List of Verint Automated Verification Customers
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Since 2010, our global team of researchers has been studying Verint Automated Verification customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Verint Automated Verification for Call Tracking and Recording from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Verint Automated Verification for Call Tracking and Recording include: Ninety One United Kingdom, a United Kingdom based Banking and Financial Services organisation with 1289 employees and revenues of $755.0 million, Saxo Bank, a Denmark based Banking and Financial Services organisation with 2300 employees and revenues of $550.0 million, Trusted Data Solutions UK, a United Kingdom based Professional Services organisation with 54 employees and revenues of $8.0 million and many others.
Contact us if you need a completed and verified list of companies using Verint Automated Verification, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Verint Automated Verification customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Ninety One United Kingdom | Banking and Financial Services | 1289 | $755M | United Kingdom | Verint Systems | Verint Automated Verification | Call Tracking and Recording | 2020 | n/a | In 2020 Ninety One United Kingdom deployed Verint Automated Verification as part of its Call Tracking and Recording strategy, implementing the solution alongside Verint Financial Compliance across global trading floors and back-office operations for financial and trading compliance. The deployment positioned Verint Automated Verification to serve automated operational assurance functions tied to the firm’s recording estate and trading voice capture environment. Verint Automated Verification was configured to run automated start-of-day checks, perform continuous infrastructure monitoring, and provide call-recording assurance and automated testing across recording chains. These functional capabilities were used to validate recording continuity, confirm system health on a scheduled basis, and execute repeatable test cases against call capture workflows. The implementation covered the firm’s global trading floors and back-office sites, operating across the firm’s global environment to centralize evidence of recording completeness and infrastructure status. The solution was instrumented alongside existing recording infrastructure and operational monitoring feeds to enable test orchestration and verification without naming specific third party integrations. Operational governance emphasized automated operational checks and assurance processes to reduce manual morning verification tasks, with Verint Automated Verification explicitly credited for saving about three hours of manual checks each morning. The rollout reinforced call-recording assurance and operational testing practices for trading compliance and enterprise recording governance. | |
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Saxo Bank | Banking and Financial Services | 2300 | $550M | Denmark | Verint Systems | Verint Automated Verification | Call Tracking and Recording | 2021 | Axcess Nordic Denmark | In 2021, Saxo Bank implemented Verint Automated Verification as part of a broader Verint Financial Compliance deployment. The deployment centered on Call Tracking and Recording to capture regulated voice, video, screen and chat interactions for nearly 2,000 staff across multiple countries. Verint Automated Verification was configured to provide capture verification and recording assurance alongside modules for secure storage, monitoring and interaction analytics. Functional capabilities implemented included continuous recording, multi-modal capture validation, indexed retrieval and supervised monitoring workflows to support compliance and surveillance use cases. The program engaged Axcess Nordic Denmark as the implementation partner for rollout coordination and technical deployment. Operational coverage spanned compliance, trading operations and customer engagement teams across Saxo Bank's regional offices, with platform governance implemented at the corporate compliance level. Governance standardized recording policies, verification checkpoints and monitoring workflows to unify compliance and security posture across jurisdictions. Saxo Bank used Verint Automated Verification and Verint Financial Compliance to improve unified compliance and security while ensuring recorded interactions could be stored, monitored and analyzed for regulatory oversight. | |
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Trusted Data Solutions UK | Professional Services | 54 | $8M | United Kingdom | Verint Systems | Verint Automated Verification | Call Tracking and Recording | 2020 | n/a | In 2020 Trusted Data Solutions UK deployed Verint Automated Verification to support Call Tracking and Recording for delivery and support operations and IT financial compliance. The implementation centered on Verint Automated Verification alongside Verint Verba voice recording, positioning the application for automated call capture, verification workflows, and structured recording retention consistent with Call Tracking and Recording capabilities. Configuration work emphasized incident investigation and automated verification pipelines, with technical staff configuring recording triggers, metadata capture, and verification checkpoints. Functional modules used included automated verification rules, recording ingestion, searchable recording repositories, and reporting exports, which were applied to support incident analysis and evidence collection for tier 1 banks and financial services clients. Operational coverage included the London delivery and support team and extended to global collaboration with remote teams, with the application operating across support, delivery, and compliance functions. Integrations implemented or managed included Verint Automated Verification working in tandem with Verba voice recording to provide end to end recording capture and verification, feeding daily reports and case artifacts used in incident management workflows. Governance and process changes were documented by the delivery and support voice engineer, emphasizing incident management, change management, process development, and comprehensive documentation of standards of practice. The rollout approach prioritized workflow maintenance across multiple concurrent projects, root cause investigation procedures, and creation of daily operational reports and Excel based trackers to sustain ongoing support and compliance activities. |
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