Eden Prairie, 55344-3245, MN,
United States
Milestone AV Technologies Technographics
Milestone AV Technologies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Milestone AV Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 842 Milestone AV Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Milestone AV Technologies has purchased the following applications: UserGuiding for Digital Adoption in 2022, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, Coveo Relevance Cloud for Application, Web and Enterprise Search in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Milestone AV Technologies is running and its propensity to invest more and deepen its relationship with UserGuiding , BlueVolt , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Milestone AV Technologies revenues, which have grown to $329.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Milestone AV Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Milestone AV Technologies Tech Stack and Enterprise Applications
Milestone AV Technologies HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UserGuiding | Legacy | UserGuiding | Digital Adoption | HCM | n/a | 2022 | 2022 |
In 2022, Milestone AV Technologies deployed UserGuiding on their website. Milestone AV Technologies uses UserGuiding as a Digital Adoption solution to deliver in-browser onboarding, interactive product tours, and contextual guidance across its public web properties.
The implementation centers on UserGuiding modules for step-by-step walkthroughs, contextual tooltips, checklist-driven onboarding, and built-in user analytics, reflecting standard Digital Adoption functional workflows for onboarding and self-service. Operational scope is the company website, targeting web visitors, prospective and existing customers, with content authoring and iterative guide management performed through the UserGuiding console by internal digital and product stakeholders.
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Learning and Development | HCM |
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2022 | 2022 |
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Milestone AV Technologies Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Milestone AV Technologies implemented Cisco Webex Meetings, an Audio Video and Web Conferencing application, on its public website to provide hosted meeting and webinar access for customers and partners. The deployment used Cisco Webex Meetings' core conferencing capabilities including scheduled meetings, video and audio bridging, screen sharing, and host controls to support product demonstrations and remote collaboration, and the full application name Cisco Webex Meetings is referenced in site flows to initiate sessions.
Operational ownership was concentrated in corporate IT with close coordination from sales enablement and marketing, who managed user accounts, meeting policies, and attendee access through the Webex Meetings administration console. The implementation emphasized web-embedded meeting flows and authenticated meeting link distribution rather than deep cross-application integrations, creating a lightweight cloud-centric deployment that positioned Milestone AV Technologies Cisco Webex Meetings Audio Video and Web Conferencing to serve sales demos, technical support sessions, and marketing webinars directly from the company website.
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Online Meeting Scheduling | Collaboration |
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2022 | 2022 |
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Milestone AV Technologies Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coveo | Legacy | Coveo Relevance Cloud | Application, Web and Enterprise Search | Content Management | n/a | 2022 | 2022 |
In 2022, Milestone AV Technologies deployed Coveo Relevance Cloud on its public website. The deployment uses Coveo Relevance Cloud as an Application, Web and Enterprise Search solution to deliver relevance-driven search across site content and product information. This implementation signals a focused, cloud-hosted site search initiative rather than a broader on-premise search infrastructure rollout.
Coveo Relevance Cloud was configured to index site pages, product detail content, and technical documentation, leveraging query pipelines, faceted navigation, and relevance tuning to shape search results. The implementation includes search UI components embedded into the website and server-side indexing jobs to keep the search corpus synchronized with live content. Relevance analytics and automated ranking features are used to instrument query performance and inform ongoing tuning.
Operational ownership centers on web, marketing, and support functions for content tagging, indexing cadence, and search governance. The deployment follows a staged governance model with controlled tuning cycles and analytics-driven adjustments to query pipelines and ranking rules. Coveo Relevance Cloud is the central Application, Web and Enterprise Search layer for customer-facing search experiences on the Milestone website.
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Web Content Management | Content Management |
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2015 | 2015 |
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Milestone AV Technologies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Milestone AV Technologies ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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Milestone AV Technologies TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Milestone AV Technologies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Milestone AV Technologies
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Milestone AV Technologies Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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