Persistent Systems
Bhageerath 402, Senapati Bapat Road,
Pune, 411016,
India
Pune, 411016,
India
91 20 670 35555
Professional Services
Persistent Systems Technographics
Persistent Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Persistent Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 22205 Persistent Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Persistent Systems has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2018, Zaggle Save for Benefits Administration in 2023, VirtualPBX Insights for Analytics and BI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Persistent Systems is running and its propensity to invest more and deepen its relationship with Oracle , Zaggle Propel , Monjin or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Persistent Systems revenues, which have grown to $1.14 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Persistent Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Persistent Systems Tech Stack and Enterprise Applications
Persistent Systems ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2018 | 2019 |
In 2018 Persistent Systems implemented Oracle Cloud ERP. Oracle Cloud ERP, classified under the ERP Financial category, was deployed to centralize financial accounting and payroll journalization across the company.
The implementation emphasized core financial modules including general ledger and Oracle Fusion accounting constructs, with bookkeeping of journals for salary cost and provisions recorded directly in the Oracle Fusion accounting system. Oracle Cloud ERP was used to generate analytical reports that feed the management accounts function and to support Compensation and Benefit teams with CTC structuring that adheres to statutory requirements.
Operational coverage included payroll processes for 14 countries across Europe, Asia, and North America, and the finance team coordinated with external payroll agencies by sending payroll inputs and validating payroll output reports. The deployment captured payroll-related journal entries and supported approval workflows and treasury coordination for salary and statutory payments.
Governance and process changes were led by finance operations, where the Assistant Manager, Finance managed migration of newly acquired entities payrolls, resolved compliance queries with local authorities, and maintained payroll and compliance communications. Oracle Cloud ERP served as the central financial system for bookkeeping, analytical reporting, and cross functional coordination between Finance, Treasury, Management Accounts, and Compensation and Benefit teams.
|
Persistent Systems HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zaggle Propel | Legacy | Zaggle Save | Benefits Administration | HCM | n/a | 2023 | 2023 |
In 2023 Persistent Systems was cited in public investor and research documents as a Zaggle corporate customer associated with Zaggle Save. The materials link Persistent Systems to Zaggle Save and to the Benefits Administration application as a likely candidate for Zaggle's HR and finance spend and benefits tooling in India.
Based on the placement of Persistent Systems on customer lists presented alongside Zaggle Save, inferred module usage centers on employee expense and benefits administration capabilities typical of the Benefits Administration category. These capabilities likely include expense submission and reimbursement workflows, benefits enrollment and eligibility controls, tiered approval routing and policy-based spend controls, along with reporting and administrative dashboards. Zaggle Save is named in the source materials, reinforcing the connection between Persistent Systems and category-aligned functional modules.
Operationally the signal indicates scope focused on HR and finance functions within Persistent Systems India operations, where Zaggle's tooling is referenced in the cited documents. Governance implications are consistent with centralized benefits administration, where HR and finance teams would consolidate policy enforcement, approval workflows and administrative oversight through Zaggle Save. The investor research citation is the primary evidence supporting this implementation signal.
|
|
|
|
|
Interview Scheduling | HCM |
|
2019 | 2019 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2020 | 2020 |
|
|
|
|
|
Talent Assessment | HCM |
|
2023 | 2023 |
|
Persistent Systems Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| VirtualPBX | Legacy | VirtualPBX Insights | Analytics and BI | Analytics and BI | n/a | 2016 | 2016 |
In 2016, Persistent Systems deployed VirtualPBX Dash and Business Phone across nine global sites to support a large IBM outsourced rollout, provisioning roughly 375 devices and centralizing telephony for distributed engineering teams. VirtualPBX Insights was likely leveraged as the Analytics and BI application to provide centralized monitoring and dashboarding after the multi-site deployment.
Given the scale and distributed engineering footprint, VirtualPBX Insights would align with Analytics and BI capabilities such as aggregated call metrics, real-time performance monitoring, historical reporting, alerting and dashboarding. Configuration and instrumentation were likely focused on site and team level views, role-based dashboards for engineering and operations, and scheduled reports to surface call volume and quality trends.
