.

Organizations such as VSP Global, RBTX by igus, Milestone AV Technologies, Eventbrite and Ram Transport South Africa are recorded users of UserGuiding for Digital Adoption.

Companies using UserGuiding are most concentrated in Insurance, Manufacturing and Media, with adoption spanning over 21 industries.

Companies using UserGuiding are most concentrated in United States, Germany and South Africa, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of UserGuiding across Americas, EMEA, and APAC.

Companies using UserGuiding range from small businesses with 0-100 employees - 69.01%, to mid-sized firms with 101-1,000 employees - 26.76%, large organizations with 1,001-10,000 employees - 4.23%, and global enterprises with 10,000+ employees - 0%.

Customers of UserGuiding include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified UserGuiding customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Digital Adoption.