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List of VSM Kea CRM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
AstraZeneca India Life Sciences 935 $207M India VSM Software VSM Kea CRM CRM 2018 n/a
In 2018 AstraZeneca India implemented VSM Kea CRM to support CRM and Sales Force Effectiveness processes across the India and broader APAC region. VSM Kea CRM was deployed to improve field reporting, event management and analytics, reflecting vendor statements about the solution within the CRM category. The deployment emphasized core CRM capabilities aligned to Sales Force Automation, e-Detailing and Events CME management. VSM Kea CRM was used to capture field activity and call reporting, to deliver digital e-Detail content to medical and sales teams, and to manage continuing medical education event workflows and attendee tracking, with analytics surfaced for field and event performance. Module usage and the implementation timeline are inferred from VSM Kea marketing materials and are estimated here, while the narrative retains the explicit module signals provided. Operational coverage focused on sales, medical affairs and marketing functions supporting field teams and CME event operations across India and APAC. Governance centered on centralized CRM data and event process controls to standardize reporting and approvals, aligning operational workflows to the system modules described by the vendor. Outcomes stated by the vendor include improved field reporting, enhanced event CME management and stronger analytics for regional CRM operations.
Novo Nordisk India Life Sciences 1600 $321M India VSM Software VSM Kea CRM CRM 2018 n/a
In 2018 Novo Nordisk India implemented VSM Kea CRM. VSM Kea CRM is a CRM referenced in vendor and third party materials as deployed to improve CRM and sales force effectiveness processes, field visit reporting and analytics across India with mentions in APAC contexts. The implementation supported field force automation and centralized field activity capture tied to commercial operations. Vendor and third party sources estimate the KEA modules in use included DCR Daily Call Reporting, e-Detailing and Sales MIS, with module selection aligned to pharmaceutical CRM and SFE use cases. VSM Kea CRM provided capabilities typical for the CRM category such as structured call capture, e-detail content delivery, sales reporting and analytical dashboards, and mobile-enabled data capture for field teams. Configuration work focused on aligning sales workflows and call reporting templates to local commercial requirements. Operational coverage was centered on Novo Nordisk India commercial and field teams with vendor materials referencing broader APAC applicability. Governance and rollout centered on sales operations driven configuration and phased adoption across field territories to standardize daily call reporting and sales MIS processes. Integrations emphasized feeding field visit data into centralized reporting and analytics workflows to support commercial decision making.
Otsuka Pharmaceutical India Life Sciences 800 $120M India VSM Software VSM Kea CRM CRM 2018 n/a
In 2018, Otsuka Pharmaceutical India implemented VSM Kea CRM. VSM Kea CRM is a CRM application referenced in vendor materials as being used to automate sales force processes across APAC and India, offering a centralized platform for field activity management and commercial engagement. The implementation centered on call planning, field reporting, and e-Detailing capabilities, aligning with standard sales force automation workflows such as activity capture, call documentation, and content delivery to healthcare professionals. Configuration efforts emphasized sales call scheduling, structured reporting templates, and e-Detail content management within the VSM Kea CRM application. Operational coverage targeted field sales and commercial teams in India, with vendor materials indicating broader applicability across APAC. Business functions impacted included sales operations, medical and commercial engagement, and reporting governance for field activities. Module selection and the 2018 go-live year are presented as estimates derived from VSM Kea CRM marketing content and partner materials, and the narrative reflects those vendor statements about automation of CRM and sales-force processes rather than independent audit of integrations or deployment topology.
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FAQ - APPS RUN THE WORLD VSM Kea CRM Coverage

VSM Kea CRM is a CRM solution from VSM Software.

Companies worldwide use VSM Kea CRM, from small firms to large enterprises across 21+ industries.

Organizations such as Novo Nordisk India, AstraZeneca India and Otsuka Pharmaceutical India are recorded users of VSM Kea CRM for CRM.

Companies using VSM Kea CRM are most concentrated in Life Sciences, with adoption spanning over 21 industries.

Companies using VSM Kea CRM are most concentrated in India, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of VSM Kea CRM across Americas, EMEA, and APAC.

Companies using VSM Kea CRM range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 66.67%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 0%.

Customers of VSM Kea CRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified VSM Kea CRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of CRM.