Operational coverage centered on nine global sites and distributed engineering teams, consolidating telephony operations under a single reporting layer. Governance changes likely included centralized dashboard ownership, defined monitoring KPIs and updates to incident response workflows for telephony, with VirtualPBX Insights serving as the Analytics and BI backbone for call performance and operational visibility.
|
Persistent Systems Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Blockchain Platform | Blockchain |
|
2020 | 2020 |
|
Persistent Systems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2019 | 2019 |
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
Persistent Systems Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2020 | 2020 |
|
Persistent Systems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2019 | 2019 |
|
|
|
|
|
Account Based Marketing | CRM |
|
2021 | 2021 |
|
|
|
|
|
Account Based Marketing | CRM |
|
2021 | 2021 |
|
|
|
|
|
Caller ID | CRM |
|
2018 | 2019 |
|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Interactive Voice Response (IVR) | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Persistent Systems ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
Persistent Systems TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2018 | 2018 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2018 | 2018 |
|
Persistent Systems PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
Persistent Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2000 | 2000 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2000 | 2000 |
|
Persistent Systems CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Data Loss Prevention, Threat Modeling | CyberSecurity |
|
2023 | 2024 |
|
|
|
|
|
Endpoint Detection and Response (EDR) | CyberSecurity |
|
2019 | 2019 |
|
|
|
|
|
Extended Detection and Response (XDR), Network Detection and Response (NDR) | CyberSecurity |
|
2024 | 2024 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
Persistent Systems Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Physical Access Control System | Physical Security |
|
2016 | 2016 |
|
|
|
|
|
Video Security Cameras | Physical Security |
|
2016 | 2016 |
|
|
|
|
|
Video Surveillance System | Physical Security |
|
2016 | 2016 |
|
|
|
|
|
Video Surveillance System | Physical Security |
|
2016 | 2016 |
|
IT Decision Makers and Key Stakeholders at Persistent Systems
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Associate Vice President Finance | VP | Finance | |
|
|
|
Group Head - Corporate Finance | Director | Finance | |
|
|
|
Head of Business Finance | Director | Finance | |
|
|
|
Associate Manager- Finance | Manager | Finance | |
|
|
|
Senior Accountant | Manager | Finance | |
|
|
|
Procurement Manager | Manager | Procurement | |
|
|
|
Sr General Manager IT | Director | Operations | |
|
|
|
IT Operations Manager | Manager | IT | |
|
|
|
Senior Manager - Operations Excellence | Manager | Operations | |
|
|
|
Network Operations Center Engineer | Manager | IT | |
|
|
|
Manager (Administration) | Manager | Finance | |
|
|
|
Senior Software Engineer( Salesforce CPQ Admin and Business Analysis) | Manager | IT | |
|
|
|
Lead Salesforce CPQ CRM Business Analyst | Manager | IT | |
|
|
|
Salesforce Administrator | Manager | Marketing | |
|
|
|
Certified Salesforce administrator and Technical Support Lead | Manager | Marketing | |
|
|
|
Salesforce Administrator | Manager | Marketing | |
|
|
|
Salesforce Administrator | Manager | Marketing | |
|
|
|
Lead Salesforce Administrator & CPQ Specialist | Manager | Marketing | |
|
Apps Being Evaluated by Persistent Systems Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Persistent Systems IT executives and key decision makers. This section highlights Persistent Systems's latest recorded technology evaluations, including ServiceNow Telecommunications Service Operations Management for Remote Monitoring and Management on 2026-01-11, SailPoint Identity Platform for Identity and Access Management (IAM) on 2025-12-18, and Appian for Robotic Process Automation on 2025-11-24. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Persistent Systems digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-01-11 | Persistent Systems | Evaluated | ServiceNow | ServiceNow Telecommunications Service Operations Management | Remote Monitoring and Management | ITSM |
| 2025-12-18 | Persistent Systems | Evaluated | SailPoint Technologies | SailPoint Identity Platform | Identity and Access Management (IAM) | CyberSecurity |
| 2025-11-24 | Persistent Systems | Evaluated | Appian | Appian | Robotic Process Automation | PaaS |
| 2025-03-28 | Persistent Systems | Evaluated |
|
|
Core Banking | ERP Services and Operations |
| 2025-03-06 | Persistent Systems | Evaluated |
|
|
Tax Management | ERP |
| 2024-08-13 | Persistent Systems | Evaluated |
|
|
Customer Engagement | CRM |
FAQ - APPS RUN THE WORLD Persistent Systems Technographics
Persistent Systems is a Professional Services organization based in India,
with around 22205 employees and annual revenues of $1.14 billion.
Persistent Systems operates a diverse technology stack with applications such as
Oracle Cloud ERP, Zaggle Save and VirtualPBX Insights,
covering areas like ERP Financial, Benefits Administration and Analytics and BI.
Persistent Systems has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Zaggle Propel and VirtualPBX.
Persistent Systems recently adopted applications including
ColorTokens Xshield Platform in 2024, Zaggle Save in 2023 and Monjin YCOI in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Persistent Systems’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Persistent Systems’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Persistent Systems technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.